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TreatBox Reviews

4.8 Rating 5,740 Reviews
94 %
of reviewers recommend TreatBox
4.8
Based on 5,740 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email
Queries Resolved In
2 - 3 Hours
Read TreatBox Reviews

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Lovely early Christmas treatbox ordered for a friend. She was stunned by the surprise. Beautiful layered packaging, tissue wrapped and finished with a hand tied ribbon. Great way ro treat someone special!”
Helpful Report
Posted 10 months ago
Hi Michelle, Thank you so much for sharing your lovely words! We’re thrilled to hear the treatbox made such a special impression and that you loved the layered packaging and finishing touches. We can’t wait to welcome you back for another TreatBox soon. Kind regards, Team TreatBox
Posted 9 months ago
“Ordered 2 parcels, each with different items. All beautifully packaged and quality items. Quick dispatch. Big issues with Royal Mail for delivery of both parcels, which were going to separate addresses, but Molly was very helpful in tracking parcels down for me.”
Helpful Report
Posted 10 months ago
Hi there, Thank you so much for taking the time to leave a review. We’re thrilled you loved the packaging and quality, and that Molly could help track down your parcels. We will be sure to let her know! We’re glad we could assist despite the delivery hiccups. We can’t wait to welcome you back for your next TreatBox. Kind regards, Team TreatBox
Posted 9 months ago
“Perfect gift. Very easy to order and quick delivery. Highly recommend!”
TreatBox 5 star review on 21st November 2025
Helpful Report
Posted 10 months ago
Hi there, Thank you so much for taking the time to leave a review and sharing a photo! We’re thrilled you found TreatBox the perfect gift and that ordering and delivery were easy. We really appreciate the recommendation and can’t wait to welcome you back for your next TreatBox. Kind regards, Team TreatBox
Posted 9 months ago
“Outstanding customer service and gorgeous products I first ordered from you 2 years ago and I will definitely be ordering again in the next couple of weeks. Thank you x”
Helpful Report
Posted 10 months ago
Hi Toni, Thank you so much for your lovely review! We’re thrilled to hear you’ve been happy with our service and products, making you a return customer! We can’t wait to have you back for your next TreatBox in the coming weeks. Warm regards, Team TreatBox
Posted 9 months ago
“My friend absolutely loved her treat box and it helped lift her mood!”
Helpful Report
Posted 10 months ago
Hi there, Thank you so much for taking the time to leave a review. We’re thrilled to hear your friend loved her TreatBox and that it helped lift her mood. We can’t wait to welcome you back for your next TreatBox. Kind regards, Team TreatBox
Posted 9 months ago
“Ordered a beautiful pyjamas for my daughter who lives in Dubai. She's not coming home for Christmas this year and because we always do a traditional family pyjamas every Christmas I thought it would be a nice treat to send her a pyjamas to let her know ill miss her. From start the finish the order process was excellent and I cannot recommend treatbox highly enough. I certainly will be ordering from them again.”
TreatBox 5 star review on 20th November 2025
Helpful Report
Posted 10 months ago
Hi Noreen, Thank you so much for taking the time to leave a review. We’re thrilled that TreatBox could help you send a thoughtful gift across the world to your daughter in Dubai and that the process was smooth from start to finish, helping keep your Christmas tradition. We can’t wait to welcome you back for your next TreatBox. Kind regards, Team TreatBox
Posted 9 months ago
“It's really exciting to open the lovely box when it arrives. I have bought some for birthdays recently which has made it a lot easier to keep up with giving presents.”
Helpful Report
Posted 10 months ago
Hi there, Thank you so much for taking the time to leave a review. We’re delighted that TreatBox is helping you keep on top of gifting for birthdays. We can’t wait to welcome you back for your next TreatBox. Kind regards, Team TreatBox
Posted 9 months ago
“Sweets arrived in good time.”
Helpful Report
Posted 10 months ago
Hi Gail, Thank you so much for taking the time to leave a review. We’re delighted the sweets arrived in good time. We can’t wait to welcome you back for your next TreatBox. Kind regards, Team TreatBox
Posted 9 months ago
“Excellent service, prompt delivery and beautifully packaged”
Helpful Report
Posted 10 months ago
Hi Lorraine, Thank you so much for taking the time to leave a review and your. lovely video! We’re thrilled you’re happy with the service, prompt delivery, and beautiful packaging. We can’t wait to welcome you back for your next box. Kind regards, Team TreatBox
Posted 9 months ago
“I bought a pic your own box for My daughter for Christmas,it came in a lovely box,I had a peek inside and it was beautifully packaged. The personalized note is a lovely touch and makes it that bit more special. I will definitely be ordering again”
Helpful Report
Posted 10 months ago
Hi Claire, Thank you so much for taking the time to leave a review. We’re thrilled to hear the box looked lovely, the packaging was nice, and the personalised note added that special touch. We can’t wait to welcome you back for your next order. Warm regards, Team TreatBox
Posted 9 months ago
“I have order a few different boxes, for my daughter and friends. All the boxes are beautiful packed with care, my daughter has loved all the bits that are in her box. I did order her a exam box. She took the star in her pocket to all her exams. Im just hoping the Christmas boxes that I have order are just as beautiful. I would recommend treatbox to everyone”
Helpful Report
Posted 10 months ago
Hi Karen, Thanks so much for taking the time to leave a review. We’re thrilled to hear the boxes are beautiful and your daughter loved the items. We have every confidence that the Christmas boxes will be just as special. We really appreciate your recommendations to friends and family Thank you for making our day Kind regards, Team TreatBox
Posted 9 months ago
“Lovely thoughtful gifts and quick delivery”
Helpful Report
Posted 10 months ago
Hi Alex, Thanks so much for taking the time to leave a review. We’re really glad you found the gifts lovely and that the delivery was quick. It means a lot to us! Thank you for making our day 💗 Kind regards, Team TreatBox
Posted 9 months ago
“My treatbox order is actually a christmas present for my friend. However, I had a sneak peek and the items look lovely. Especially the wooly socks and Christmas bag.”
Helpful Report
Posted 10 months ago
Hi Suki, Thanks so much for taking the time to leave a review. We’re so happy to hear the items look lovely and that the woolly socks and Christmas bag caught your eye. It sounds like your friend is in for a wonderful treat this Christmas! Thank you for making our day - TreatBox 💗
Posted 10 months ago
“I had an offer for 50% for my birthday, meaning this box should have been over £30. To be honest I was so disappointed opening it. The products are no way worth £17 (what I payed), let alone £30. A face mask, bath melt, socks, a scrunchie. Honestly gutted when I opened it. The value of the box is terrible. Really wish I didn’t waste some of my birthday money on this.”
Helpful Report
Posted 10 months ago
“I have been subscribed to TreatBox for two years now and always look forward to my deliveries. I decided this year to buy custom boxes for my family member so they could also enjoy the treats! I ordered 6 boxes and they were all packaged beautifully with each of my messages handwritten! Very much looking forward to everyone opening them on the day!”
Helpful Report
Posted 10 months ago
Hi Olivia, Thanks so much for taking the time to leave us a review. We’re so happy to hear that TreatBox has been part of your life for two years and that your TreatBoxes were beautifully packaged and you liked our handwritten gift messages. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 10 months ago
“Very nice selection of gifts on website and easy to build your own box. Only thing that disappointed me was the box itself, as all gifts were lovely. It’s just plain cardboard and was slightly bashed when Royal Mail delivered it. It would be a nicer gift box if cardboard was glossy or an outer box was placed around for protection. I ended up transferring the gifts into a gift bag so it looked nicer.”
Helpful Report
Posted 10 months ago
Hi there, Thanks for taking the time to leave a review. We’re glad you loved the gift selection and easy box-building. We’re sorry the outer packaging arrived plain and a bit bashed, your feedback helps us improve protection for future deliveries. We’ll pass this on to the team. We do offer a 'send to me to handover in person' option if you are placing an order and you want the order to be delivered to you first, so that you can hand the gift over to the lucky recipient, we ship your amazing gift in extra packaging so that you can hand it over with no address labels or tape on it. Thank you for making our day - TreatBox 💗
Posted 10 months ago
“They look so lovely it's a gift for my daughter ❤️❤️❤️❤️”
Helpful Report
Posted 10 months ago
Hi Christine, Thanks so much for taking the time to leave us a review. We’re so happy to hear the TreatBox is perfect as a gift for your daughter. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 10 months ago
“The box arrived on time and was well packed. My daughter relly liked the was it had been packaged inside and very much enjiyed her selection of treats.”
Helpful Report
Posted 10 months ago
Hi Rachael, Thank you so much for your lovely review! We’re thrilled the box arrived on time, was well packed, and that your daughter enjoyed the packaging and her treats. Thank you for making our day! - TreatBox 💗
Posted 10 months ago
“Lovely little treat to myself a perfect way to brighten up dreary autumn days.”
Helpful Report
Posted 10 months ago
Hi Angie, Thank you so much for your lovely review! We’re thrilled the TreatBox brightened your autumn days and that you enjoyed treating yourself. Thank you for making our day! - TreatBox 💗
Posted 10 months ago
“Cute gifts!”
TreatBox 5 star review on 16th November 2025
Helpful Report
Posted 10 months ago
Hello 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗
Posted 10 months ago
TreatBox is rated 4.8 based on 5,740 reviews