I am in my early 70's and I had experienced a head injury a few years ago and had become worried that the impact against one ear may have caused a problem. I was experiencing increased Tinnitus and some hearing problems in certain situations. Having delayed pursuing it, as I wasn't quite sure which professional route to take, I finally went for a free hearing test at another venue, which left me reassured that there was no obvious damage but that I did indeed have a hearing problem. I was offered follow up and a choice of what to do about hearing aids but was not confident with the service offered. I am an organist, I Chair meetings and I have a very busy social life so I asked a fellow organist whom I knew wore hearing aids. He recomended the Worcester Hearing Centre and I had already found it on-line. I was given an appointment with Alex quite quickly and I have never looked back! I had not realised how the stress over this had built up and after my first session with Alex it felt like a huge weight had been lifted. He was kind, considerate, very professional and understanding. The reception and staff were welcoming in a calm, relaxed environment and I knew I was going to be looked after. It was a learning curve, initially a little challenging as the first set of aids were not right for me, but with such quiet professional support and guidance, my life has changed over the weeks and I am now confident in all situations. Alex took great care to set up my hearing aids and my use of them in different circumstances and my organ playing has been greatly enhanced. Also, I don't notice the Tinnitus any more when wearing them! Most of the time I forget I am wearing them! Don't hesitate if you think you have a problem. I can thoroughly reccomend this Centre and a huge thank you to Alex.