TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.78

4.8 Rating 5,740 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,740 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 31st August 2026

621

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the Treatbox as a surprise for Christmas. It came quickly but unfortunately the mug was broken. I contacted Treatbox who arranged for a replacement - which arrived the next day! My daughter was really happy with what was in the box. Such good value for money. She really loved the mug and coaster. Will definitely order again, the customer service alone was 5 stars!!”

Helpful Report

Posted 9 months ago

Hi Sue, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the replacement mug arrived quickly and that your daughter loved the TreatBox. We’re especially glad the value and our service met your expectations. Thank you for making our day! TreatBox 💗

Posted 8 months ago

“Purchased as a surprise for a family member, they were thrilled and said it was a beautiful gift 💝”

Helpful Report

Posted 9 months ago

“I purchased two treat boxes for my daughters to celebrate the start of the Christmas holidays. A lovely gift and both girls loved the selection of goodies. The only thing that was a bit underwhelming was the hot chocolate sachet in comparison to the can of iced coffee. Lovely earrings, Christmas socks & coasters Love the gingerbread theme xx”

Helpful Report

Posted 9 months ago

Hi Laura, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the treat boxes were a lovely gift and that your daughters enjoyed the selection. We’re glad the gingerbread theme and the little extras brought a festive touch. We appreciate your note about the hot chocolate sachet and will pass that along to our team as we continually look to improve. Thank you for making our day! TreatBox 💗

Posted 8 months ago

“Ordered a Treat Box ‘Mini Special Friend’ item for a colleague/friend as an additional leaving gift. Delivered straight to the recipient - they absolutely loved it! Chose specific date for delivery which was perfectly delivered on time. Would definitely recommend. 🤩🌟”

Helpful Report

Posted 9 months ago

Hi there, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the TreatBox was delivered on time and that your colleague/friend loved it. We’re glad it made a great leaving gift. We can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day! TreatBox 💗

Posted 8 months ago

“Quality of the pj's was excellent, only gutting thing was the box was all bashed and sides damaged. It did put me off ordering a second pair.”

Helpful Report

Posted 9 months ago

Hi Karen, Thank you for sharing your feedback. We’re glad you’re happy with the quality of the pj’s, and we’re sorry the box arrived damaged. That’s not the experience we aim for. Thank you for making our day! TreatBox 💗

Posted 8 months ago

““Absolutely happy with my Treat Box purchase! Super fast service and personalised exactly how I wanted. I sent this to my best friend and it made her day ⭐️”

Helpful Report

Posted 9 months ago

“Brilliant service with quality goods. Swift delivery too. Very pleased”

Helpful Report

Posted 9 months ago

Hi Tricia, Thank you so much for your wonderful review. We’re thrilled you were happy with the service, quality goods, and swift delivery. We truly appreciate your support and can’t wait to serve you again. Thank you for making our day! TreatBox 💗

Posted 8 months ago

“Very nice. Loved it! Well packed”

Helpful Report

Posted 9 months ago

“Oh my goodness my box was adorable! I loved it so much. Delicately put together, I didn’t want to move my items because ot was so stunning to look at. Every females dream comfort and pamper items! Will definitely be ordering again in the future.. even if it is for myself 🥰”

Helpful Report

Posted 9 months ago

Hi Kerry, Thank you so much for sharing your wonderful feedback! We’re thrilled you found the TreatBox adorable and loved the pamper items. We can’t wait to welcome you back for your next TreatBox, especially if it’s for treating yourself again. Thank you for making our day! TreatBox 💗

Posted 8 months ago

“I love this company , however it is very expensive. The quality of the items are good. I don’t see how they can charge £4-5 for a very cute but tiny pack of candy floss. Seems crazy. Well packaged and will definitely buy again when they have a sale on.”

Helpful Report

Posted 9 months ago

Hi Miss, Thank you for sharing your feedback. We’re glad you love the company and the quality, we will keep in mind your feedback about pricing as we are always looking for ways to improve. If there’s anything else we can help with in the meantime, please email hello@treatboxuk.com. Thank you for making our day! TreatBox 💗

Posted 8 months ago

“Gutted to say that the box I ordered was damaged when it arrived, and there was an earring back missing.”

Helpful Report

Posted 9 months ago

Hi Sophie, We’re really sorry to hear your box arrived damaged and that an earring back was missing. This isn’t the experience we want for TreatBox, and we’d like to make it right. Please email hello@treatboxuk.com with your order number and, if possible, a quick photo of the box contents. We can arrange a replacement for the damaged item or offer a suitable remedy. Thank you for making our day! TreatBox 💗

Posted 8 months ago

“amazing concept of a business and loved the gift I bought! Customers service was excellent after I made a little mistake with my order! Thank you so much will definitely be using treat box again :)”

Helpful Report

Posted 9 months ago

Hi Eleni, Thank you so much for your lovely review! We're thrilled you love the TreatBox concept and that our team could help after your order hiccup. We’re grateful for your support and can’t wait to welcome you back for your next TreatBox. Thank you for making our day! TreatBox 💗

Posted 8 months ago

“Quick delivery, lovely packaging”

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Posted 9 months ago

“I love ordering from treatbox as the gifts are always presented beautifully and the products are great quality. I am always notified of when my deliveries are being sent and when to expect them depending o the time they were ordered.”

Helpful Report

Posted 9 months ago

Hi Cara, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear the gifts are presented beautifully, the quality is great, and that you’re kept informed about your deliveries. We can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day! TreatBox 💗

Posted 8 months ago

“Absolutely love TreatBox! I have ordered a few pairs of TreatBox PJs and I love them and they have been a hit with my sister in law too 🥰 I recently purchased the mystery Christmas bag (thankfully got one before they sold out!) and I cannot wait to see what is inside, always quality items and fast delivery, cannot recommend TreatBox enough, thank you!!”

Helpful Report

Posted 9 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love. Thank you for making our day! TreatBox 💗

Posted 8 months ago

“Only recently discovered Treatbox but I am so glad I did! I've ordered quite a few boxes for Christmas treats and the service is great. Everything arrived within a few days. Customer service is excellent, they reply promptly even when I was panicking something wasn't going to arrive on time (it did!). I will definitely be ordering more boxes. A well deserved 5 stars!”

Helpful Report

Posted 9 months ago

Hi Tracy, Thank you so much for sharing your wonderful feedback! We’re thrilled you discovered TreatBox and that the boxes arrived quickly with great service. We can’t wait to welcome you back for more boxes soon. Thank you for making our day - TreatBox 💗

Posted 8 months ago

“I ordered a made my own for a friend as she needed a little pick me up. The box arrived the next day and was absolutely well packed and my friend loved it!”

Helpful Report

Posted 9 months ago

Hi Severine, Thank you so much for sharing your wonderful feedback! We’re thrilled the Make-Your-Own TreatBox arrived promptly, was well packed, and that your friend loved it. We can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day - TreatBox💗

Posted 8 months ago

“It was lovely, just a little something for my daughter .”

Helpful Report

Posted 9 months ago

Hi Carol, Thank you so much for sharing your lovely feedback! We’re thrilled the TreatBox was a little something for your daughter and that you enjoyed it. Thank you for making our day! - TreatBox 💗

Posted 8 months ago

“Bought for my wife for our anniversary who really liked all the options. It was a super simple process online with loads of options to choose from. Only negative would be that the hair clip was broken when it arrived. Fortunately it ws just the bow that had come off so was able to glue it back. Some of the items were smaller than expected but given the cost, it is understandable.”

Helpful Report

Posted 9 months ago

Hi Jason, Thank you so much for taking the time to share your feedback. We’re glad to hear the online process was easy and that there were plenty of options to choose from. We’re sorry the hair clip arrived broken and that some items were smaller than expected. We appreciate your understanding and will take your comments on size and quality into account for future boxes. Thank you for making our day! - TreatBox 💗

Posted 8 months ago

“Lovely gift idea! My sister loved hers. Arrived very quickly too. I will definitely order in the future”

TreatBox 5 star review on 17th December 2025

Helpful Report

Posted 9 months ago

Hello 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 8 months ago

TreatBox is rated 4.8 based on 5,740 reviews