TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,448 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 31st January 2026

608

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been subscribed to TreatBox for two years now and always look forward to my deliveries. I decided this year to buy custom boxes for my family member so they could also enjoy the treats! I ordered 6 boxes and they were all packaged beautifully with each of my messages handwritten! Very much looking forward to everyone opening them on the day!”

Helpful Report

Posted 2 months ago

Hi Olivia, Thanks so much for taking the time to leave us a review. We’re so happy to hear that TreatBox has been part of your life for two years and that your TreatBoxes were beautifully packaged and you liked our handwritten gift messages. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Very nice selection of gifts on website and easy to build your own box. Only thing that disappointed me was the box itself, as all gifts were lovely. It’s just plain cardboard and was slightly bashed when Royal Mail delivered it. It would be a nicer gift box if cardboard was glossy or an outer box was placed around for protection. I ended up transferring the gifts into a gift bag so it looked nicer.”

Helpful Report

Posted 2 months ago

Hi there, Thanks for taking the time to leave a review. We’re glad you loved the gift selection and easy box-building. We’re sorry the outer packaging arrived plain and a bit bashed, your feedback helps us improve protection for future deliveries. We’ll pass this on to the team. We do offer a 'send to me to handover in person' option if you are placing an order and you want the order to be delivered to you first, so that you can hand the gift over to the lucky recipient, we ship your amazing gift in extra packaging so that you can hand it over with no address labels or tape on it. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“They look so lovely it's a gift for my daughter ❤️❤️❤️❤️”

Helpful Report

Posted 2 months ago

Hi Christine, Thanks so much for taking the time to leave us a review. We’re so happy to hear the TreatBox is perfect as a gift for your daughter. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“The box arrived on time and was well packed. My daughter relly liked the was it had been packaged inside and very much enjiyed her selection of treats.”

Helpful Report

Posted 2 months ago

Hi Rachael, Thank you so much for your lovely review! We’re thrilled the box arrived on time, was well packed, and that your daughter enjoyed the packaging and her treats. Thank you for making our day! - TreatBox 💗

Posted 2 months ago

“Lovely little treat to myself a perfect way to brighten up dreary autumn days.”

Helpful Report

Posted 2 months ago

Hi Angie, Thank you so much for your lovely review! We’re thrilled the TreatBox brightened your autumn days and that you enjoyed treating yourself. Thank you for making our day! - TreatBox 💗

Posted 2 months ago

“Cute gifts!”

TreatBox 5 star review on 16th November 2025

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 months ago

“Firstly Treatbox items were fabulous and lots of seasonal options too. Secondly customer service was incredible- some issues I experienced with posting (nothing to do with TreatBox) but all looked into and a new box sent out with email correspondence. Recipient was thrilled- will use again!”

Helpful Report

Posted 2 months ago

Hello, Thank you so much for your wonderful review! We’re thrilled you enjoyed the fabulous items, seasonal options, and that our customer service team could help you quickly and efficently. We can’t wait to box up more treats for you in the future. Thank you for making our day! TreatBox 💗

Posted 2 months ago

“Lovely gifts beautifully packed Would recommend and buy again . Pjs great quality as well”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love. Thank you for making our day! TreatBox 💗

Posted 2 months ago

“Treatbox is my go to when ever I want to send something nice for any occasion. My lastest box was sent to my Son at Uni as a little treat for him and his flatmates for when they have a night in. I love that its different, and so many choices. Thank you again for making a treat special. X”

Helpful Report

Posted 2 months ago

Hi Teresa, Thank you so much for your lovely review! We’re thrilled TreatBox is your go-to for any occasion, and that your latest box for your son at uni was a hit. We’re glad you love the variety and that it helps make moments extra special. Thank you for making our day! TreatBox 💗

Posted 2 months ago

“very beautiful! you could tell it was put in with love and care ❣️ if only the cookie didnt break😵‍💫 other than that just like in the pictures very nice”

TreatBox 5 star review on 13th November 2025

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely review! We’re thrilled the TreatBox felt made with love. We’re sorry the cookie broke, if you pop an email over to hello@treatboxuk.com we will be happy to look into this for you. Your feedback helps us keep things beautiful. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“The monthly treat box Is exactly what it’s Named.. A treat😍 so cute and well Curated. The staff at treat box are very efficient and helpful. When I had a missing item they shipped it out the next day couldn’t ask for a better service than that.”

Helpful Report

Posted 2 months ago

Hello, Thank you so much for your kind words! We’re thrilled you love the TreatBox and glad we could sort the missing item quickly for you. Your support means a lot to us. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Super cute packaging and products. The perfect present for when you are struggling to think of what to get someone as you can just put bits and bobs in. Loved how quickly it came. Dates on the food (mine at least) lasted months which was perfect for ordering a little earlier than normal. Make sure to read the descriptions of the products, I was silly and thought you got more than one gingerbread man but no! But he is pretty big so still a happy customer and it’s vegan! Perfect for the mother-in-law. Definitely ordering again this Christmas season. And forever more!”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“I have used Treatbox a few times to send gifts to friends and family and they have all said they love them.”

Helpful Report

Posted 2 months ago

Hi Celine Thank you so much for taking the time to share your lovely review. We’re so happy to hear to hear that TreatBox gifts have been well received by your friends and family. Your kind words mean the world to us and we’re grateful for your support. Thank you for making our day - TreatBox 💖

Posted 2 months ago

“It’s my favourite online shop! TreatBox range of products are of very good quality and always bring me joy to buy. Lovely packaging too, prepared with care, make wonderful presents for friends and family. Also, lovely people and great customer service, always super helpful. Such a great business idea, delivered in the best way. I am always happy to shop from TreatBox and support this business. 🧡🙌”

Helpful Report

Posted 2 months ago

Hi Smaragda, Thank you so much for your wonderful review! We’re thrilled to be your favourite online shop and that you love our products, packaging, and the care we put into every order. Your kind words mean the world to us and we’re grateful for your support. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“Excellent customer service! So great to actually speak to a human without being put on hold for ages or going through a chat bot! I made an error in the address I wanted to send to and it was quickly and easily resolved. Recipient was delighted with her gift. Thanks so much treatbox.”

Helpful Report

Posted 2 months ago

Hello, Thank you so much for taking the time to share your lovely review! We’re thrilled to hear you had a great experience and that the issue with the address was resolved quickly. Delighted the recipient loved the gift too. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“I love my little treats each mouth, being a working mum of two I look forward to my treats all to my self a reward for myself.”

Helpful Report

Posted 2 months ago

Hello 👋 Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“I bought the treat box with a discount of 50% off.. I would of been disappointed if I'd of paid £35 for the box. The items were lovely and good quality just felt I'd not got full benefit with it been discounted. It was a surprise birthday box.”

Helpful Report

Posted 2 months ago

Hello, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - TreatBox 💗

Posted 2 months ago

“A great gift idea, so easy to do and lovely products”

Helpful Report

Posted 2 months ago

“Really pleased with quality of items”

Helpful Report

Posted 2 months ago

Hi Jeannette, Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you are pleased with the quality of the items in your TreatBox. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 2 months ago

“I have recently bought the shells and berries PJs for my daughter and granddaughter for Christmas. Lovely fabric and colourful. Well presented in a box. Quick delivery.”

Helpful Report

Posted 2 months ago

TreatBox is rated 4.8 based on 5,448 reviews