Vanstyle Reviews

Name: Vanstyle
Address: Unit 1, Bilsthorpe Business Park, Unit 1, Bilsthorpe Business Park, Bilsthorpe
Rating: 4.51

4.5 Rating 4,463 Reviews

87 %

of reviewers recommend Vanstyle

Company Reviews

Metrics

Info

4.5

Based on 4,463 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Vanstyle:

The UK's leading supplier of van accessories for VW, Ford, Vauxhall and other leading vans

Visit Website

Phone:

01623 797 358

Email:

marketing@vanstyle.co.uk

Location:

Unit 1, Bilsthorpe Business Park,
Unit 1, Bilsthorpe Business Park
Bilsthorpe
NG22 8ST

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Vanstyle 5 star review on 8th October 2025

Kevin McKen

Vanstyle 5 star review on 13th September 2025

Anonymous

Vanstyle 5 star review on 12th September 2025

Lawrence Watt

Vanstyle 5 star review on 7th September 2025

Allen Townsend

261

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely Terrible, I've called up more than 4 times and have spent over one and half hours waiting to find out when my order will be processed and delivered! Still heard nothing from this company!”

Helpful Report

Posted 4 years ago

Hi Angus - we are sorry our service hasn't been on point with your order, if you do require any further assistance could we encourage you to email us at sales@vanstyle.co.uk as we can assure you all emails are answered as quickly as possible. Apologies again for the inconvenience.

Posted 4 years ago

“Terrible site ordered on 14th July and still haven’t received my order. Was the. Told my order would be delivered in the second week of August but I’m still waiting. No one has been in touch with updates to let me know what’s going on. I got 1 email 11 days ago stating they were awaiting the wheels coming in but nothing since then. Never once have a received an apology.”

Helpful Report

Posted 4 years ago

Hi - we are sorry our communication hasn't been quite right with your order. If you do still require further assistance please do contact us at sales@vanstyle.co.uk - we also apologise for the inconvenience that the delay has caused.

Posted 4 years ago

“Bought a tyre and alloy package... only received alloys.... take a picture of the description before you hit BUY so you have proof. my invoice only stated alloys, so when I questioned it they said prove it.... unfortunately I had no come back!...PLEASE BE AWARE!. 0 stars if I could.”

Helpful Report

Posted 4 years ago

Hi - we take this feedback very seriously and if you would like to discuss this further with a member of the customer services team, please contact us at sales@vanstyle.co.uk Please be assured we are very careful to ensure all descriptions and images accurately reflect the product on sale and of course you will only ever be charged for the items you receive. We appreciate the feedback and your comments have been passed to the management team to review the related product. Thank you

Posted 4 years ago

“The wrong rack was sent and I am unable to get through via phone enquiries. There is no ring tone. I have emailed awaiting a response to swap the rack for the correct one.”

Helpful Report

Posted 4 years ago

Hi Samantha - we are sorry that you were sent the wrong rack, and apologies you haven't been able to reach us on the phone as we have been experiencing extremely high demand at the moment. Customer Services are aware of your issue and will contact you asap. Thank you

Posted 4 years ago

Hi Samantha further to our initial response we understand that our Customer Services team has spoken to you and a replacement is on its way. Apologies for the inconvenience and thank you for your patience whilst we resolved the issue. Thank you

Posted 4 years ago

“Unfortunately the deep side step was very poor quality”

Helpful Report

Posted 4 years ago

Hi Shea - we are sorry that you weren't satisfied with your side steps, we have passed your comments back to our management team to review the product. Thank you

Posted 4 years ago

“Considering the vast cost of delivery ( £10.80 ) I would of expected my item within 48 hours at the very most Item still has not arrived after 10 days not good at all”

Helpful Report

Posted 4 years ago

Hi Stephen - we are sorry that your order is taking longer than normal to arrive if you require any further updates please do contact us at sales@vanstyle.co.uk - thank you

Posted 4 years ago

“Front arches are a rubbish fit will be throwing them in the bin”

Helpful Report

Posted 4 years ago

Hi Robert - we are sorry that you aren't satisfied with your front arches, we have passed your order details to our management team to review the quality of the product. Thank you

Posted 4 years ago

“Terrible time to dispatch poor to respond.”

Helpful Report

Posted 4 years ago

Hi Jason - sorry to learn we didn't get things quite right with your order, if you require any further assistance please do email us at sales@vanstyle.co.uk - thank you

Posted 4 years ago

“Promised within 3 days delivery got it a week later”

Helpful Report

Posted 4 years ago

Hi Jamie - apologies for any inconvenience caused by the delivery being later than scheduled. We hope you are now enjoying your parts. Thank you for your feedback.

Posted 4 years ago

“Rear carbon bumper protector was cracked and split on the end but didn’t notice until I had already fitted it so I’ll have to live with at because it will be totally destroyed coming off as it’s so thin”

Helpful Report

Posted 4 years ago

Hi Scott - we are sorry to learn you have had issues with your bumper protector. If you would like to discuss this with us further please do contact us at sales@vanstyle.co.uk - thank you

Posted 4 years ago

“Bay of 18 of May should be shipped next day this newer hapend today is 29 Jun pack still don't arrive very bad service poor contract highly not recommended”

Helpful Report

Posted 4 years ago

Hi Damian - sorry your order still hasn't landed, we have passed your feedback on to our customer services team to look into and make contact with you. Thank you

Posted 4 years ago

“Curtains are completely different colour than the one ordered last time,? Been trying to get through on phone for days but no one answers”

Helpful Report

Posted 4 years ago

Hi Jay - we are sorry you couldn't reach us on the phone which is being caused by extremely high demand, if you would like to email us at sales@vanstyle.co.uk we do answer all queries as quickly as possible. Thank you

Posted 4 years ago

“One month after ordering still have not received my item. Not very impressed.”

Helpful Report

Posted 4 years ago

Hi Michael - we apologise your order hasn't yet landed, if you require a further update please do contact our customer services team at sales@vanstyle.co.uk - thank you

Posted 4 years ago

“Terrible service, ordered items that were in stock. Nothing arrived as you claimed not to have the correct packing to send them. Took payment without sending the items. Very poor”

Helpful Report

Posted 4 years ago

Hi Alan - apologies that we didn't get things quite right with your order, we have passed your feedback on to the customer services team to follow up with you. Thank you

Posted 4 years ago

“Not the most impressive service Still not got my wheels”

Helpful Report

Posted 4 years ago

Hi John - sorry to learn you didn't experience the service we hope to provide. We have passed your details to customer services to follow up with you regarding the delivery of your wheels. Thank you

Posted 4 years ago

“It has not arrived. Delivery firm have no record of what happened. Vanstyle implied I was lying and not pleased that they had to try to sort out. For £15 extra for delivery I do expect better customer service. It gets better the bike rack is out of stock so will probably miss my children's holiday this year. Overall very unprofessional and a disappointed customer & family.”

Helpful Report

Posted 4 years ago

Hi Mark - we are sorry to learn you have not received the customer service you expected. We have passed your comments on to our customer services team to follow up with you. Thank you

Posted 4 years ago

“Placed an order on 28th April (availability 10-14 days) it is now 14th June and I am still waiting for delivery, tried calling store, just went to hold for 15 min plus each time, still not been able to contact.....”

Helpful Report

Posted 4 years ago

Hi Lloyd - we are sorry to learn we had issues with getting the product to you due to unforeseen delays with the stock. We hope that you are pleased with the product now that it has arrived. Thank you

Posted 4 years ago

“Unbelievably slow shipping parts,ordered parts on 1/06/2021 and 11 days later still no sign of them arriving”

Helpful Report

Posted 4 years ago

Hi Gary - sorry your order is taking longer than normal to get to you, if you require any further updates please do email us at sales@vanstyle.co.uk - we apologise for any inconvenience caused. Thank you

Posted 4 years ago

“I ordered a spoiler on the 28th of May its now the 8th of June and I still haven't received my parcel”

Helpful Report

Posted 4 years ago

Hi Aqeeb - sorry for the delay in getting your order to you, if you require any additional tracking information please contact the customer services team at sales@vanstyle.co.uk Apologies for any inconvenience. Thank you

Posted 4 years ago

“Ordered a few bits for my van on the 14 of May and never received my items”

Helpful Report

Posted 4 years ago

Vanstyle is rated 4.5 based on 4,463 reviews