ToyDip.com Reviews

Name: ToyDip.com
Address: Bowman House, 20-22 Market Place, Bowman House, 20-22 Market Place, United Kingdom
Rating: 4.77

4.8 Rating 1,329 Reviews

95 %

of reviewers recommend ToyDip.com

Company Reviews

Product Reviews

Metrics

4.8

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ToyDip.com 5 star review on 29th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 2 years ago

Thanks for taking the time to leave a review Emily, we really appreciate it Jacob

Posted 2 years ago

“Great service and a good price”

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Posted 2 years ago

Thanks for taking the time to leave a review Laura Jacob

Posted 2 years ago

“Was a bit unsure as hadn't used the site previously. Excellent service- parcel was well wrapped and arrived as promised. Will definitely use again.”

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Posted 2 years ago

Thanks for placing your trust in ToyDIp this Christmas, we're so glad every went as expected. If there's anything you need with any future orders just give us a shout Jacob

Posted 2 years ago

“I have given 5 stars for the price and the speed of delivery. As my order was all Christmas presents I can not at this moment in time review the toys.”

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Posted 2 years ago

Thanks for the 5 stars Donna, we hope all goes well this Christmas and the new toys receive much love but if there are any issues at all please let us know and we will do what we can to help Jacob

Posted 2 years ago

“Excellent prices, quick delivery. Had a problem with one item and customer services sorted it within the day.”

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Posted 2 years ago

Fantastic news! We're so happy to hear we could resolve the issue for you so quickly. If there are any issues with future orders don't hesitate to get in touch. Thanks for the review, Jacob

Posted 2 years ago

“Perfect. Thank you.”

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Posted 2 years ago

Thanks for the review Jacob

Posted 2 years ago

“Very disappointed. Parcel arrived damaged. Returned immediately as agreed with a request for an exchange. Despite providing an address for the new delivery both inside the return parcel and by email which was acknowledged I then received a refund several days later in error. I was then asked to reorder but I decided to go elsewhere as I had lost confidence in the organisation at Toydip.”

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Posted 2 years ago

Hi Beverley, We are so sorry your experience with ToyDip was as expected and we truly cannot apologise enough. We hope you have managed to get the toy you were looking for. Apologies again, Jacob

Posted 2 years ago

“Great shop”

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Posted 2 years ago

Thanks! Jacob

Posted 2 years ago

“My item had been returned not due to the service of toydip but they refunded straight away for me to reorder again”

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Posted 2 years ago

We're sorry everything didn't originally go to plan but I'm glad to hear we could resolve quickly and we hope you have now received your item, thanks for the kind review and the 5 stars Jacob

Posted 2 years ago

“My Grandson loved his cars Thank you so much”

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Posted 2 years ago

Thanks for letting us know Amanda, we love hearing about how our toys make your little ones happy. Jacob

Posted 2 years ago

“Best price, great service, superfast delivery. Many thanks”

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Posted 2 years ago

Brilliant! Thanks for letting us know George Jacob

Posted 2 years ago

“My 4year old daughter love it thank you”

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Posted 2 years ago

Oh that's fantastic to hear, thanks for taking the time to let us know 😃 Jacob

Posted 2 years ago

“Fast lead-time in such a busy period 👍, reasonably priced 👍, products as expected (no disappointment) 👍.”

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Posted 2 years ago

Fantastic! Thanks for taking the time to let us know Lauren, if there's anything you need with any future orders just give us a shout Jacob

Posted 2 years ago

“As described quick delivery recommend this seller excellent value and service 👏”

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Posted 2 years ago

Thanks Ian, much appreciated Jacob

Posted 2 years ago

“Lovely toys at good prices. Will definitely order again”

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Posted 2 years ago

Fantastic news! If there's anything you need with any future orders just give us a shout Jacob

Posted 2 years ago

“So impressed with the service at Toydip.com Prices were great & delivery super fast! Many thanks highly recommend.”

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Posted 2 years ago

Thanks for the recommendation Sara, much appreciated. If there's anything you need just give us a shout Jacob

Posted 2 years ago

“Easy to order on the website and fast delivery”

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Posted 2 years ago

Thanks for letting us know how you got on with our website, if there's anything you need just give us a shout Jacob

Posted 2 years ago

“Fast accurate delivery and at a great price.”

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Posted 2 years ago

Thanks for letting us know Robin, if there's anything you need with future orders just give us a shout Jacob

Posted 2 years ago

“Very pleased with the item thank you”

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Posted 2 years ago

Thanks for taking the time to let us know, it's much appreciated Jacob

Posted 2 years ago

“Bargain item with quick delivery. Only slight complaint is item didn’t come in plain packaging, it had LOL splashed all over it. Which this close to Christmas when it’s a gift is not good. Luckily my daughter was at school when delivery happened”

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Posted 2 years ago

Hi Stephen, So sorry your item was delivered in this way, we cannot apologise enough. We will be having words with out warehouse team about this, thankfully the surprise was not given away. If there's anything you need just give us a shout. Many thanks, Jacob

Posted 2 years ago

ToyDip.com is rated 4.8 based on 1,329 reviews