Name: Trade Van Accessories
Address: Unit 2 Fulwood View, Brookside Way, Huthwaite, Nottinghamshire
Rating: 4.44

“Pleased with the purchase of the running boards. Although getting them fitted wasn't an easy job at the place I had them fitted. But they managed to get them on, and they look great. Very sturdy.”

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Posted 6 days ago

Hi Amanda, Thank you for your fantastic 4-star review! We're glad to hear that you're pleased with the running boards and that they look great on your vehicle. We understand that fitting can sometimes be a challenge, but we're glad to know the team managed to get everything sorted. If you need any assistance in the future, feel free to reach out! Best wishes, Team Trade Van Accessories

Posted 3 days ago

“very good delivery time, the product was great, and it was very easy to fit”

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Posted 2 weeks ago

Hi Rick, Thank you for your great 4-star review! We're thrilled to hear that you found our delivery time impressive and that the product was easy to fit. Your feedback is important to us! If you need any further assistance or have questions in the future, feel free to reach out. We truly appreciate your support and look forward to serving you again! Best wishes, Team Trade Van Accessories

Posted 1 week ago

“Item arrived in good time and was well packaged.”

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Posted 2 weeks ago

Hi Maya, Thank you for your wonderful 4-star review! We're glad to hear that your item arrived promptly and was well packaged. Your feedback means a lot to us! If you have any questions or need assistance in the future, feel free to get in touch. We appreciate your support and look forward to serving you again! Warm regards, Team Trade Van Accessories

Posted 1 week ago

“bit of a pain to work out where the brackets fitted as photos on the instructions were vague but with patience we got there. left side fromt bracket was very tight so fit because of my adblue tank mount but when we finished mounting everything i was very pleased as they look like they’re always been on the van. look forward to ordering from you in the future”

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Posted 3 weeks ago

Hi Kevin, Thank you for your thoughtful 4-star review! We understand that the installation process can sometimes be tricky, and we appreciate your patience in figuring it out. It's great to hear that the finished product looks like it has always belonged on your van! Should you need any further guidance or have any questions in the future, don’t hesitate to reach out. We’re grateful for your support and look forward to your next order! Warm regards, Team Trade Van Accessories

Posted 1 week ago

“Running boards very good just a bit of adjustment required on brackets. Instructions poor and photos not clear.”

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Posted 4 weeks ago

Hi David, Thank you for your 4-star review! We're glad to hear that you're happy with the running boards. We appreciate your feedback on the bracket adjustments and the clarity of the instructions. Your comments will help us improve the experience for all our customers. If you need any further assistance or guidance while fitting, please feel free to reach out. We're always here to help! Best regards, Trade Van Accessories

Posted 3 weeks ago

“They seem quite helpful on the phone and delivered the item really quick. I read some reviews that say they are very easy to assemble but I found the whole process a real fiddle. The advice is to add a little silicone sealant to the threads but I feel this needs more than a little as the captive nut that you are securing the screws into to hold the roofer rack is not sealed in anyway as far as what comes in the kit! The plastic channel spacer seems really bad and not what I expected for a roof rack interfacing component. I thought this looked the best product out there but it is not a patch on OE equipment I have had from VW. Is this just a cheap Turkish copy of the original? I fitted it two weeks ago and it has rained but if it leaks then I will be quite upset! The duty is currently out on this VW T6 roof rack n crossbars.”

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Posted 1 month ago

Hi Chris, Thank you for sharing your thoughts with us! We're glad to hear that you found our team helpful on the phone and that your delivery was prompt. We appreciate your feedback regarding the assembly process and the sealing recommendations. It's always our goal to provide detailed and useful advice to ensure a smooth experience. We understand your concerns about the materials and how they compare to original equipment. Your insights are invaluable and help us to continually improve our offerings. If you do encounter any issues with leaks or have further questions, please reach out to us directly—we're here to help! Thank you for your support and we hope to assist you again soon! Best regards, Trade Van Accessories

Posted 1 month ago

“Prompt and officiant, thank you.”

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Posted 1 month ago

Hi Carl, Thank you for your 4-star review! We're delighted to hear that you found our service prompt and efficient. Your feedback is important to us, and we're constantly working to improve our customer experience. Should you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support and hope to serve you again soon! Best regards, Trade Van Accessories

Posted 1 month ago

“Good quality products but awful instructions.”

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Posted 1 month ago

Hi Peter, Thank you for your great 4-star review! We're thrilled to hear that you found our products to be of good quality. We also appreciate your feedback regarding the instructions, and we'll certainly look into making them clearer for a better experience. If there's anything we can assist you with or if you have further suggestions, please feel free to reach out. Your insights are invaluable to us, and we look forward to serving you again in the future! Best regards, Trade Van Accessories

Posted 1 month ago

“Running boards for my sportage look great! Fitting was very easy though instruction could have been a bit clearer. The price was very good however when delivered the boards were not the correct boards and were too long. New boards were delivered within a couple of days but did somewhat overshadow the experience”

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Posted 1 month ago

Hi Ian, Thank you for your thoughtful 4-star review! We're glad to hear that the running boards look great and that the fitting was easy for you. We appreciate your feedback regarding the clarity of the instructions, and we’ll certainly take that into consideration for future improvements. We apologize for the mix-up with the initial delivery and are pleased that we were able to resolve it quickly. Your experience is important to us, and we aim to ensure our customers are completely satisfied. If you have any further questions or need assistance, please don’t hesitate to reach out. We truly appreciate your feedback and hope to serve you again! Best regards, Trade Van Accessories

Posted 1 month ago

“The product is great, but the fitting instructions are vague”

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Posted 3 months ago

Hi Ian, Thank you for your 4-star review! We're glad to hear that you find the product great. We apologize for any confusion caused by the fitting instructions and appreciate your feedback on this matter. Your comments help us improve our service, and we’ll work on making the instructions clearer for future customers. If you have any specific questions or need further assistance with the fitting, please feel free to reach out. Thanks for choosing Trade Van Accessories! Best regards, Trade Van Accessories

Posted 3 months ago

“Arrived slightly damaged, but after speaking to Matt we managed to rectify the damage and all was great.. Great service!!”

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Posted 4 months ago

Hi AMJ, Thank you for your great 4-star review! We’re sorry to hear that your item arrived slightly damaged, but we’re glad to know that Matt was able to assist you in rectifying the issue. Your satisfaction is really important to us, and we appreciate your understanding. If you need anything else or have further concerns, don’t hesitate to reach out. Thanks for choosing Trade Van Accessories, and we hope to serve you again soon! Best regards, Trade Van Accessories

Posted 4 months ago

“Ordered in afternoon on Wed parts arrived mid day Thurs after being told prob Fri or Mon. Impressed with prompt service, side steps and fittings fitted my Mitsubishi l200 perfectly. I will definitely use you again. Thank you Mick Jones”

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Posted 4 months ago

Hi Mick, Thank you for your wonderful 4-star review! We're thrilled to hear that your parts arrived so quickly and that the side steps and fittings fit your Mitsubishi L200 perfectly. Your experience with our prompt service means a lot to us! We appreciate your support and look forward to assisting you again in the future. Best regards, Trade Van Accessories

Posted 4 months ago

“So far so good with my roof rack...seems to fit ok and be sturdy. Had to ring for a bit of clarification on the instructions which are very minimal indeed but no complains so far”

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Posted 4 months ago

Hi Graham, Thank you for your great 4-star review! We're pleased to hear that your roof rack fits well and feels sturdy. We understand that sometimes the instructions can be a bit minimal, so we're glad you reached out for clarification. If you have any more questions or need further assistance, don’t hesitate to get in touch. We appreciate your feedback and hope you continue to enjoy your purchase! Best regards, Trade Van Accessories

Posted 4 months ago

“Good products at reasonable prices, let down by speed of delivery; particularly as I paid extra to get my order quickly. Not your fault but I'd choose a different service partner.”

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Posted 6 months ago

Hi Mark, Thank you for your review and feedback! We're glad to hear that you are satisfied with our products and prices. However, we genuinely apologize for the delay you experienced with the delivery. Your comments about our service partner are noted and appreciated. We are always striving to improve, so thank you for helping us identify areas we can enhance. We look forward to serving you in the future! Best regards, Trade Van Accessories

Posted 6 months ago

“The boxes arrived on time, they were both a bit batterd , the fixing instructions included were very poor and the photos on them were badly taken with no written instructions, as to the installation process. They should have a clear video of them being installed on their web site , I could not find one.”

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Posted 6 months ago

Hi Simon, Thank you for your valuable feedback regarding your recent experience with Trade Van Accessories. We're pleased to hear that your boxes arrived on time, but we sincerely apologize for their condition and for the difficulties you encountered with the installation instructions. We do have fitting videos available for most of our products. Please feel free to reach out to our sales team who are happy to assist with any issues. Best regards, Trade Van Accessories

Posted 6 months ago

“Good price and quick delivery, couldn’t fault the lady on the phone that really helped me. The only thing why I couldn’t give you a 5 is the running boards are great, solid and well made apart from the ends that a plastic and can see someone breaking it off when trying to get in the back of my vehicle. Fingers crossed this doesn’t happen. I would have paid a little more to have a solid running board the full length. Nothing can be done now as they are fitted on to my car. I’m just a bit disappointed.”

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Posted 7 months ago

Hi Richard, Thank you for your thoughtful 4-star review of Trade Van Accessories! We're glad to hear that you found our price and delivery to be up to your expectations, and we'll definitely pass on your kind words to the team member who assisted you on the phone. If you have any further questions or need assistance, please feel free to reach out. We truly value your support and hope to serve you again in the future! Best regards, Trade Van Accessories

Posted 7 months ago

“Parts where 100% as stated just postage and packaging is a rip off”

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Posted 8 months ago

Dear Scott,Thank you so much for taking the time to rate Trade Van Accessories with 4 stars! We truly appreciate your positive feedback. We are glad to hear that you found our parts to be 100% as stated. We continuously strive to provide high-quality products and accurate descriptions to ensure customer satisfaction. Regarding the concern you raised about the postage and packaging, we apologize if you found it to be expensive. We always aim to offer competitive shipping rates while ensuring the safe delivery of our products. Once again, thank you for your support and for choosing Trade Van Accessories. If you have any further questions or suggestions, please don't hesitate to reach out to us. Best regards, Trade Van Accessories

Posted 7 months ago

“Good product”

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Posted 8 months ago

Dear Vegard,Thank you for taking the time to review Trade Van Accessories and giving us a fantastic 4-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you are satisfied with our products. Thank you again for your review, and we look forward to serving you again in the future. Best regards, Trade Van Accessories

Posted 8 months ago

“Satisfactory purchase”

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Posted 9 months ago

Dear Steven,Thank you for taking the time to review Trade Van Accessories and for giving us a 4-star rating! We're thrilled to hear that you had a satisfactory purchase with us. We hope to assist you again in the future and provide you with an even better experience. Thank you for choosing Trade Van Accessories!

Posted 8 months ago

“Very happy with service, phoned to gain information on product and was given good advice. Purchased item and received promptly. Good all round service.”

Helpful Report

Posted 10 months ago

Dear Martin,Thank you so much for your 4-star rating and your kind words about our services at Trade Van Accessories. We are thrilled to hear that you were very happy with the service and that our team could provide you with helpful advice over the phone. We always strive to offer the best assistance to our valued customers. We sincerely thank you for choosing Trade Van Accessories. If you ever need any further assistance or have any other queries, please don't hesitate to get in touch. We look forward to serving you again in the future. Best regards, Trade Van Accessories

Posted 10 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Trade Van Accessories Reviews