TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,576 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,576 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 22nd March 2026

620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic birthday surprise for my sister. Picked my own gift items, great quality and arrived as expected. Thank you”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Superb quality and lovely packaging highly recommend thank you :)”

Helpful Report

Posted 2 years ago

Hi Charlotte 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Gorgeous treat to cheer up a friend!”

TreatBox 5 star review on 5th September 2023

Helpful Report

Posted 2 years ago

Hi Suxanne 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Sent a gift box to my friend for her birthday. It arrived in time for her birthday and she tells me that she loved the cookie treat and margarita. Said it came with plenty of confetti too! I was happy to be able to send something nice to my friend and loved that there were lots of options available.”

Helpful Report

Posted 2 years ago

Hey Orna 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Such a lovely company. Excellent communication from them. Beautifully packaged. My friend was delighted with her gift. Will definitely use again soon. Thank you Treatbox. You're all amazing x”

Helpful Report

Posted 2 years ago

Hi Beverley 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Sorry I cannot review. This was gift direct tomorrow friend. Have not heard if received.”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you for taking the time to leave us your review. We would love to help you with this! From our findings, the order was delivered as addressed two days after dispatching. If this is not the case, Please can you email us at hello@treatboxuk.com where we can certainly get this looked into. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“This was a lovely gift for my friend who husband passed away. She was delighted with it . It came on time and was packed well to avoid any breakages.”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Ordered a treatbox for a friend's 40th. It came in a nice box and was wrapped beautifully. Great to be able to choose your own gifts, and I added a mini bottle of prosecco for something extra. Arrived promptly despite being a bank holiday. Would definitely use again!”

Helpful Report

Posted 2 years ago

Hey Catrin 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“My friend loved it.”

Helpful Report

Posted 2 years ago

Hi Tanya 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“This is such an amazing idea, it was the perfect gift for my sister who needed cheering up. It made my day and hers… Amazon service aswell, I wanted to letter changing that I wrote and they were more than happy to do it. Will defiantly be ordering more ❤️”

Helpful Report

Posted 2 years ago

Hi Amber 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“lovely box, nicely packaged and arrived on time. The socks are great quality.”

Helpful Report

Posted 2 years ago

Hi Joan 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Perfect for distance friendships and self-love”

Helpful Report

Posted 2 years ago

Hey Belen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Amazing service and easy to use online ordering.. great prices for quality goods. My friend loved her box.”

Helpful Report

Posted 2 years ago

Hi kelly 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I recently ordered a Treatbox for a friend's birthday to be delivered. She loved it! Thoughtfully packaged and with a handwritten note (your own words) inside. Placing an order is very easy and the delivery was in good time. Treatbox and Royal Mail keep you informed at every step. Would highly recommend.”

TreatBox 5 star review on 3rd September 2023

Helpful Report

Posted 2 years ago

Hi Samantha 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“What a great idea, everyone needs to receive a little box of treats. Just a little reminder to my friend who was struggling to let her know how great shes doing & sent with lots of love. Lots of lovely little gifts to choose from, & the process & delivery was great. Ordered Saturday & delivered Monday, 👌”

Helpful Report

Posted 2 years ago

“A horrible experience from beginning to end. Will never order again. Unwilling to help me when I tried to explain why I was unhappy when I over paid for fast delivery only for it to arrive over a week later. Already warning others so they don’t go through the same as me.”

Helpful Report

Posted 2 years ago

Hi Kat, Thank you for taking the time to share your feedback regarding your recent order. We sincerely apologise for any frustration or disappointment you experienced during this process. Our goal is to ensure every customer has a seamless and enjoyable experience with us. While we understand your concerns, we would like to address some points you've raised. We have thoroughly reviewed the order details and our internal records, and it's important to note that your order was processed and dispatched in a timely manner, in accordance with our usual practices. We strive to maintain the highest standards of service, from the moment an order is placed to its safe arrival at your doorstep. We also understand that sometimes important information can be overlooked, and for that, we apologise. We make it a point to provide crucial details about our processing times and potential delays due to bank holidays on multiple sections of our website, including the order confirmation page and our FAQ section. We believe in transparency and want our customers to make informed decisions. In this particular case, the slight delay in your order's delivery was indeed due to a bank holiday, and we appreciate your understanding of this matter. Thank you for choosing us, and we wish you a wonderful day ahead. - TreatBox 💗

Posted 2 years ago

“This is such a simple and easy way to send greetings and gifts to my family in the UK, as I live in Canada. My order reached my beautiful cousin in time for her birthday and she was delighted by the gift and the surprise!”

Helpful Report

Posted 2 years ago

Hi Lesley 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Package arrived at its destination badly damaged. Contents were ruined. Still waiting for a resolution”

Helpful Report

Posted 2 years ago

Hi Anna, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. We really want to help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 2 years ago

“I sent my friend a box to cheer her up after an operation - she loved it - so much better than flowers. Thank you so much”

Helpful Report

Posted 2 years ago

Hi Lizzie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Very pleased with the treat box I ordered”

TreatBox 5 star review on 1st September 2023

Helpful Report

Posted 2 years ago

TreatBox is rated 4.8 based on 5,576 reviews