TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,595 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,595 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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621

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s my favourite online shop! TreatBox range of products are of very good quality and always bring me joy to buy. Lovely packaging too, prepared with care, make wonderful presents for friends and family. Also, lovely people and great customer service, always super helpful. Such a great business idea, delivered in the best way. I am always happy to shop from TreatBox and support this business. 🧡🙌”

Helpful Report

Posted 6 months ago

Hi Smaragda, Thank you so much for your wonderful review! We’re thrilled to be your favourite online shop and that you love our products, packaging, and the care we put into every order. Your kind words mean the world to us and we’re grateful for your support. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“Excellent customer service! So great to actually speak to a human without being put on hold for ages or going through a chat bot! I made an error in the address I wanted to send to and it was quickly and easily resolved. Recipient was delighted with her gift. Thanks so much treatbox.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for taking the time to share your lovely review! We’re thrilled to hear you had a great experience and that the issue with the address was resolved quickly. Delighted the recipient loved the gift too. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“I love my little treats each mouth, being a working mum of two I look forward to my treats all to my self a reward for myself.”

Helpful Report

Posted 6 months ago

Hello 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“I bought the treat box with a discount of 50% off.. I would of been disappointed if I'd of paid £35 for the box. The items were lovely and good quality just felt I'd not got full benefit with it been discounted. It was a surprise birthday box.”

Helpful Report

Posted 6 months ago

Hello, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - TreatBox 💗

Posted 6 months ago

“A great gift idea, so easy to do and lovely products”

Helpful Report

Posted 6 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“Really pleased with quality of items”

Helpful Report

Posted 6 months ago

Hi Jeannette, Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you are pleased with the quality of the items in your TreatBox. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“I have recently bought the shells and berries PJs for my daughter and granddaughter for Christmas. Lovely fabric and colourful. Well presented in a box. Quick delivery.”

Helpful Report

Posted 6 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love. Thank you for making our day! TreatBox 💗

Posted 6 months ago

“Beautiful little gift for my friend”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your review! We're delighted to hear that you found the perfect gift for your friend. It truly warms our hearts to know our TreatBox has been a part of such special moments. Your support means the world to us, and we can’t wait to bring more joy to you and your loved ones in the future! Thank you for making our day! TreatBox 💗

Posted 6 months ago

“We ordered about 8 hampers for gifts for our staff and they all turned out absolutely amazing and the staff loved them!! They also came the next day so also super reliable!! I will definitely be ordering from you guys again! Thank you for the seem less experience!”

Helpful Report

Posted 6 months ago

Hi Chloe, Thank you so much for your wonderful review! We're absolutely delighted to hear that the TreatBoxes were a hit with your staff and that they loved them. It's great to know that our speedy delivery made the experience even better for you! Your support truly means the world to us, and we can’t wait to help you create more joyful moments in the future. Thank you for making our day - TreatBox 💖

Posted 6 months ago

“Purchased one of these for my daughter in law Fantastic quality product, seemless ordering process and speedy delivery”

Helpful Report

Posted 6 months ago

Hi Melvyn, Thank you so much for your wonderful review. We're delighted to hear that you found our product to be of fantastic quality and that the ordering process was seamless for you. Speedy delivery is something we strive for, and we're glad it met your expectations. Your support truly means a lot to us, and we appreciate you choosing TreatBox! Thank you for making our day! TreatBox 💗

Posted 6 months ago

“Great gift! Quality is very good, nicely packaged and arrived in good condition and very quickly.”

Helpful Report

Posted 6 months ago

Hi Anne, Thank you so much for your wonderful review. We're thrilled to hear that you loved your gift and that it arrived quickly and in perfect condition. Your satisfaction is our top priority, and it's heartwarming to know we met your expectations. Thank you for choosing TreatBox and for supporting us. Thank you for making our day! TreatBox 💗

Posted 6 months ago

“Novembers theme was cute and cozy!”

Helpful Report

Posted 6 months ago

“Thank you so much for such a thoughtful treatbox for a sad occasion! It makes such a caring alternative to flowers. My friend said "it melted her heart" when she received the mini forget-me-not sympathy letterbox.”

Helpful Report

Posted 6 months ago

Hello 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“Always gorgeous products, in beautiful packaging. A little hiccup this time was sorted really quickly by customer services. My go-to for little thinking of you types gifts for my girls.”

Helpful Report

Posted 6 months ago

Hi Beverley, Thanks so much for taking the time to leave us a review. We're delighted to hear that you love our gorgeous products and beautiful packaging. It's fantastic to know that our customer service team was able to sort out your hiccup quickly, ensuring you have the best experience possible. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“I bought myself a subscription to give myself a monthly boost - am not sure if it's as "treat"-y as I'd hoped to be honest. The contents are a bit twee, and if you don't like pumpkin-spiced nonsense, the October one is not for you. Is it worth it? The jury's still out.”

Helpful Report

Posted 6 months ago

Hi Rona, Thank you for taking the time to share your thoughts with us. We appreciate your honesty, and we’re sorry to hear that the treat box didn’t meet your expectations. We aim to create a delightful monthly surprise, so your feedback about the contents is invaluable as we strive to improve. If there’s anything specific you’d like to discuss or suggestions you have in mind, please reach out to us at hello@treatboxuk.com. We’d love the opportunity to enhance your experience in the future. Thank you so much - TreatBox 💗

Posted 6 months ago

“Each month, I look forward to receiving a beautifully wrapped and thoughtfully filled box of delights from Treatbox.....the contents are never predictable and always in keeping with the month/season/celebration of the time of year. A moment of personal bliss and treats to enjoy 🙂”

Helpful Report

Posted 6 months ago

Hi Joanne, Thanks so much for taking the time to leave us a review, we really appreciate it. We're absolutely delighted to hear that you look forward to your TreatBox each month. It brings us so much joy to know that our seasonal surprises bring a little moment of bliss into your life. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“Best Treat Box on the market ...such well thought luxury gifts that its a joy to recieve.. I even sent one to myself as they have this option too... fast delivery too...beautifully wrapped ....a joy to receive .”

TreatBox 5 star review on 9th November 2025

Helpful Report

Posted 6 months ago

Hello 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 6 months ago

“Monthly subscription treat box is great I buy my 16year old daughter one each month and she loves it . Definitely worth doing they all have cute 🥰 little gifts 🎁 in the monthly boxes. 😊”

Helpful Report

Posted 6 months ago

Hello 👋 Thank you so much for your wonderful review, Clare! We're absolutely thrilled to hear that your daughter loves her monthly TreatBox. 🥰 It means so much to us that you find value in our little gifts and that we can bring a smile to her face each month. Your support truly makes our day, and we can’t wait to keep surprising you both with more delightful treats! Thank you for making our day! - TreatBox 💗

Posted 6 months ago

“My friend loved everything in it!”

Helpful Report

Posted 6 months ago

Hi Nicola, Thank you so much for your wonderful review! We're absolutely delighted to hear that your friend loved everything in their TreatBox. It warms our hearts to know that our treats bring joy and happiness to your loved ones. We truly appreciate your support and for spreading the cheer of TreatBox! Thank you for making our day - TreatBox 💖

Posted 6 months ago

“Absolutely wonderful surprise box filled with great Halloween items. Such great quality and thoughtfully compiled to create a box that I would likely not have put together myself. Easy to order, great price and quick delivery with sustainable packaging, thank you Treatbox!”

Helpful Report

Posted 6 months ago

Hello, Thanks so much for taking the time to leave us a review, we really appreciate it. We're thrilled to hear that you loved the quality and thoughtfulness of the items we included. It’s wonderful to know we could surprise you with a selection you wouldn't have put together yourself! Your support and feedback truly brighten our day, and we’re so grateful for customers like you. We look forward to delighting you with more carefully curated boxes in the future! Thank you for making our day! - TreatBox 💗

Posted 6 months ago

TreatBox is rated 4.8 based on 5,595 reviews