ToyDip.com Reviews

Name: ToyDip.com
Address: Bowman House, 20-22 Market Place, Bowman House, 20-22 Market Place, United Kingdom
Rating: 4.77

4.8 Rating 1,313 Reviews

95 %

of reviewers recommend ToyDip.com

Company Reviews

Product Reviews

Metrics

4.8

Based on 1,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ToyDip.com 5 star review on 29th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item not received and the tracking states it's on its way back to you. I emailed you back 2 days ago and advised that this is a Christmas present so need you to get it to me asap please.”

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Posted 1 year ago

Hi, After looking into this I have found that we were able to resolve this issue and dispatch a replacement item to you using our fastest service. Would it be possible for you to revise this review? Many thanks, Jacob

Posted 1 year ago

“I’ve used ToyDip countless times this year. They offer a great variation of toys at great prices.”

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Posted 1 year ago

That's fantastic to hear! Thanks for taking the time to let us know Jacob

Posted 1 year ago

“Very happy with quick delivery.”

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Posted 1 year ago

Fantastic, thanks for letting us know Susanne Jacob

Posted 1 year ago

“Really quick delivery well packaged”

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Posted 1 year ago

Thanks Gareth, if there's anything you need with future orders just give us a shout Jacob

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thanks for taking the time to leave a review Emily, we really appreciate it Jacob

Posted 1 year ago

“Great service and a good price”

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Posted 1 year ago

Thanks for taking the time to leave a review Laura Jacob

Posted 1 year ago

“Was a bit unsure as hadn't used the site previously. Excellent service- parcel was well wrapped and arrived as promised. Will definitely use again.”

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Posted 1 year ago

Thanks for placing your trust in ToyDIp this Christmas, we're so glad every went as expected. If there's anything you need with any future orders just give us a shout Jacob

Posted 1 year ago

“I have given 5 stars for the price and the speed of delivery. As my order was all Christmas presents I can not at this moment in time review the toys.”

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Posted 1 year ago

Thanks for the 5 stars Donna, we hope all goes well this Christmas and the new toys receive much love but if there are any issues at all please let us know and we will do what we can to help Jacob

Posted 1 year ago

“Excellent prices, quick delivery. Had a problem with one item and customer services sorted it within the day.”

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Posted 1 year ago

Fantastic news! We're so happy to hear we could resolve the issue for you so quickly. If there are any issues with future orders don't hesitate to get in touch. Thanks for the review, Jacob

Posted 1 year ago

“Perfect. Thank you.”

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Posted 1 year ago

Thanks for the review Jacob

Posted 1 year ago

“Very disappointed. Parcel arrived damaged. Returned immediately as agreed with a request for an exchange. Despite providing an address for the new delivery both inside the return parcel and by email which was acknowledged I then received a refund several days later in error. I was then asked to reorder but I decided to go elsewhere as I had lost confidence in the organisation at Toydip.”

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Posted 1 year ago

Hi Beverley, We are so sorry your experience with ToyDip was as expected and we truly cannot apologise enough. We hope you have managed to get the toy you were looking for. Apologies again, Jacob

Posted 1 year ago

“Great shop”

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Posted 1 year ago

Thanks! Jacob

Posted 1 year ago

“My item had been returned not due to the service of toydip but they refunded straight away for me to reorder again”

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Posted 1 year ago

We're sorry everything didn't originally go to plan but I'm glad to hear we could resolve quickly and we hope you have now received your item, thanks for the kind review and the 5 stars Jacob

Posted 1 year ago

“My Grandson loved his cars Thank you so much”

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Posted 1 year ago

Thanks for letting us know Amanda, we love hearing about how our toys make your little ones happy. Jacob

Posted 1 year ago

“Best price, great service, superfast delivery. Many thanks”

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Posted 1 year ago

Brilliant! Thanks for letting us know George Jacob

Posted 1 year ago

“My 4year old daughter love it thank you”

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Posted 1 year ago

Oh that's fantastic to hear, thanks for taking the time to let us know 😃 Jacob

Posted 1 year ago

“Fast lead-time in such a busy period 👍, reasonably priced 👍, products as expected (no disappointment) 👍.”

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Posted 1 year ago

Fantastic! Thanks for taking the time to let us know Lauren, if there's anything you need with any future orders just give us a shout Jacob

Posted 1 year ago

“As described quick delivery recommend this seller excellent value and service 👏”

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Posted 1 year ago

Thanks Ian, much appreciated Jacob

Posted 1 year ago

“Lovely toys at good prices. Will definitely order again”

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Posted 1 year ago

Fantastic news! If there's anything you need with any future orders just give us a shout Jacob

Posted 1 year ago

“So impressed with the service at Toydip.com Prices were great & delivery super fast! Many thanks highly recommend.”

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Posted 1 year ago

Thanks for the recommendation Sara, much appreciated. If there's anything you need just give us a shout Jacob

Posted 1 year ago

ToyDip.com is rated 4.8 based on 1,313 reviews