Worcester & Stratford Hearing Centres Reviews

Name: Worcester & Stratford Hearing Centres
Address: 5, Corn Market, Worcester, 5, Corn Market, Worcester, Worcestershire
Rating: 4.99

5.0 Rating 339 Reviews

99 %

of reviewers recommend Worcester & Stratford Hearing Centres

5.0

Based on 339 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

Write Your review

Tell us how Worcester & Stratford Hearing Centres made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A last minute on the day booking. Fortunately for me they had a free slot. Excellent service which sorted out my ear wax problem. Use of both suction and irrigation with photos to show the result left me with much improved hearing.”

Helpful Report

Posted 1 year ago

Dear Nigel, thank you for your wonderful 5-star review of Worcester Hearing Centre! We're so pleased to hear that we could book you in quickly for an earwax removal appointment and provide you with excellent service. Your feedback encourages us to keep doing our best, and we’re grateful you chose us for your hearing needs. We look forward to seeing you again in the future!

Posted 1 year ago

“I was adamant I did not want hearing aids, however I could not go on not hearing properly close conversations, TV and telephone calls etc etc so I went as recommended to the Worcester Hearing Centre, reception gave me a warm welcome and Alex introduced himself, who as I was to discover, is a warm sensitive and articulate person who understands his clients well, he instantly put me at ease, gently leading me through the process of discovering my hearing weakness and what he could do to improve matters. I now have very discreet, super streamlined hearing devices, I could not be more delighted with the results and improvements in my hearing, I shall continue to work with Alex and fully recommend him and the services of the Worcester Hearing Centre.”

Helpful Report

Posted 1 year ago

Dear Diana, thank you so much for your heartfelt 5-star review of Worcester Hearing Centre! We’re thrilled to hear that Alex was able to provide you with the warm, sensitive care you needed during your visit. It's fantastic that he made you feel at ease while guiding you through the process of improving your hearing. We're also delighted that you're now enjoying the benefits of your discreet hearing devices. Your recommendation is greatly appreciated, and we look forward to continuing to support you on your journey to better hearing! Thank you once again for your kind words and for choosing us as your hearing care provider.

Posted 1 year ago

“I attended for a hearing check on 23/07/2024 and I am quite disabled. The receptionist - Michelle was very helpful, welcoming and friendly. She was very efficient when dealing with the payment which I consider a very fair price for the service. I saw Laura for my ear check and she was fully up to date with my medical history and explained everything she was doing clearly. She was very kind and helpful and provided a few useful ideas on how to deal with my ear problem. I feel very confident in her abilities and knowledge.”

Helpful Report

Posted 1 year ago

Dear Angela, thank you for your wonderful 5-star review of Worcester Hearing Centre! We are so pleased to hear that Michelle provided you with a warm welcome and efficient service. It's great to know that Laura was thorough in her approach and made you feel confident in her expertise while addressing your concerns. We believe that every customer deserves our full attention and bespoke hearing care, and we truly appreciate your kind words about their professionalism and care. Thank you for choosing us as your hearing care provider, and we look forward to seeing you again soon!

Posted 1 year ago

“In this past week I've visited Worcester Hearing Centre for my 2nd and 3rd times. Booking the appointments was handled by Kim on reception was quick and hassle free. Both appointments were conducted by Alex who was kind, professional and patient when it came to answering my many (many) questions. Overall, a flawless service which I would not hesitate to recommend to anyone who lives in the area. If you are having trouble with your hearing, don't worry - these lovely people will sort you out.”

Helpful Report

Posted 1 year ago

Dear Neil, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We’re thrilled to hear that your experiences with us have been so positive and that Kim made the appointment booking process quick and easy. It’s fantastic to know that Alex was able to address all your questions with kindness and professionalism. Your recommendation means the world to us, and we appreciate you spreading the word about our services. If you ever need assistance again, don’t hesitate to reach out. We’re here to help! Thank you once again for your kind words, we are always here for all of your hearing needs.

Posted 1 year ago

“My second visit to Worcester, the Reception staff are very friendly and welcoming. Audiologist Alex, is the consummate professional. He explains everything before he carries out any procedure and always ensure you are comfortable throughout, putting you at your ease. The consulting rooms are super clean & bright, I can’t recommend Worcester Hearing Centre highly enough. 10/10”

Helpful Report

Posted 1 year ago

Dear Lynn, thank you for your wonderful 5-star review of Worcester Hearing Centre! We’re so pleased to hear that your experience during your second visit was just as positive as your first. It’s fantastic to know that our reception team made you feel welcome and that Alex provided you with professional care while ensuring your comfort. Your high praise and recommendation truly mean a lot to us. Thank you for choosing us, and we look forward to welcoming you back soon!

Posted 1 year ago

“I attended Worcester Hearing Centre for a hearing test with Alex a very patient and caring audiologist.He diagnosed Cookie bite hearing loss which is quite unusual.I also suffer with excessive earwax which is an additional problem.I attend every 12 months for a micro ear syringe,a procedure Alex adeptly carries out,putting me at ease throughout.At every appointment there is a warm and friendly welcome with hot drink provided at Reception if you wish.Many Thanks.Highly recommended.”

Helpful Report

Posted 1 year ago

Dear Rosemary, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We’re delighted to hear about your positive experience with Alex and how he was able to provide you with a thorough diagnosis and caring support throughout your visits. It’s great to know that your earwax removal appointment made you feel at ease. We also appreciate your kind words about our warm and friendly reception team. Your recommendation is truly valued, and we look forward to seeing you at your next appointment! Thank you once again for choosing us for your hearing care needs!

Posted 1 year ago

“I have worn hearing aids for over 30 yrs. I have had numerous audiologists, NHS, private firms and larger chain stores. Each time I sought a new team as I had doubts about the level of expertise and service. Finally I have found Worcester Hearing Centre and now I feel confident that I have a good service. Alex has taken time and trouble to tune my new aids to my unique needs, giving me time to get used to them and adjusting them to my personal hearing loss. I have every confidence that future levels of service will be at the same level and that I will be regularly followed up and any future adjustments completed. I would recommend the centre to others. Thank you for your care and expertise.”

Helpful Report

Posted 1 year ago

Dear Vivien, thank you so much for your heartfely 5-star review of Worcester Hearing Centre! We're thrilled to hear that after 30 years of using hearing aids, you've finally found a team that meets your needs with confidence. It’s great to know that Alex took the time to tailor your new hearing aids and support you through the adjustment process—personalised care is what we strive for! Your trust in our future services truly means a lot to us, and we look forward to continuing to provide you with the excellent service you deserve. Thank you for recommending us, we are always here to support you on your hearing journey to better hearing.

Posted 1 year ago

“As hearing loss is hereditary with my family I knew that at some point I would have to get help. A colleague recommended The Worcester & Stratford Hearing Centres and I’m so glad he did. I have received a very high quality of care, support and advice over the last 5 years at the Worcester branch. The ladies in reception, Kim and Michelle are very welcoming, helpful and polite. My Audiologist Laura has been exceptional, her close monitoring of the slow decline of my hearing meant that my hearing aids were recommended at the right time. This has been life changing for myself and my family. The support, advice and aftercare I have received since the fitting has been outstanding and knowing this will continue for the next 5 years was the reassurance I was looking for. Thank you to team at Worcester.”

Helpful Report

Posted 1 year ago

Dear Martin, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We’re thrilled to hear that your experience over the past 5 years has been so positive. It’s fantastic to know that Kim and Michelle made you feel welcome and supported right from the start. Laura's exceptional care and monitoring of your hearing truly reflect our commitment to providing the best possible service. We're delighted that your hearing aids have made such a life-changing impact for you and your family, and we're here to ensure that the support and aftercare you receive continues to meet your expectations. Thank you for your kind words and for being a valued part of our community. We look forward to seeing you again soon!

Posted 1 year ago

“Alex was personally recommended by a colleague after I had been diagnosed with symmetrical hearing loss by NHS and was still waiting after long time for hearing aids. Alex has been brilliant from then on with comprehensive hearing test (An eye opener after the NHS tests - I hadn't realised how many words I was mishearing in crowded places), helping with choice of hearing aids (amazing as comfortable and blue tooth connection to phone which makes work calls much clearer) and brilliant after fitting care. A definite plus has been hearing a lark and pinpointing where this was in the sky.”

Helpful Report

Posted 1 year ago

Dear Liz, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We’re thrilled to hear that Alex provided you with such a comprehensive hearing test and that you found the experience enlightening compared to your previous NHS tests. It’s fantastic that the hearing aids have improved your clarity, especially with phone calls, and we’re glad you’re enjoying the delightful sound of larks in the sky. We truly appreciate your kind words and your recommendation. Thank you for choosing us for your hearing care needs, and we look forward to continuing to support you on your journey to better hearing.

Posted 1 year ago

“Brilliant service and price. Dropped off broken device at mid day Monday, quoted for repair and it was fixed and ready for collection by mid day Wednesday. All this without being a registered client. Special thanks to Michelle and Kim for a personal service which was second to none.”

Helpful Report

Posted 1 year ago

Dear Bill, thank you for your wonderful 5-star review of Worcester Hearing Centre! We're so pleased to hear that you had a brilliant experience with us, and that our team was able to get your hearing aid repaired promptly. Michelle and Kim truly strive to provide personal and exceptional service, and it's fantastic to know their efforts made a lasting impression. Thank you for recommending us, even as a non-registered customer. We genuinely appreciate your kind words, we are always here for all of your hearing needs.

Posted 1 year ago

“This is my second visit to Worcester Hearing. Both visits were in connection with a blocked ear - a relatively common but debilitating condition. There are several private audiologists in Worcester and I am sure all are very capable but I was reassured by WHC’s longevity, reputation and their friendly and professional approach. They are clearly popular as the first available appointment was a week and a half away. I was warmly welcomed by Michelle and Kim and my appointment with Laura was on time. Laura explained each stage of the process and was careful and attentive to my comfort throughout. Its strange to say I enjoyed the experience but I did and that is testament to the quality of the service. Highly recommended and I will be attending for an annual check up!”

Helpful Report

Posted 1 year ago

Dear Mike, thank you very much for your wonderful 5-star review of Worcester Hearing Centre! We’re delighted to hear that your visits were positive and that you found reassurance in our longevity and reputation. It's great to know that Michelle, Kim, and Laura made you feel welcomed and comfortable throughout your experience. We truly appreciate your recommendation and are glad to hear you enjoyed the process, which speaks volumes about our dedicated team's quality of service. We look forward to seeing you for your annual check-up and continuing to provide the care you need! Thank you once again for choosing Worcester Hearing Centre!

Posted 1 year ago

“I recently attended the Cornmarket Clinic and was met by Kim and Michelle who were courteous and helpful. I was seen promptly and the matter resolved by the Audiologist who fully explained the procedure and outcome. A very satisfying experience.”

Helpful Report

Posted 1 year ago

Dear Veronica, thank you for your wonderful 5-star review of Worcester Hearing Centre! We’re so pleased to hear that Kim and Michelle provided you with courteous and helpful service, and that your experience with our audiologist was both prompt and informative. It's fantastic to know that you found the entire process satisfying and well-explained. Your kind words truly mean a lot to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back in the future!

Posted 1 year ago

“Very friendly and professional service in a relaxed environment with quality equipment. They take the time to explain everything clearly and make you feel relaxed. The staff are very knowledgable and informative. Will definitively use them again and recommend them to others.”

Helpful Report

Posted 1 year ago

Dear Andy, thank you for your wonderful 5-star review of Worcester & Stratford Hearing Centres! We're so pleased to hear that you experienced our friendly and professional service in a relaxed environment. Our team is dedicated to ensuring that every client feels comfortable and informed, so it’s great to know that we achieved that for you. We truly appreciate your kind words and your recommendation. Thank you for choosing us, and we look forward to assisting you again in the future!

Posted 1 year ago

“I have been very pleased with the welcome I have been given by Worcester hearing centre and the advice I have been giving. My new hearing aids are a substantial improvement on my previous ones and I have been impressed with the care Adam has taken to be sure I am happy with them.”

Helpful Report

Posted 1 year ago

Dear Tony, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We’re delighted to hear that you has such a positive experience with us. It’s fantastic to know that your new hearing aids are making such a positive difference in your listening experience. Adam truly goes above and beyond to ensure our clients are happy, and we're glad that his care has made an impression on you. Your feedback means a lot to us, and we truly appreciate your trust in our services. We are thankful you have chosen us as your hearing care provider, we are always here for all of your hearing needs!

Posted 1 year ago

“Alex was amazing when I went in nervously for my first set of ear plugs. We have a very loud snoring Bulldog and he has been preventing me from sleeping. I Tried them in for the first time last night and I slept soundly for the first time in 3 years. Thank you Alex for for knowledge and kindness. Lisa”

Worcester & Stratford Hearing Centres 5 star review on 12th June 2024

Helpful Report

Posted 1 year ago

Dear Lisa, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We’re thrilled to hear that Alex was able to help ease your nerves and provide you with the perfect solution for a better night’s sleep. It’s amazing to know that the ear plugs made such a positive difference for you after three long years. Your kind words about Alex’s knowledge and kindness mean a lot to our team. Also, thanks for sharing a photo of your lovely bulldog - the cause of your restless nights before you came to us! Thank you for trusting us with your hearing care, we are always here for all of your hearing needs.

Posted 1 year ago

“Previously a high street hearing care customer I decided to try Worcester Hearing Centre because I wanted a wider choice of the latest devices on the market. After the most comprehensive set of hearing tests Alex fitted me with a trial pair of a new model that I wanted to try. Alex also suggested I try a different make and model that he felt would better suit my needs. The fitting of my chosen device was very thorough with much attention to selecting the correct ear dome, fine tuning and a further in ear test. Hearing aids are expensive so having the opportunity to pick the very best device for me and have its performance optimised is invaluable. Many thanks to Alex and the excellent team.”

Helpful Report

Posted 1 year ago

Dear Mike, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We are delighted to hear that your experience with Alex was so comprehensive and tailored to your needs. It’s great to know that you appreciated the wide selection of the latest hearing aids and the thorough fitting process. Our team is dedicated to ensuring that you find the perfect solution for your hearing care, and your satisfaction is our top priority. We’re grateful for your kind words about Alex and our team, and we truly appreciate your trust in us. Thank you for choosing Worcester Hearing Centre, and we look forward to supporting you on your journey to better hearing!

Posted 1 year ago

“Very impressed with the service from Worcester Hearing Centre. I found Alex very professional, explaining everything clearly. The hearing aid is excellent, as is the aftercare service. Will certainly recommend them to family and friends.”

Helpful Report

Posted 1 year ago

Dear Tony, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We are delighted to hear that you had such a positive experience with Alex and that his professionalism and clear explanations made a difference for you. It's wonderful to know that you're pleased with your hearing aid and the aftercare service we provide. Your willingness to recommend us to family and friends means the world to us! Thank you for trusting us with your hearing care, and we look forward to seeing you again soon!

Posted 1 year ago

“Do visit Worcester Hearing Centre if you have any hearing concerns! First rate service from lovely staff who treat customers graciously & like family. Alex, brilliant Audiologist, gets first rate ticks from us in all boxes - his kindness, empathetic advice & patience knows no bounds. And prices are good too for a really efficient service. BIG thank you!”

Helpful Report

Posted 1 year ago

Dear Kate & David, thank you so much for your glowing 5-star review of Worcester Hearing Centre! We're thrilled to hear that you had an excellent experience with our team. It’s heartwarming to know that Alex's kindness and empathetic approach made such a positive impact on your visit. As a family owned business, we strive to create a family-like atmosphere for all our customers, and we're glad you felt that during your time with us. Your kind words and support inspire us to continue providing excellent hearing care and service. Thank you for trusting us with your hearing needs, and we look forward to seeing you again soon!

Posted 1 year ago

“Alex and the team at Worcester are outstanding. Great service, professional and personal in approach and highly customer focused. The hearing aid product Alex recommended and the aftercare service has been exceptional.”

Helpful Report

Posted 1 year ago

Dear Steve, thank you so much for your outstanding 5-star review of Worcester Hearing Centre! We are thrilled to hear that you had such a positive experience with Alex and the team. Providing professional and personalised hearing care is our top priority, and it's fantastic to know that the hearing aids and aftercare have met your expectations. Your kind words truly motivate us to keep striving for excellence. Thank you for choosing us for your hearing needs, and we look forward to continuing to provide you with exceptional care!

Posted 1 year ago

“As a Barbershop singer, I rely on my hearing aids to keep me in tune. I bought my Resound Lynx Quattro hearing aids from a hearing cntre in East Anglia six years ago. Following a house move to the area, and much house building and renovation work, my hearing was deteriorating and my hearing aids were suffering too! Alex and his team at Worcester Hearing Centre provided knowledgeable and friendly diagnosis, advice and succesful treatment as well as access to effective hearing aid service. I am now back in tune, and hearing properly again. Thank you Alex and Worcester Hearing Centre.”

Helpful Report

Posted 1 year ago

Dear Chris, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We are thrilled to hear that Alex and the team were able to help you get back in tune and restore your hearing. It's fantastic to know that you felt supported with knowledgeable and friendly service. Your singing is truly inspiring, and we’re glad we could assist you in enjoying it fully again. Thank you for choosing us for your hearing needs, and we look forward to continuing to support you in your journey to better hearing!

Posted 1 year ago

Worcester & Stratford Hearing Centres is rated 5.0 based on 339 reviews