TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.78

4.8 Rating 5,737 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,737 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 31st August 2026

621

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really disappointed with January's box .”

Helpful Report

Posted 8 months ago

Hello, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - TreatBox 💗

Posted 8 months ago

“I've ordered 3 treat boxes now and been really happy with them. The idea is great! The price is great and there is so much to choose from. Can see it being a regular thing for gifts now”

Helpful Report

Posted 8 months ago

Hi Sarah, Thank you so much for taking the time to leave us some feedback We’re so happy to hear you’ve enjoyed the TreatBoxes and that there’s such a great variety to choose from. We really appreciate your support and can’t wait to be a regular gift option for you. Thank you for making our day! - TreatBox 💗

Posted 8 months ago

“Ordered January's Treatbox as needed a pick me up!, as fell and broke my wrist on my left side. £24.95 + postage which is a bit pricey for what you get in the box!”

Helpful Report

Posted 8 months ago

Hi Joanne, Thank you so much for taking the time to share your feedback. We’re glad the TreatBox brought a bit of a pick-me-up during a tough week, and we’re sorry to hear about your wrist, that sounds painful. We appreciate your honesty about the value and will take your thoughts on pricing into account. Wishing you a smooth recovery, and we hope you’ll consider TreatBox again when you’re feeling up to it. Thank you so much - TreatBox 💗

Posted 8 months ago

“So happy with my birthday TreatBox”

Helpful Report

Posted 8 months ago

Hi Ffion, Thanks so much for taking the time to leave us a review, it means the world to us! Thank you so much - TreatBox 💗

Posted 8 months ago

“Lovely wrapped box, nice selection of products. Socks I have received a few times only last 5mins, though. Very thin and go holly quicky - poor quality.”

Helpful Report

Posted 8 months ago

Hi Victoria, Thank you for sharing your feedback. We’re glad you loved the overall box, but we’re sorry the socks didn’t last and felt thin. We are so sorry that you felt this way and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 8 months ago

“Recipient was very pleased with their sympathy box. I’ve ordered a few now and they are such a lovely little thoughtful gift at a time of sadness.”

Helpful Report

Posted 9 months ago

Hi Carly, Thank you so much for your kind words. We’re glad the sympathy box brought comfort and that you’ve found them meaningful during difficult times. We truly appreciate your support. Thank you so much - TreatBox 💗

Posted 8 months ago

“Cannot comment on the content as it was a gift for a relative who hasn’t even thanked me for it so never again”

Helpful Report

Posted 9 months ago

Hi there, We’re sorry to hear you’re leaving with a less than perfect impression. If there’s anything we can do to help or make things right, please email hello@treatboxuk.com and we’ll be happy to look into it. Thank you for sharing your feedback. Thank you so much - TreatBox 💗

Posted 8 months ago

“Excellent delivery service. My friends got them the next day at Christmas time. Delivery was on Christmas Eve. My friends said they loved them”

Helpful Report

Posted 9 months ago

Hi Nasrin, Thank you so much for sharing your kind words! We’re thrilled to hear the delivery service was prompt and that your friends enjoyed the treats, nothing makes us happier than spreading joy at Christmas time. Thank you for making our day! TreatBox 💗

Posted 8 months ago

“My boyfriend received it, only a couple days delivery and he LOVED it! Everything was much better than expected we were very happy with everything!”

Helpful Report

Posted 9 months ago

Hi xavi, Thank you so much for sharing your fantastic feedback! We’re thrilled to hear the TreatBox arrived quickly and that your boyfriend loved it, glad it exceeded expectations. We can’t wait to welcome you both back for the next surprise. Thank you for making our day! TreatBox 💗

Posted 8 months ago

“I emailed treatbox before placing a order as the recipient of the gift was not going to home until January.I was advised it was ok to place the order before Xmas & to add a ‘do not open note’ with the date I would like it.I followed these instructions-placing a personal note for my daughter. The following day I received a message from Royal Mail informing me my parcel would be delivered on 27/12/25.On Xmas eve I then received another message from RM stating the parcel had been left on my daughters doorstep. Nothing advertises’ My house is empty’ than a parcel sat on the doorstep for 10days. I have no idea if the parcel is still there. My surprise for my daughter is now spoilt. Very disappointed with service especially as it could have been avoided.”

Helpful Report

Posted 9 months ago

Hi there, We’re really sorry to hear about the delivery issue and how it affected your surprise. That’s not what we want for our customers, and we’d like to make this right. Please email hello@treatboxuk.com with your order number and a brief summary of what happened, and we’ll look into this urgently and find a resolution. Thank you for taking the time to share your experience. Kind regards, Team TreatBox

Posted 8 months ago

“Absolutely over the moon how the product came, all lovely packaged and presented, was nice watching my partner sift through the shredded paper to find her great quality gifts! Highly reccomended to friends and family and we will both be using in the future for birthdays and family presents :D”

Helpful Report

Posted 9 months ago

Hi Alfie, Thank you so much for your wonderful review! We’re absolutely thrilled you and your partner loved the presentation and gifts. It means the world to us that you’ll be returning for future celebrations. Thank you for making our day! - TreatBox 💗

Posted 8 months ago

“Impeccable service and products. all packaged with real love and diligence. Would absolutely recommend, love the idea of picking items to make it even more personal.”

Helpful Report

Posted 9 months ago

“Got this as a christmas present for my sister... she absolutely loved it. Beautifully wrapped and delivered quickly.”

Helpful Report

Posted 9 months ago

Hi Teresa, Thank you so much for sharing your wonderful feedback! We’re thrilled your sister loved the TreatBox, and that it was beautifully wrapped and delivered quickly. We’re grateful you chose us for a Christmas gift. Thank you for making our day - TreatBox 💖

Posted 8 months ago

“I love the concept and the quality of items, I’ve both sent and received treat boxes and they’ve never ever failed to impress!”

Helpful Report

Posted 9 months ago

Hi Sophie, Thank you so much for sharing your wonderful feedback! We’re thrilled you love the concept and the quality, and that you’ve both sent and received TreatBoxes. It means the world to us that they’ve never failed to impress. Thank you for making our day! - TreatBox 💗

Posted 8 months ago

“Love TreatBox! ❤️ I love gifting my friends and family. Theres so many to choose from.”

Helpful Report

Posted 9 months ago

“Excellent delivery service even though it was a week before christmas. Highly recommend.”

Helpful Report

Posted 9 months ago

Hi Sheila, Thank you so much for your wonderful feedback! We’re thrilled the delivery service met your expectations, even during the busy week before Christmas. We truly appreciate your recommendation and can’t wait to serve you again soon. Thank you for making our day! - TreatBox 💗

Posted 8 months ago

“This was a perfect present and arrived the very next day of ordering . Have to say it just looked so gorgeous - ordered the hot chocolate mug, socks and biscuit Christmas gift set and this just makes the loveliest present - I will definitely be ordering a treat box again!”

Helpful Report

Posted 9 months ago

Hi there, Thank you so much for sharing your wonderful feedback! We’re delighted the TreatBox made the perfect present and that it arrived the very next day. So glad you loved the hot chocolate mug, socks and biscuit Christmas gift set. We can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day! - TreatBox 💗

Posted 8 months ago

“Was very happy with delivery and treat boxes and my gifts were loved by my friends and and family thank you”

Helpful Report

Posted 9 months ago

“I ordered a box for my best friend and a second for my mother in law. They were both shipped promptly and had regular updates so knew when received. Really happy with the product choice and will order again for myself and other friends.”

Helpful Report

Posted 9 months ago

Hi there, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the boxes were shipped promptly with updates and that you’re happy with the product choices. We can’t wait to welcome you back for more TreatBoxes for you and your loved ones. Thank you for making our day! - TreatBox 💗

Posted 8 months ago

“These gifts are always well received from my team! The option to customise is amazing.”

Helpful Report

Posted 9 months ago

Hi Anna, Thank you so much for sharing your wonderful feedback! We’re thrilled that TreatBox gifts are well received by your team and that the customisation option is amazing. We can’t wait to help again for your next celebration. Thank you for making our day! - TreatBox 💗

Posted 8 months ago

TreatBox is rated 4.8 based on 5,737 reviews