TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,576 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,576 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 22nd March 2026

620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have sent two boxes now, and they have been well received. There’s a good variety of contents and they are posted quickly.”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Plenty of choice and good gifts. Easy to order. Good delivery.”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Fantastic! Service was good and delivery was quick. It was a gift and the person loved it. Since it was a gift I cannot review the quality of the products.”

Helpful Report

Posted 2 years ago

Hi Ana 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Loved my personal decoration .Well packed .Good service”

Helpful Report

Posted 2 years ago

Hi Dorothy 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Bought a little treatbox to cheer my best friend up, worked a treat! Such a great service, thanku treatbox I will be back!”

Helpful Report

Posted 2 years ago

Hi Kirsty 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Lovely gift box. The crystals were a lot smaller than the photos online which was a shame.”

TreatBox 4 star review on 18th October 2023

Helpful Report

Posted 2 years ago

Hello Helen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! We are sorry for any confusion caused regarding the size of one of our items. We do have all the items measurements on each product listing for guidance 😊 It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I am really happy with the boxes, I just thought they would be slightly bigger considering we payed quite a lot for them, but that was probably just me not really doing my research.”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“This was for my daughter who is going through a rough time. It helped to cheer her up”

Helpful Report

Posted 2 years ago

Hi Alexandra 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Thank you TreatBox, brilliant products, easy to use the website and order and i'll defintitely be ordering some more. The Perfect Gift!”

Helpful Report

Posted 2 years ago

Hi Lee 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Prompt delivery was receive and loved by my granddaughter ❤️”

Helpful Report

Posted 2 years ago

Hi Gillian 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I got the 10 piece box for my long time friend and I was blown away by how beautiful it was. Really well packaged and worth the purchase. What a great idea ladies, I will definitely be buying again for future gifts. Can't recommend this enough for birthdays or just a special thinking of you gift. I wish the team at treatbox the best in their future. Xx”

Helpful Report

Posted 2 years ago

Hello Eireann 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Easy ordering and efficient delivery in accordance with what I expected. Would use again.”

Helpful Report

Posted 2 years ago

“Amazing!! lovely presentation, gifts are amazing and seasonal.”

Helpful Report

Posted 2 years ago

Hi Laura 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Lovely product and super fast delivery in lovely packaging . Thank you 😊”

Helpful Report

Posted 2 years ago

Hey! 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Really disappointed. Purposely chose this as something different for my friend who’s going through a tough time. I thought it hadn’t been delivered , took a week of the team saying they thought it was lost to then say it was delivered. I spoke to my friend and realised I had accidentally put my friend’s previous address down, she went to the property and the lady clearly stated it wasn’t delivered. The picture was not the correct door. When I asked the team to support with this they said as I’d put the wrong address there was nothing they can do. I have since tried to go through Royal Mail myself but as it was from the company they will not do anything. I fully appreciate I made a mistake but it doesn’t take away there was a problem with delivery. Now I’m £25 down and my friend didn’t get anything. My advice- stick to flowers!”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met. As mentioned in our email communications, sadly the shipping address provided was an incorrect shipping address which resulted in the order being posted as addressed, which was sadly not the address you needed it to go to. I can confirm that your order was fulfilled sufficiently and correctly on our end and dispatched and delivered to the address provided by yourself on the order. Please see our T&Cs for further information regarding placing your order and providing the correct delivery details. We cannot be held responsible for any incorrect information provided. We completely understand your frustration and offered multiple resolutions which we are still happy to provide. We recommend to avoid any similar issues, please double-check the accuracy of the address you provide during the order process. We're here to assist you at every step and ensure a smooth shopping experience. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 2 years ago

“It's such a nice thing to be able to send somebody a small treat to remind them that we're thinking of them. Such a lovely idea, and the treats are super”

Helpful Report

Posted 2 years ago

Hey! 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“My friend absolutely loved the gift I sent her. Thank you x”

Helpful Report

Posted 2 years ago

Hi Jill 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I bought a treatbox for my daughter and it made her day I loved the personal hand written note that was put in the box, beautiful gifts, beautiful company”

Helpful Report

Posted 2 years ago

Hi Heidi 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Very easy to use, my friend was delighted with her treatbox!”

Helpful Report

Posted 2 years ago

Hi Nicola 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Wonderful! Very friendly, personal service. Beautiful products, beautifully presented. Thank you”

Helpful Report

Posted 2 years ago

Hi Nina 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

TreatBox is rated 4.8 based on 5,576 reviews