Over the last two years or so , I have been to the Stratford Hearing Centre twice for ear wax removal and each time the service has been impeccable. So when I was finally persuaded (reluctantly! ) by my wife that my hearing was getting worse ,she made an appointment for me again at Stratford. Thank goodness she did! I saw Adam who has proved to be an absolute gem. He took me through the very comprehensive testing process , explaining everything as we went along and cheerfully answering all my stupid questions. From initial testing to fitting my hearing aids and ensuring everything was as it should be through (so far ) three further follow up sessions Adam has been a wonderful guide . He is highly professional , patient and , importantly , friendly and personable. These are priceless qualities when dealing with someone like me who initially found it very difficult to admit to any hearing loss at all!! I have no hesitation whatsoever in recommending the Stratford Centre to anyone with a hearing problem. Thankyou Adam . I am immensely grateful for your help.