TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.78

4.8 Rating 5,740 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,740 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 31st August 2026

621

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product beautifully gift wrapped quick turn around I definitely will keep on ordering Will be putting a couple more in soon ☺️”

Helpful Report

Posted 10 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“Absolutely love everything that came in the box. Everything is really good quality and I’ll be ordering again in the coming months 🥰”

TreatBox 5 star review on 5th December 2025

Helpful Report

Posted 10 months ago

Hello 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 9 months ago

“A fab company with a great selection of build your own and pre-made gift boxes! The website is easy to use and whenever I gift them to friends (or myself lol) they are always well received! Cute, aesthetic and full of self-care goodies (they’ve expanded their more masculine range in recent years too which is great!) Below is a lil box I ordered myself full of lots of cute lil treats x”

Helpful Report

Posted 10 months ago

Posted 9 months ago

“Absolutely gutted and totally disappointed. Ordered an item that said it would be dispatched on a certain date. It arrived to the reciever 3 days BEFORE it was meant to be dispatched. I chose this date because my friend wasn't home and would be when it was meant to be dispatched. I contacted the company as soon as I got the dispatch email to let them know about this. They said it happpens if the stock is in SO WHY DOES IT SAY A DISPATCH DATE???????? The package was scratched and the corners chewed open by the cats by the time my friend got home and found it. The biscuit was stale and inedible. I was only offered options of a refund or to resend the parcel if I returned the original one. This wasn't possible as the box was very torn up and the biscuit partially opened. WILL NEVER RECOMMEND OR REUSE AGAIN IN THE FUTURE! Jump on etsy, you'll get a much better customer service experience!”

Helpful Report

Posted 10 months ago

Hello, We’re really sorry to hear about this experience. This isn’t what we want for our customers, and we understand how frustrating it must be. Please email hello@treatboxuk.com with your order number and any photos of the damaged item so we can investigate and arrange the best resolution for you (refund or replacement). We’ll prioritise getting this sorted quickly. Thank you for letting us know, and we’re hopeful we can make this right. Thank you so much - TreatBox 💗

Posted 9 months ago

“I received the wrong pattern on my wife’s PJs but to be honest the ones you sent where first class and I know my wife will love them thank you”

Helpful Report

Posted 10 months ago

“My sweet friend loved her Birthday Surprise box. She was so happy, she wanted to know how she could a gift to a friend who was down and needed a pick me up. I was very happy to pass on the info... Beautiful product choices and always received enthusiastically!”

Helpful Report

Posted 10 months ago

Hi Shannon, Thank you so much for sharing your wonderful feedback! We’re thrilled the TreatBox was a hit and that your friend loved it enough to pass on the info. "Beautiful product choices and always received enthusiastically" we love hearing that! We can’t wait to welcome you back for the next TreatBox soon. Thank you for making our day - TreatBox 💖

Posted 9 months ago

“I sent a Treatbox as a birthday gift. The birthday girl loved it. I love that you can build your own and tailor the high quality gifts to the recipient and it is beautifully packaged and posted so promptly, not sure how you and your team do it!!”

Helpful Report

Posted 10 months ago

Hi Delene, Thank you so much for your wonderful feedback! We’re thrilled the TreatBox was a hit for the birthday gift and that you appreciated the high quality and prompt delivery. We can’t wait to tailor the next one for you. Thank you so much - TreatBox 💗

Posted 9 months ago

“Another wonderful gift delivered promptly and lovely quality”

Helpful Report

Posted 10 months ago

Hi Rachel, Thank you so much for sharing your lovely feedback! We’re thrilled the gift arrived promptly and that you’re happy with the quality. We can’t wait to welcome you back for your next TreatBox soon. Thank you for making our day - TreatBox 💗

Posted 9 months ago

“Lovely present! Nicely packed.”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for sharing your wonderful feedback! We’re delighted you loved the TreatBox and that it arrived nicely packed. We can’t wait to welcome you back for another TreatBox soon. Kind regards, Team TreatBox

Posted 9 months ago

“I purchased a Christmas Treat box and added extras to suit as a gift for a Gruend and they absolutely Loved it .. ! Highly Recommend this site 🙌”

Helpful Report

Posted 10 months ago

Hi Mandy, Thank you so much for sharing your wonderful feedback! We’re thrilled the Christmas Treat Box with extras was a hit and that your gift was loved. We can’t wait to welcome you back for another TreatBox soon. Kind regards, Team TreatBox

Posted 9 months ago

“Bought this TreatBox for my best friends birthday. She was so pleased with it; the products are wonderful and her bathroom smelt like a spa. Really lovely gift!”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for sharing your wonderful feedback! We’re thrilled your friend loved the TreatBox and that the products felt like a spa experience. What a lovely gift to hear about. We can’t wait to welcome you back for another TreatBox soon. Kind regards, Team TreatBox

Posted 9 months ago

“I ordered this for a friend. I was surprised how quickly it arrived, I placed the order on a Thursday night and by Saturday afternoon I had an email saying it had been delivered. I had it delivered directly and my friend messaged saying how much she loved it! She is vegan and said the biscuit was lovely too! So I would definitely order again from here, this was my first time using treatbox but it definitely won't be the last.”

Helpful Report

Posted 10 months ago

Hi Katie, Thank you so much for sharing your wonderful feedback! We’re thrilled the delivery was quick and that your friend loved the TreatBox, especially the vegan biscuit. We can’t wait to welcome you back for another TreatBox soon. Kind regards, Team TreatBox

Posted 9 months ago

“Disappointing - Order was unfortunately undelivered, the only option offered by customer service was to arrange another delivery at an additional cost. Still awaiting a customer service follow up and it is has been 4 working days since the issue was raised.”

Helpful Report

Posted 10 months ago

Hi there, We’re really sorry to hear your order wasn’t delivered. We want to look into this urgently and resolve it for you. Please reply with your order number, or email hello@treatboxuk.com so we can investigate and arrange the appropriate resolution. We’ll be in touch promptly. Kind regards, Team TreatBox

Posted 9 months ago

“Always beautiful - love treating my daughters with these, the products are such high quality and gorgeously presented.”

Helpful Report

Posted 10 months ago

Hi Katy-Ann, Thank you so much for sharing your wonderful feedback! We’re thrilled you and your daughters love TreatBox and that you’re happy with the quality and presentation. We can’t wait to welcome you back for another TreatBox soon. Kind regards, Team TreatBox

Posted 9 months ago

“Excellent! Quick delivery, excellent customer service and really impressed with the products!”

Helpful Report

Posted 10 months ago

Hi Amanda, Thank you so much for sharing your fantastic feedback! We’re thrilled that you enjoyed quick delivery, excellent customer service, and the products. We can’t wait to welcome you back for another TreatBox soon. Kind regards, Team TreatBox

Posted 9 months ago

“Bought for Xmas present”

Helpful Report

Posted 10 months ago

Hi Michael, Thank you so much for sharing your feedback! We’re thrilled TreatBox made a lovely Xmas present. We can’t wait to welcome you back for another TreatBox soon. Kind regards, Team TreatBox

Posted 9 months ago

“very great gift! thank you”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for sharing your lovely feedback! We’re thrilled you found TreatBox a great gift and that it meant a lot. We can’t wait to welcome you back for another TreatBox soon. Kind regards, Team TreatBox

Posted 9 months ago

“I ordered a TreatBox recently, and honestly, it felt like sending a little hug through the post. The way everything was packed made it feel so thoughtful and personal, almost like it was put together just for me. The items were genuinely lovely — not cheap fillers — and the presentation really made me smile. Delivery was quick too, which I appreciated because it was a last-minute gift. Overall, it felt warm, heartfelt, and worth every penny. I’ll definitely be using TreatBox again whenever I want to make someone feel special.”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for sharing your lovely feedback! We’re thrilled the TreatBox felt thoughtful and that the delivery was quick. It means a lot to us to know it made you smile. This is exactly the experience we hope for our customers We can’t wait to welcome you back for another TreatBox soon. Kind regards, Team TreatBox

Posted 9 months ago

“Was a treat for a friend she loved it and delivered on time -”

Helpful Report

Posted 10 months ago

Hi Jane, Thank you so much for sharing your feedback! We’re delighted to hear the TreatBox was a hit and that it arrived on time. It means a lot to us to know you and your friend loved it. We can’t wait to welcome you back for another TreatBox soon. Kind regards, Team TreatBox

Posted 9 months ago

“Perfect gift for a friend who has just suffered a loss. Can tailor the boxes to choose exactly what you want and make it really thoughtful. Beautiful things to choose from.”

Helpful Report

Posted 10 months ago

Hi Melissa, Thank you so much for sharing your lovely words! We’re thrilled to hear the TreatBox was a meaningful gift and that you could tailor it to be right for your friend. It’s wonderful to know there are beautiful options to choose from. We can’t wait to welcome you back for another TreatBox soon. Kind regards, Team TreatBox

Posted 9 months ago

TreatBox is rated 4.8 based on 5,740 reviews