Trade Van Accessories Reviews

Name: Trade Van Accessories
Address: Unit 2 Fulwood View, Brookside Way, Huthwaite, Nottinghamshire
Rating: 4.42

4.4 Rating 754 Reviews

84 %

of reviewers recommend Trade Van Accessories

Company Reviews

Metrics

4.4

Based on 754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“The courier failed to deliver twice, I then cancelled the order due to needing the item urgently”

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Posted 2 years ago

“Ordered and collected side steps for my Kia Sportage, staff were helpful and had my items waiting for me to collect on the day. Steps fitted with no problems! would recommend Trade Van Accessories again.”

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Posted 2 years ago

Thank you so much for your positive feedback, David! We are glad to hear that you were very satisfied with the products and services that we provided. We look forward to being your go-to for all your van accessories needs. Kind regards TVA

Posted 2 years ago

“Arrived on time unfortuatly when opebed the box it looked as if it had just beenthrown together abd the nuts and bolts for the boards to be joined together were missing so had to purchase from wickes now on car and looks great”

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Posted 2 years ago

“Excellent info provided prior to order and then items arrived within 2 days after placing order . Definitely use again.”

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Posted 2 years ago

Thank you for your great review, Graham! We appreciate your business and look forward to seeing you again!

Posted 2 years ago

“Fantastic service from Matt Sevens helping me sort out a return.”

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Posted 2 years ago

Thank you, Andrew, for the 5 star rating! We're thrilled to hear you had a great experience with our customer service representative, Matt Sevens. We're glad he was able to help you out with a return. Thank you for your support!

Posted 2 years ago

“Good product and prompt delivery. Only thing that let the whole experience down were the fitting instructions.”

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Posted 2 years ago

Thank you so much Paul for giving us a 5-star rating! We greatly appreciate it, and we're delighted you liked our product and prompt delivery.

Posted 2 years ago

“Really good service and happy with the product”

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Posted 2 years ago

Thank you so much, Fergus, for your kind words and fantastic 5 star rating. We are delighted to hear that you were pleased with our service and content with the product.

Posted 2 years ago

“Fantastic service and top products Lovely”

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Posted 2 years ago

Thank you, Nik, for your 5-star rating of Trade Van Accessories! It's wonderful to hear that you had such a great experience with our service and top-quality products.

Posted 2 years ago

“Very good service all round, product is spot on, well done”

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Posted 2 years ago

Thank you so much, David! It's truly wonderful that you gave us such an amazing 5 star rating. We are especially pleased to hear that your experience with Trade Van Accessories was very good, and that you found the product spot on. We really appreciate your kind words!

Posted 2 years ago

“Its Monday and still has not received my order”

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Posted 2 years ago

Dear Mr Goulding, Thank you for taking the time to leave a review We understand how frustrating it is not to receive an order. Our orders are sent on a 1-2 business day service. Orders made after 1pm on Friday are not guaranteed to be dispatched until Monday. The couriers do not tend to deliver items unless there is someone home to accept the goods due to the value of the order. SO this could be the reason behind the delay. But to ensure that we make things right for you, could you please contact our customer service team. We would like to investigate the issue thoroughly and take appropriate action to rectify it. Please either call our sales team or email us. Your satisfaction is our top priority. Kind regards, Trade Van Accessories

Posted 1 year ago

“Still waiting for the missing part of my order that I was charged for. *update* took 2 weeks to resolve the issue of the missing part of the order”

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Posted 2 years ago

“Very happy with the item looks good on the car. But I did not have the cleaning wipes in the box”

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Posted 2 years ago

Thank you for the 5 star rating, Pete! Thank you for your feedback!

Posted 2 years ago

“Top Quality Installation, Great communication and very pleasant to deal with. Would highly recommend and will use again on our next van.”

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Posted 2 years ago

Thank you so much, Matt, for the amazing 5 star rating! We are so glad to hear that you would recommend us and that you plan to use us for your next van - thank you for being a loyal customer!

Posted 2 years ago

“All was good except no tracking on delivery”

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Posted 2 years ago

“Product kind of fits my vehicle with some adjustments. Paid for 1-2 day delivery. It took 5 business days.”

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Posted 2 years ago

“Cheap and flimsy all round and a bad fit.”

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Posted 2 years ago

“The dash kit I think isn’t finished very well and doesn’t fit around the heater controls air vents and radio bit dissapointed”

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Posted 2 years ago

“Quick and efficient delivery. Excellent product with video fitting instructions.”

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Posted 2 years ago

Thank you so much, Ralph, for your 5-star rating! We're so glad that you were pleased with the quick delivery, excellent product and video fitting instructions. We truly appreciate your business.

Posted 2 years ago

“The product received was very good quality. Thank you.”

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Posted 2 years ago

Thank you so much, Catherine, for the 5-star rating of Trade Van Accessories! We appreciate you taking the time to rate us and give us your positive feedback. We're so glad you enjoyed the product you received, and we look forward to serving you again in the future. Thank you!

Posted 2 years ago

“Did not say anywhere on advert that the item I bought was for a pair so ordered 2 & got 2pr”

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Posted 2 years ago

Hello Chris, Many thanks for your order. In the info on the listing it does say - The price includes 2 surrounds. We are sorry to hear you missed this, but if you ordered one too many, you are welcome to send the other item back for a product refund. Please contact the sales team if you need further assistance. Kind regards TVA

Posted 2 years ago

Trade Van Accessories is rated 4.4 based on 754 reviews