Vanstyle Reviews

Name: Vanstyle
Address: Unit 1, Bilsthorpe Business Park, Unit 1, Bilsthorpe Business Park, Bilsthorpe
Rating: 4.51

4.5 Rating 4,463 Reviews

87 %

of reviewers recommend Vanstyle

Company Reviews

Metrics

Info

4.5

Based on 4,463 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Vanstyle:

The UK's leading supplier of van accessories for VW, Ford, Vauxhall and other leading vans

Visit Website

Phone:

01623 797 358

Email:

marketing@vanstyle.co.uk

Location:

Unit 1, Bilsthorpe Business Park,
Unit 1, Bilsthorpe Business Park
Bilsthorpe
NG22 8ST

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Vanstyle 5 star review on 8th October 2025

Kevin McKen

Vanstyle 5 star review on 13th September 2025

Anonymous

Vanstyle 5 star review on 12th September 2025

Lawrence Watt

Vanstyle 5 star review on 7th September 2025

Allen Townsend

261

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Out of stock, no email to inform of this. Over 3 weeks and still no springs!”

Helpful Report

Posted 3 years ago

Hi Fraser We are sorry that your order still hasn't arrived, we have asked our customer services team to provide an update to you. We apologise for the inconvenience this has caused. Regards Vanstyle

Posted 3 years ago

“Not great at the moment. I ordered a badged grill which arrived without the badge and the grill was different to the one on the website. I have emailed the company twice but haven’t had a reply yet. I have sent the grill back in the hope of getting a full refund, including postage!”

Helpful Report

Posted 3 years ago

Hi Stephen - we are sorry we haven't got your order right, we have notified our customer services team of your feedback and they will be in contact asap. Apologies for the inconvenience and also for the delayed response in our replies. Regards Vanstyle

Posted 3 years ago

“I would love to be giving you a review, but unfortunately you cancelled my order.”

Helpful Report

Posted 3 years ago

Hi Louise - we are sorry that your order was cancelled, we have asked our customer services team to look into this for you. Thanks Vanstyle

Posted 3 years ago

“Complained about split rear boot protection they said it was because of wear but van is a show van after that no response from them”

Helpful Report

Posted 3 years ago

Hi Andrew - we are sorry we haven't got our customer service quite right with this one, we have passed your comments on to our customer service team to follow up on. Apologies for the inconvenience. Thanks Vanstyle

Posted 3 years ago

“Very poor service and dispatch times”

Helpful Report

Posted 3 years ago

Hi Jamie - we are sorry to learn you haven't had the best experience with us, if there are any other specific comments or feedback you would like us to be aware of please forward them to sales@vanstyle.co.uk - thank you.

Posted 3 years ago

“Items never arrived.”

Helpful Report

Posted 3 years ago

Hi Ian - we apologise for the issues with your order, our customer services team have been notified about your feedback and is looking into this asap. Sorry again for the inconvenience. Vanstyle

Posted 3 years ago

“did not recieve the parts”

Helpful Report

Posted 3 years ago

Hi - we apologise for the issues with your order, our customer services team have been notified about your feedback and is looking into this asap. Sorry again for the inconvenience. Vanstyle

Posted 3 years ago

“I Can't write a review i have not received the item yet”

Helpful Report

Posted 3 years ago

Hi Peter - we are sorry you haven't yet received your order, our customer services team are looking into this for you asap. Sorry again for the inconvenience. Vanstyle

Posted 3 years ago

“Still awaiting delivery”

Helpful Report

Posted 3 years ago

Hi Darren - we are sorry you haven't yet received your order, our customer services team are looking into this for you asap. Sorry again for the inconvenience. Vanstyle

Posted 3 years ago

“Order 3298436 12th April Still not received and it’s now 4th June Where is it? Vanstyle don’t answer their telephone. I have rung at least 5 times”

Helpful Report

Posted 3 years ago

Hi Dale - we are sorry you haven't yet received your order, our customer services team are looking into this for you asap. Sorry again for the inconvenience. Vanstyle

Posted 3 years ago

“Very dissapointed, went to fit the bumper protector, to find a tiny crack in it. So i thought i cannot really see it so i’ll just leave it. It should have been checked before dispatch. The trouble is it’s on the van now and it’s SO thin that there is no way of taking it off without braking it. Guys i wanted top quality for my brand new California. Did i expect too much? Shame.”

Helpful Report

Posted 3 years ago

Hi Tim - sorry to learn there is a problem with your product, if you would like to send us a picture of the damage for us to take a further look then please send it to sales@vanstyle.co.uk Thanks Vanstyle

Posted 3 years ago

“Postage expensive and waited over a week for goods box came all damaged aswell as goods inside”

Helpful Report

Posted 3 years ago

Hi we are very sorry to learn that your items were damaged, please do email us the details and pictures of the damaged items so we can look into this further. We are sorry for the inconvenience. Thanks Vanstyle

Posted 3 years ago

“My item arrived very damaged after a lengthy wait in which time I wasn’t provided with any tracking information. Upon contacting Vanstyle to organise a replacement it became clear they weren’t interested in keeping a customer happy as they couldn’t provide a replacement but gave me several options at twice the money. I asked if they could discount the upgraded part as good will for my inconvenience but met a stern NO! I shan’t be using them again. Especially as I haven’t even had the part refunded yet either!!”

Helpful Report

Posted 3 years ago

Hi Neil We are sorry to learn you haven't had a good experience with us on this occasion. We have passed these comments back to our management team to be aware of and to look into to. Apologies for the inconvenience and we will be in touch shortly. Thank you Vanstyle

Posted 3 years ago

Update 2 Hi Neil Having explored this further with our customer services team we can see that the refund was issued on the 16th March 2022. If you require any further assistance please don't hesitate to contact us at sales@vanstyle.co.uk Thank you Vanstyle

Posted 3 years ago

“Absolute nightmare! I ordered a bonnet bra for my VW camper only for Vanstyle to screw up their order processing and not actually take the funds from my Paypal account. They then insisted that the issue was because I didn't pay...despite Paypal confirm that the transaction had been logged and that the funds would be taken from my account as soon as Vanstyle completed the order.. Aggressive push back from Vanstyle which resulted in me cancelling the order...which they did..but once again not correctly by not informing Paypal of the cancellation. This has resulted in a block on my Paypal account due to processing errors from Vanstyle! Utter sh*tshow of a mess. I wouldn't touch this company if you actually want to get your goods and not just a stream of bs blame shifting to the customer. Customer is always right, definitely isn't something the folks at Vanstyle subscribe too. Save yourself the hassle and go buy elsewhere. Worst service experience in years.”

Helpful Report

Posted 3 years ago

Hi - we are sorry that you clearly have had issues with your order with us, and have not received the experience we would expect our customers to have. We have made sure our team are aware of your feedback to help us improve our service and communications in the future. Thank you Vanstyle

Posted 3 years ago

“My purchase ended up costing over 50% more than I paid. Van sty;e do not credit UK VAT when selling to EU. THen you get charged EU VAT on overall plus including customs plus Brokers Fee. Van Style give no notice that this will happen despite knowing u are in EU. Also the product I got - a replacvement interior light for my VW Van no wiring inmstructions given or guide to colours of wires purpose.”

Helpful Report

Posted 3 years ago

“i placed an order with vanstyle and sadly i received a wrong item, i received a Matt VW front grille badge instead of a Gloss one, which is not a problem, these things happen. Sadly i have contacted Vanstyle many times over the last 4 weeks and have had no reply or correspondence, which I find unacceptable, customer service has been incredibly poor. I was going to order some side bars and a rear spoiler but will more than likely go elsewhere now. All it takes is a reply and it can be sorted out I hope.”

Helpful Report

Posted 3 years ago

Hi David - you're right you should have had a reply and for that we apologise. Your feedback has been raised with customer services and we have asked them to contact you asap on Monday when the team are back in the office. We apologise for any inconvenience this has caused. Regards Vanstyle

Posted 3 years ago

“Never received my goods”

Helpful Report

Posted 3 years ago

Hi Shaun - we apologise your order hasn't yet landed, if you require any further tracking updates please do contact us at sales@vanstyle.co.uk - thank you!

Posted 3 years ago

“Received goods last Friday (6 days ago) I rang you on the day several times and all I got was an answer machine message saying "the person at this extension is unavailable" the last time I rang I left you a message explaining my goods were faulty and was unable to reach you by phone and could somebody please call me back on my mobile. 6 days later still no reply from you.!! very bad customer service. I think you should add a "No Star" to your survey. Regards, Glen Judge”

Helpful Report

Posted 3 years ago

Hi Glen - we are sorry to learn you have had issues getting through to us, we have made our customer services team aware of your feedback and will ensure they get in touch as soon as possible. We apologise for the inconvenience. Regards Vanstyle

Posted 3 years ago

“I placed an order online received a confirmation email for my purchase subsequently received an email saying it was dispatched with all the info, delivery address, shipping costs, courier ect. As I live in IRELAND which is One of the countries quoted on the there website"We’ve always delivered to" the shipping costs were going to be expensive but I was happy to pay them, Was unable to track my order from the start (first indication that there was something a miss) A week had passed and I hadn't received anything so I emailed the the company to see what the delay was, They replied saying my order was cancelled and I was being refunded due to the fact they cannot ship my order as it was over 1.5 meters long You would think moving through the checkout process that some products would come up as "UNABLE TO SHIP" due to there size like on other websites Out of the four items I ordered the roof bars are only thing I that we're over 1.5m. The company deals with vans parts therefore the parts aren't exactly going to be small! This is just a heads up to people overseas if you order keep it small Or this company will waste your time dispatching products your never going to receive”

Helpful Report

Posted 3 years ago

Hi Aidan - we are sorry that you didn't have the best experience with us and your feedback is fair and valid. We are using your order as an example to help us improve our web checkout service for international orders in the future. Thank you Vanstyle

Posted 3 years ago

“Poorly described goods which may occurs with any on line provider. VanStyle required item to be returned, at my expense. I was promised a full refund by Ryan, however, the goods have been with VanStyle for 10 days now. I have sent two messages requesting confirmation when the promised refund will be made. NO RESPONSE! Every company can have problems it’s how they deal with the issue that’s shows the quality or lack of customer service. For this reason I would not recommend VanStyle. Prefer to use a more reliable company.”

Helpful Report

Posted 3 years ago

Hi Annie We are sorry we haven't got our service quite right on this occasion and your feedback is fair. We have made our customer services team aware and to ensure this is followed up and resolved asap. We apologise for any inconvenience. Vanstyle

Posted 3 years ago

Vanstyle is rated 4.5 based on 4,463 reviews