Worcester & Stratford Hearing Centres Reviews

Name: Worcester & Stratford Hearing Centres
Address: 5, Corn Market, Worcester, 5, Corn Market, Worcester, Worcestershire
Rating: 4.99

5.0 Rating 339 Reviews

99 %

of reviewers recommend Worcester & Stratford Hearing Centres

5.0

Based on 339 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service from start to finish. Will definitely recommend you to all my friends. Lovely receptionist Kim. And Laura who did my ear wax removal was amazing. Really enjoyed my treatment.”

Helpful Report

Posted 1 year ago

Dear Maureen, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We are absolutely delighted to hear that you had an amazing experience from start to finish. It's fantastic to know that Kim made you feel welcome from the start and that Laura provided you with such excellent care during your ear wax removal appointment. Your kind words about our team mean a lot to us and motivate us to keep delivering outstanding service. Thank you for recommending us to your friends! We are always here for all of your hearing needs.

Posted 1 year ago

“As always a friendly, relaxed and professional service provided by Laura Michelle and Kim. Highly recommend.”

Helpful Report

Posted 1 year ago

Dear Derek, thank you so much for your fantastic 5-star review of Worceste Hearing Centre! We’re thrilled to hear that you consistently receive a friendly, relaxed, and professional service from Laura, Michelle, and Kim. Your recommendation means a lot to us and reinforces our commitment to providing exceptional care. We truly appreciate your kind words and look forward to welcoming you back soon!

Posted 1 year ago

“This Company offers an outstanding and unique Customer Care Service. Professional and friendly in every way. Special thanks to Adam for his superb care and knowledge and continued monitoring. A real pleasure to deal with such a wonderful Company.”

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Posted 1 year ago

Dear Joan, thank you so much for your fantastic 5-star review of Stratford Hearing Centre! We are delighted to hear that you had such a positive experience with us. It’s wonderful to know that Adam's professionalism and expertise made a lasting impression on you. We pride ourselves on providing friendly and exceptional care, and your kind words truly reaffirm our efforts. Thank you for your support and for choosing us as your hearing care provider. We look forward to seeing you again soon!

Posted 1 year ago

“Professionalism at its finest, from start to finish. I was pleasantly greeted by the reception team upon my arrival and didn't have to wait more than a few minutes to be called in for my appointment. I was led into the consultation room and offered a tea/coffee which instantly put me in a state of relaxation as I was slightly apprehensive. Laura was incredibly knowledgeable and such a warm, kind professional. Laura gave me as much time as I needed to explain my issue and answered all my initial queries with complete confidence and cohesion. All of the tests were explained fully and clearly to put me further at ease. We sat together at the end of the consultation and discussed my results and Laura gave some further advice to go away with. Overall a fantastic experience which has helped to put my worries to bed. A huge thank you to Laura and the team. I would strongly recommend using this business for any of your hearing needs!”

Helpful Report

Posted 1 year ago

Dear Max, thank you so much for your glowing 5-star review of Worcester Hearing Centre! We are absolutely thrilled to hear that you had a fantastic experience from start to finish. It’s wonderful to know that our reception team made you feel welcomed. We take great pride in our professionalism and the personalised care we provide, so it's heartening to read that Laura was able to ease your worries with her warm and knowledgeable approach. Thank you for recommending us for hearing needs; your feedback truly means the world to us. We look forward to seeing you again soon!

Posted 1 year ago

“My experience with Stratford Hearing Centre has been wonderful, the staff are very caring, and my results have been life changing. Thank you very much Maariyah for being a kind and caring Audiologist & Penny on reception for always being attentive.”

Helpful Report

Posted 1 year ago

Dear Raymond, thank you so much for your lovely 5-star review of Stratford Hearing Centre! We are absolutely thrilled to hear that your experience with us has been life-changing. It’s wonderful to know that Maariyah’s kind and caring approach, along with Penny’s attentiveness, made such a positive impact on your journey. Your feedback truly means the world to us. Thank you for trusting us with your hearing needs, and we look forward to seeing you again soon!

Posted 1 year ago

“I can't fault Stratford Hearing Centre, Maariyah was attentive and more than happy to explain everything to me. I can now hear the birds in the trees!”

Helpful Report

Posted 1 year ago

Dear Gary, thank you for your wonderful 5-star review of Stratford Hearing Centre! We're thrilled to hear that Maariyah was attentive and made sure all your questions were answered. It's so rewarding to know that you're now able to enjoy the sounds of nature again, like the birds in the trees! Thank you for choosing us for your hearing needs; we truly appreciate your feedback and look forward to seeing you again soon!

Posted 1 year ago

“I would highly recommend the Stratford Hearing Centre. With hearing loss and having to suddenly come to terms with Ménière’s disease / tinnitus and vertigo - the empathy and understanding of this condition at this centre was exceptional and made everything more reassuring. So delighted with my new hearing aid and it has literally transformed my day to day life. At the initial appt and regular follow ups , everything has been so carefully explained and monitored - such welcoming staff and environment that it has made the visits something to look forward to. Words can’t express my gratitude and thanks to Maariyah - you are a really caring professional that goes/gives the extra mile - thankyou.”

Helpful Report

Posted 1 year ago

Dear Angela, thank you for your heartfelt 5-star review of Stratford Hearing Centre! We are so pleased to hear that you felt understood and supported during this challenging time. It's our mission to provide empathy and expert care to all our clients, and we're delighted that Maariyah was able to make such a positive impact on your experience. Knowing that your new hearing aid has transformed your day-to-day life fills us with joy. We're grateful for your kind words about our welcoming staff and environment, and we truly appreciate your trust in us. Thank you for sharing your journey, and we look forward to seeing you at your future appointments!

Posted 1 year ago

“An enormous thank you to Stratford Hearing Centre for giving my 94 year old uncle his hearing back again .. as much as can be. He’s been deaf and uncommunicative for about a year with his hearing aid letting him down and living in a care home has made him isolated not being able to hear or speak to his fellow residents. I decided to take him into Stratford Hearing centre to get a second opinion and see if there was anything they could offer him to help with the problem. Right from the minute we walked through the door we were greeted with warmth and friendliness by Penny and then introduced to the most lovely lady Maariyah who looked after my uncle like a family member she was so patient with him and comforting obviously seeing his distress at not being able to hear her and after a few tests and diagnosing he didn’t have much hearing left she suggested an aid and placed a demo model in his ear .. oh my gosh how his face lit up when he heard our voices! After checking the price which was very competitive we placed an order that arrived just over a week later. Such a good choice going into the hearing centre it’s literally given him something to smile about again, even the nurses at his home have said how much easier life is for him and them now he can hear again. Best decision I ever made to take him in there, thank you to all at Stratford Hearing Centre.”

Helpful Report

Posted 1 year ago

Dear Julie, thank you for your heartfelt 5-star review of Stratford Hearing Centre! We are truly delighted to hear how we were able to make such a significant difference in your uncle’s life. It brings us immense joy to know that Maariyah and our team provided the warmth and support he needed during his visit. Witnessing his reaction when he could hear your voices again is exactly why we do what we do. We're grateful that you chose us to help your uncle, and we look forward to continuing to support him in the future. Thank you once again!

Posted 1 year ago

“Worcester Hearing Centre was a lovely experience. All of the staff were friendly and informative.”

Helpful Report

Posted 1 year ago

Dear Sally, thank you for your lovely 5-star review of Worcester Hearing Centre! We are so pleased to hear that you had a wonderful experience with our friendly and informative staff. Providing a welcoming atmosphere alongside excellent hearing care is very important to us, and it’s fantastic to know we achieved that during your visit. Thank you for your kind feedback and for choosing us are your hearing care provider.

Posted 1 year ago

“I am very impressed with this whole experience and Maariyah has been amazing thank you for everything.”

Helpful Report

Posted 1 year ago

Dear Margaret, thank you for your glowing 5-star review of Stratford Hearing Centre! We are thrilled to hear that your experience was fantastic and that Maariyah made such a positive impression on you. Our team is dedicated to providing exceptional service, and it's wonderful to know that we succeeded with your visit. Thank you for your kind words! We look forward to continuing to assist you with your hearing needs in the future.

Posted 1 year ago

“Cannot speak highly enough of this wonderful establishment in Worcester. Kim was extremely helpful and friendly, sorted out and fixed the problem with my elderly father's hearing aid within 5 minutes of arriving in the shop!! Her colleague Michelle was just as charming and helpful. Very modern, ultra clean and friendly shop to visit. Highly recommend.”

Helpful Report

Posted 1 year ago

Dear Anne & John, thank you so much for your amazing 5-star review of Worcester Hearing Centre! We are thrilled to hear that Kim and Michelle provided you with such friendly and helpful service. Our team is dedicated to resolving issues quickly and ensuring that our customers feel welcomed. Your high recommendation means the world to us. Thank you for choosing us for your hearing needs!

Posted 1 year ago

“Laura did an excellent job on ear wax removal. The procedure was quick and painless and the customer service was fantastic.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful 5-star review of Worcester & Stratford Hearing Centres! We're delighted to hear that Laura provided you with an excellent experience during your ear wax removal appointment. Ensuring that our patients feel comfortable and well cared for is one of our top priorities, and we’re glad that you found the process quick and painless. Your kind words about our customer service mean a lot to us. We look forward to seeing you again and continuing to support your hearing health!

Posted 1 year ago

“Very pleased with the help given by Michelle & Kim, and thanks to Laura for sorting out my hearing, thank you!”

Helpful Report

Posted 1 year ago

Dear Jason, we would like to thank you for your fantastic 5-star review on behalf of the whole team at Worcester Hearing Centre! Your appreciation means a lot to us, and it's wonderful to know that our team was able to help you with your hearing needs. We strive to provide exceptional care and support to all our patients, and your kind words reaffirm our commitment. Thank you once again for your trust in us, we are always here for all of your hearing needs.

Posted 1 year ago

“Really pleased to see Maariyah today and to be able to hear more clearly.”

Helpful Report

Posted 1 year ago

Dear Catherine, thank you so much for your wonderful 5-star review of Stratford Hearing Centre! We're so happy to hear that your visit with Maariyah went well and that you're hearing more clearly now. Your satisfaction is our priority, and it’s heartening to know that your visit was beneficial. We truly appreciate your kind words and loyalty to our practice. We look forward to seeing you again soon and continuing to support your hearing needs!

Posted 1 year ago

“I have been using Stratford Hearing Centre for a while now as I do suffer from ear wax build up. Each time, the greeting and service from walking in to leaving has been first class. It is sometimes hard to hear the "hello" on the way in, but I always hear the "goodbye" on leaving! What more could you ask for!!!”

Helpful Report

Posted 1 year ago

Dear Tim, thank you so much for your fantastic 5-star review of Stratford Hearing Centre! We're thrilled to hear that you've consistently had a positive experience with us. We always strive to provide a warm and welcoming environment, and it’s heartening to hear that you've experienced this. Thank you for your kind words and for choosing us for your hearing care needs. We look forward to seeing you again soon!

Posted 1 year ago

“I am in my early 70's and I had experienced a head injury a few years ago and had become worried that the impact against one ear may have caused a problem. I was experiencing increased Tinnitus and some hearing problems in certain situations. Having delayed pursuing it, as I wasn't quite sure which professional route to take, I finally went for a free hearing test at another venue, which left me reassured that there was no obvious damage but that I did indeed have a hearing problem. I was offered follow up and a choice of what to do about hearing aids but was not confident with the service offered. I am an organist, I Chair meetings and I have a very busy social life so I asked a fellow organist whom I knew wore hearing aids. He recomended the Worcester Hearing Centre and I had already found it on-line. I was given an appointment with Alex quite quickly and I have never looked back! I had not realised how the stress over this had built up and after my first session with Alex it felt like a huge weight had been lifted. He was kind, considerate, very professional and understanding. The reception and staff were welcoming in a calm, relaxed environment and I knew I was going to be looked after. It was a learning curve, initially a little challenging as the first set of aids were not right for me, but with such quiet professional support and guidance, my life has changed over the weeks and I am now confident in all situations. Alex took great care to set up my hearing aids and my use of them in different circumstances and my organ playing has been greatly enhanced. Also, I don't notice the Tinnitus any more when wearing them! Most of the time I forget I am wearing them! Don't hesitate if you think you have a problem. I can thoroughly reccomend this Centre and a huge thank you to Alex.”

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Posted 1 year ago

Dear Elizabeth, thank you so much for your incredible 5-star review of Worcester Hearing Centre! We are absolutely delighted to hear about your positive experience with Alex and the impact it's had on your life. It’s wonderful to know that after navigating your concerns, you found our team to be professional, caring, and understanding. We're thrilled that Alex was able to provide you with the right support and adjustments to your hearing aids, helping to alleviate the stress you were feeling. Your recognition of our welcoming environment and the guidance you received is greatly appreciated. Thank you for sharing your journey with us and for your heartfelt recommendation. We are here for you anytime you need, and we look forward to continuing to support your hearing needs in the future!

Posted 1 year ago

“I had my ears cleaned at Stratford yesterday and I couldn't have asked for better care and service, not only did they fit me in really quickly, but they were very kind, gentle with the treatment and thorough. It was also reasonably priced for the service. Very impressed with their professionalism and approachability, I shall definitely be using them again. Highly recommended.”

Helpful Report

Posted 1 year ago

Dear Roy, thank you for your fantastic 5-star review of Stratford Hearing Centre! We’re delighted to hear that your recent visit met your expectations and that you received such wonderful care and service. It’s great to know that our team was able to accommodate you quickly while providing a gentle and thorough treatment. We pride ourselves on our professionalism and approachability, and we’re thrilled that it made a positive impression on you. Your recommendation means so much to us, and we look forward to welcoming you back for all your hearing needs in the future. Thank you again for sharing your experience!

Posted 1 year ago

“I had been functioning poorly as a teacher, missing crucial bits of student questions, functioning poorly too in conversations at home, drifting through misunderstood TV programmes and pretending to laugh at jokes with friends. “Time to move on to serious quality hearing aids” my wife said. I approached one chain offering such hearing aids at a discounted price. The next few weeks were a huge disappointment with inadequate measurement and fitting and a run of cancelled appointments which infuriated me after a large expenditure and little obvious benefit. I switched to Alex Eaves at the Worcester Hearing Centre. He offered me the same quality hearing aids but without the discount. The improvement was immediate. He also recognised that I had a serious fungal infection in both ears, one that was casually passed over by my previous audiologist. He thoroughly cleaned them and removed wax in my ears before analysing the frequencies for which my hearing was deficient. He provided pictures for my GP to prescribe a spray for the complete eradication of the infection. The process took a little while, but my hearing improved every time I saw him, with no deterioration in-between visits. Alex was flexible with appointments to suit my timetable. There was never a question of him not being able to accommodate me, no late cancellations, or prolonged waits for a new appointment. He was able to meet all my needs without bringing in some ‘specialist’, he was competent in all procedures. Had I called in completely on spec he assured me that other staff were fully trained to help. The atmosphere at the Centre was relaxed, but professional. The staff were warm and friendly throughout. Alex recognised me whenever I appeared, and was fully cognisant of where we were in my progress. His manner was always confident with a way of keeping me informed at each step with whatever he was doing. I would strongly recommend Alex and the Worcester Hearing Centre to anyone with hearing needs. A quality hearing aid is of no use without a quality team to support it.”

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Posted 1 year ago

Dear Eric, thank you so much for your glowing 5-star review of Worcester Hearing Centre. We are thrilled to hear about your transformative experience with Alex and the team. It's wonderful to know that we could make a positive difference in your hearing journey, especially after your previous challenges. Alex’s thorough approach, from identifying the fungal infection to ensuring your hearing aids were fitted perfectly, reflects our dedication to comprehensive care. We’re especially pleased that you felt accommodated and valued throughout the entire process, and your kind words about our welcoming atmosphere mean a lot to us. Your recommendation is the highest praise we could receive, and we are truly grateful for your trust in our services. Thank you again for sharing your experience, we are always here for all of your hearing needs.

Posted 1 year ago

“Very proffesional and thorough, the whole process from start to finish was well conducted. A really nice welcoming team.M.y proffesional Adam was excellent and explained every detail in a clear and understanding way. I would not hesitate to reccomend them.”

Helpful Report

Posted 1 year ago

Dear Steven, thank you for your fantastic 5-star review of Stratford Hearing Centre! We are truly grateful for your kind words about our professional and thorough service throughout the entire process. It’s wonderful to know that our team made you feel welcome and that Adam was able to explain everything clearly and understandably. Your willingness to recommend us means a lot, and we truly appreciate your trust in our services. Thank you once again for sharing your experience, and we look forward to seeing you again!

Posted 1 year ago

“Over the last two years or so , I have been to the Stratford Hearing Centre twice for ear wax removal and each time the service has been impeccable. So when I was finally persuaded (reluctantly! ) by my wife that my hearing was getting worse ,she made an appointment for me again at Stratford. Thank goodness she did! I saw Adam who has proved to be an absolute gem. He took me through the very comprehensive testing process , explaining everything as we went along and cheerfully answering all my stupid questions. From initial testing to fitting my hearing aids and ensuring everything was as it should be through (so far ) three further follow up sessions Adam has been a wonderful guide . He is highly professional , patient and , importantly , friendly and personable. These are priceless qualities when dealing with someone like me who initially found it very difficult to admit to any hearing loss at all!! I have no hesitation whatsoever in recommending the Stratford Centre to anyone with a hearing problem. Thankyou Adam . I am immensely grateful for your help.”

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Posted 1 year ago

Dear Roger, thank you for your wonderful 5-star review of Stratford Hearing Centre! We're so glad to hear that your experiences over the past two years have been impeccable. Adam is indeed a gem, and we're thrilled to know he guided you through the entire process with professionalism, patience, and a friendly demeanor. It’s fantastic to hear that you felt comfortable asking all your questions, there is no such thing as a silly question, we are always happy to explain each and everyone one of them. Your recommendations mean the world to us, and we appreciate your trust in our team. Thank you once again for your kind words, we are always here to help you in your journey to better hearing!

Posted 1 year ago

Worcester & Stratford Hearing Centres is rated 5.0 based on 339 reviews