TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.78

4.8 Rating 5,765 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 13th October 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a treat box to be delivered to my daughter at university. She was so pleased with it! It arrived very quickly too. I would highly recommend!”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“This was my third time using TreatBox and each time the service has been great and the people receiving the boxes have been over the moon. The personalised cards which are easy to upload with your own photos are the best - so great for friends and fam who you are not able to be with physically during their time of need or special occasion. I'm hooked on TreatBox!”

Helpful Report

Posted 1 year ago

Hello Molly 👋 Thank you so much for your lovely review! We're so happy to hear you've chosen TreatBox multiple times and that each experience has been a positive one. It means the world to us that the personalised photo cards have helped you feel closer to loved ones during meaningful moments. We're so grateful for your continued support, and we're delighted to have you as part Thank you for choosing TreatBox 💗

Posted 1 year ago

“Issue with delivery so was charged to redeliver or receive a 75% refund.”

Helpful Report

Posted 1 year ago

Hello Shelley Thank you for your review and for sharing your experience. We're very sorry for the inconvenience caused with the delivery. After looking into this, the issue arose due to key information missing from the shipping address, which unfortunately meant the courier was unable to identify the correct location for delivery. As outlined in our terms and conditions, in cases like this where a parcel is returned to us due to an incomplete address, a 25% restocking fee applies if a refund is requested. However, we're pleased to confirm that a reshipment of your order has already been arranged so your gift can still be enjoyed. We truly appreciate your understanding and support. Please don’t hesitate to reach out if there’s anything further we can help with Thank you so much - TreatBox 💗

Posted 1 year ago

“I ordered a TreatBox as a little pick-me-up for my daughter before her GCSEs, and it was absolutely lovely. The website was really easy to use and the communication was great throughout – I knew exactly when it was on its way. When it arrived, the packaging was beautiful – so much care and attention to detail had clearly gone into it. It really did feel like a special treat. My daughter loved it and it definitely brought a smile to her face during a stressful time. Thank you!”

Helpful Report

Posted 1 year ago

Hello Phoebe 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Sent to my 16 years old as a GCSE treat (she’s working very hard!). She liked it and I would definitely get another sometime - if you worked out the price of what you choose etc it’s probably well marked up but presented well so worth it.”

Helpful Report

Posted 1 year ago

Hello Sarah 👋 Thank you so much for your thoughtful review! We're really pleased to hear your daughter enjoyed her GCSE treat, she deserves it with all her hard work! We truly appreciate your feedback and are so glad the presentation made it feel extra special. Wishing her all the best with her exams, and we’d love to treat you both again in the future! Thank you for choosing TreatBox 💗

Posted 1 year ago

“The box arrived very quickly and the contents were packed beautifully. I love that there is a box for any occasion. I'm going to treat all my family”

Helpful Report

Posted 1 year ago

Hello Tracy 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Thought I’d treat my daughter before her a levels! She loved every single thing and the packaging was beautiful. Came really quickly too. Will definitely be using again ❤️ 🙏”

Helpful Report

Posted 1 year ago

Hello Anna 👋 Thank you so much for your kind review! We're so glad your daughter loved her TreatBox, sending her lots of luck for her A Levels! We're thrilled the box arrived quickly and beautifully packaged. We can’t wait to treat you again soon! Thank you for choosing TreatBox 💗

Posted 1 year ago

“Absolutely beautiful boxes, so good for the price honestly the cheapest place I know that does such beautiful boxes. I was unsure at first because of the price wondering if it will be as good as the photos but wow it’s even better. And the recipients have been very grateful and loved them will always use now. Thank you very much for all the beautiful effort you put into the boxes.”

Helpful Report

Posted 1 year ago

Hello Chelsea 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Fab company with speedy service and delivery. I’ve used twice now and both boxes were beautifully presented.”

Helpful Report

Posted 1 year ago

Hello Chloe 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Gorgeous presentation and prompt delivery. My girls loved these! Thank you x”

Helpful Report

Posted 1 year ago

Hello Nancy Thank you so much for your lovely feedback! We're so happy to hear your girls loved their TreatBoxes and that everything arrived beautifully and on time. We really appreciate your support – thank you again! Thank you for choosing TreatBox 💗

Posted 1 year ago

“Great idea to send to a loved one. Chose the good luck for exams box and my hard to please daughter was delighted.”

Helpful Report

Posted 1 year ago

Hello Helen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My daughter was thrilled - she loved the products which has helped her through revision for GCSE’s which are now underway - Thank you”

Helpful Report

Posted 1 year ago

Hello Tracy 👋 Thank you so much for your kind review! We're so happy to hear your daughter loved her TreatBox and that it brought her a little boost during revision time. Wishing her all the very best with her GCSEs, you've got this! Thank you for choosing TreatBox 💗

Posted 1 year ago

“I do think TreatBox is the best of the letterbox gift companies for a few reasons. I’ve sent quite a few and recipients always loved - the set price per box is a much better idea than how most other companies do it. With TreatBox you pick how many items you want and that’s the price regardless what items you pick. - lots of lovely items to choose from - money off future boxes when you’ve earned points towards them I wish this company the best and I will keep buying from them”

Helpful Report

Posted 1 year ago

Hello Stacey 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Lovely choice of gifts and arrived quickly. Packaging was very nice and overall a great experience! Would order again. Thank you TreatBox, my daughter was so happy with her box! X”

Helpful Report

Posted 1 year ago

Hello Gemma 👋 Thank you so much for your lovely review! We're delighted to hear your daughter was so happy with her TreatBox and that you had a great experience from start to finish. It means the world to us, we can’t wait to treat you again soon! Thank you for choosing TreatBox 💗

Posted 1 year ago

“My daughter was delighted with her TreatBox which was beautifully packaged. It gave her the boost she needed to revise for her final exams at university. She tried the coffee straight away and loved it, she described the socks as lovely and soft and was looking forward to trying her other treats.”

Helpful Report

Posted 1 year ago

Hello Jess 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Second time ordering, the box was perfect and presented amazing ✨ thank you!”

Helpful Report

Posted 1 year ago

Hello Hannah 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Brilliant service and options. Great concept for a birthday treat and good quality items. Birthday girls is loving it and good value for money. Love the option to add cocktails to it as well! Def recommend and would buy again.”

Helpful Report

Posted 1 year ago

Hello Nathalie 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“I bought one for my daughter as she has asked busy week with a GCSE retake and a show she is in. She loved it. I chose the items carefully to suit her.”

Helpful Report

Posted 1 year ago

Hello Rachel 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My friend loved her gift, it came as expected and in good time and in great condition!”

Helpful Report

Posted 1 year ago

“great idea for a gift as you provide a range of prices and products!”

Helpful Report

Posted 1 year ago

Hello Marina 👋 Thank you so much for your kind words! We're so glad you love the range of options and prices, making gifting easy and thoughtful is what we’re all about. We really appreciate your support and hope to treat you again soon! Thank you for choosing TreatBox 💗

Posted 1 year ago

TreatBox is rated 4.8 based on 5,765 reviews