ToyDip.com Reviews

Name: ToyDip.com
Address: Bowman House, 20-22 Market Place, Bowman House, 20-22 Market Place, United Kingdom
Rating: 4.77

4.8 Rating 1,329 Reviews

95 %

of reviewers recommend ToyDip.com

Company Reviews

Product Reviews

Metrics

4.8

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ToyDip.com 5 star review on 29th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Grand daughter loved it”

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Posted 3 years ago

Fantastic! Glad to hear it Eirwen. I hope on your next order we can do even better and get that 5th star from you 😄 Thanks for the review, Jacob

Posted 2 years ago

“Quick delivery and items well packaged. Price was good, special offer always welcome”

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Posted 3 years ago

Fantastic! Thanks for letting us know how happy you are with us. Hopefully with your next order we can do even better and get that 5th star 😄 Thanks for the review, Jacob

Posted 2 years ago

“Great product, top service and prompt delivery. Will definitely buy from them again!”

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Posted 3 years ago

We'll be looking forward to your next order, hopefully we can do even better and get that 5th star 😄 Thanks for the review, Jacob

Posted 2 years ago

“Excellent value excellent service as always thanks”

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Posted 3 years ago

Fantastic! We're so glad to hear that. Thanks for leaving a review William, we hope your next order goes just as well and we can get that 5th star 😄 Jacob

Posted 2 years ago

“Great price for the set. Postage was a bit slower than stated on the website and I did not get a reply when I emailed to chase the delivery! Arrived soon after! Would have been 5star if I had gotten a reply to my email! Many thanx...”

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Posted 4 years ago

Hi Tim, So happy you got a great price for your Talking Thomas & Percy Train Set and we can't apologise enough for the lack of response from our customer service team, we do try our best to respond to everyone. Apologies again, Jacob

Posted 2 years ago

“ToyDip were great but delivery failed as the parcel got stuck in the network. Finding what was happemning proved to be difficult as Hermes could not be contacted and ToyDip was not responding to email or voicemail enquiries. Just in time, ToyDip cauogt up and offered a refund, which happened very quickly. ToyDip was great, if a little slow in responding, but the courier delivery was a disaster!”

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Posted 4 years ago

Hi Wayne, We cannot apologise enough on behalf of the courier. We know they don't always get it right and that's why we try respond to everyone. So sorry we were a little slow in responding to you, I'm glad we were able to resolve your issues in the end. Apologies again, Jacob

Posted 2 years ago

“Ordered Christmas week and arrived in plenty of time. Item was hard to find elsewhere but found on ToyDip.com at a competitive price! Thank you!”

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Posted 4 years ago

That's great to hear, thanks for taking the time to let us know. Hopefully we can give 5 star service on your next order and if there's anything you need just give us a shout Jacob

Posted 2 years ago

“Good but very poor thin packaging. Everything was broken and caved in on arrival.”

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Posted 4 years ago

So sorry to hear your item was damaged on arrival, we cannot apologise enough. In future, please email us at sales@toydip.com with any issues and we will resolve. Apologies again, Jacob

Posted 2 years ago

“Well priced and delivered promptly.”

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Posted 4 years ago

Fantastic news! Hopefully next time we provide a 5 star service. Thanks for the review and if there's anything you need just give us a shout Jacob

Posted 2 years ago

“Fast service and good price. Down side was the carrier service by Hermes. Parcel didn’t arrive on the day stated. Hermes tracking system is a joke and full of lies.”

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Posted 4 years ago

“Excellent price, delivery very quick. Packaging of item could be better as damaged toy carton especially when for a gift.”

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Posted 4 years ago

“Great price and fast delivery, but the box said in massive letters what was inside so our daughter knew what she was getting! Surprise ruined.”

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Posted 4 years ago

“Good fast delivery. Would love more selection on website to buy as there was a limited choice. However, got what I needed”

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Posted 4 years ago

Our dips are everchanging and always growing, who knows what you might find on your next visit. Thanks for the review Gemma. Jacob

Posted 2 years ago

“good quality.”

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Posted 4 years ago

“Lovely toys at a very reasonable price.Very quick delivery also.”

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Posted 4 years ago

“All well as expected. The packaging was a bit damaged but the content is fine. Thanks!”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Goo d value product, delivered quickly”

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Posted 4 years ago

ToyDip.com is rated 4.8 based on 1,329 reviews