ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,330 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

Write Your review

Tell us how ToolStore UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived as promised.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your review! We're glad to hear that your order arrived as promised. Your satisfaction is what drives us, and we appreciate your support. We look forward to serving you again in the future! Best wishes, Team ToolStore UK

Posted 6 months ago

“Seemless transaction, and very happy with the process, the item and the price paid. Very competative price, better than well-know bigger company. No hassle or follow-up. Have yet to try the washer but am sure that I will buy from this company again.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your kind review! We're thrilled to hear that you had a seamless transaction and found our prices competitive. It's great to know you're satisfied with your purchase, and we're excited for you to try out the washer. We appreciate your trust in us and look forward to serving you again soon! Best wishes, Team ToolStore UK

Posted 6 months ago

“Very good business,good comms.competitive pricing”

Helpful Report

Posted 6 months ago

Hello, Thank you for your review! We're glad to hear that you had a positive experience with our communication and found our pricing competitive. Your support is greatly appreciated, and we look forward to serving you again soon! Best wishes, Team ToolStore UK

Posted 6 months ago

“Great prices, fast communication and excellent delivery service. Highly recommended.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your review! We're pleased to hear that you found our prices great and experienced fast communication and delivery. Your recommendation means the world to us, and we can't wait to serve you again! Best wishes, Team ToolStore UK

Posted 6 months ago

“Fabulous customer service. There was a small fault with the hosepipe reel I bought. The agent understood the issue and sent a replacement part the same day. Couldn’t ask for more.”

Helpful Report

Posted 6 months ago

Hello, Thank you for such a review! We're pleased to hear that our team was able to assist you promptly with the hosepipe reel issue. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future! Warm regards, Team ToolStore UK

Posted 6 months ago

“Excellent service, delivered next day, bang on time.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your review! We're pleased to hear that you received your order next day and right on time. Your satisfaction means a lot to us, and we hope to welcome you back soon! Best wishes, Team ToolStore UK

Posted 6 months ago

“Received in good time. Not happy about DPD letting themselves into our garden to drop package after we’d specifically said to leave with neighbour as we would not be in overnight to receive item. I raised this with tool store and they were not helpful in assuring this would not happen again.”

Helpful Report

Posted 6 months ago

Hello, Thank you for sharing your experience with us. We sincerely apologise for the inconvenience caused by the delivery service and the entry into your garden. I can see a member of our customer service has emailed apologising on behalf of DPD, please ensure we do our upmost to make sure our customers are happy fropm start to finish. Your feedback has been noted, and we will work closely with our courier to ensure better communication and adherence to delivery instructions in the future. Thank you for your understanding. Warm regards, Team ToolStore UK

Posted 6 months ago

“Good price, arrived on time”

Helpful Report

Posted 6 months ago

Hello, Thank you for your fantastic review! We're delighted to know you found our prices appealing and that everything arrived on time. We really appreciate your support and hope you'll shop with us again soon! Warm regards, Team ToolStore UK

Posted 6 months ago

“Good price. Delivered on time. No problems on the hose - just the job”

Helpful Report

Posted 6 months ago

Hello, Thank you for your review! We're glad to hear that you found our pricing good and that your delivery was on time. It's great to know the hose is just what you needed. We appreciate your support and look forward to serving you again! Best wishes, Team ToolStore UK

Posted 6 months ago

“Staff very helpful in resolving payment acceptance Product and delivery good”

Helpful Report

Posted 6 months ago

Hello, Thank you for your feedback! We're glad to hear that our staff were able to assist you with the payment process and that you were satisfied with the product and delivery. Your input is greatly appreciated, and we hope to see you again soon! Best wishes, Team ToolStore UK

Posted 6 months ago

“The products I needed were competitively priced. Delivery was as promised. Oddly, they didnt stock the dewalt battery that I wanted, so bought that elsewhere”

Helpful Report

Posted 6 months ago

Hello, Thank you for your review! We’re pleased to hear that you found our prices competitive and appreciated the timely delivery. We're sorry we didn't have the DeWalt battery you were looking for, but we hope to serve you better next time. Warm regards, Team ToolStore UK

Posted 6 months ago

“Very impressed with Toolstore UK. I ordered a Makita drill DHP486Z, the price was very competitive & although it said free delivery 2-3 days, it arrived the next day. Very easy to place orders online & communication excellent, will definitely recommend this company & will order from them again in future.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful review! We're happy to hear that you were impressed with our competitive pricing and speedy delivery, as well as the ease of ordering. Your recommendation means so much to us, and we can't wait to serve you again in the future! Warm regards, Team ToolStore UK

Posted 6 months ago

“Very competitive prices and prompt delivery”

Helpful Report

Posted 6 months ago

Hello, Thank you for your review! We're pleased to hear that you found our prices competitive and enjoyed prompt delivery. Your positive feedback is greatly appreciated, and we look forward to serving you again soon! Warm regards, Team ToolStore UK

Posted 6 months ago

“Easy to use website, reliable delivery service and competitively priced Thank you.”

Helpful Report

Posted 6 months ago

Hello Neil, Thank you for your review! We’re glad to hear that you found our website easy to use and appreciated our reliable delivery service and competitive pricing. Your satisfaction means a lot to us, and we can't wait to assist you again in the future! Warm regards, Team ToolStore UK

Posted 6 months ago

“Excellent service, I called to ask a question, whether the Makita battery I already have was suitable for use in this particular lawnmower and was told that it was. I ordered the mower straight away and it was delivered the next day, thankyou so much.”

Helpful Report

Posted 6 months ago

Hello Steven, Thank you for your fantastic review! We're delighted to hear that our team was able to assist you with your inquiry about the Makita battery and that you received your lawnmower the very next day. Your satisfaction is our priority, and we’re grateful for your kind words! Warm regards, Team ToolStore UK

Posted 6 months ago

“2 off the 4 x tins of paint had the lids loose so paint was coming out of the bottom the box / plastic bags they were delivered in. Will go to store to buy next time”

Helpful Report

Posted 6 months ago

Hello Andrew, We sincerely apologise for the issues you've encountered with the paint tins. However we don't supply paint, I think you may have got mixed up with another store. I can see you have placed an order with us recently but for Hozelock products. Kind regards, Team ToolStore UK

Posted 6 months ago

“Great service tools were dispatched that day and received next morning, great company”

Helpful Report

Posted 6 months ago

Hello Antonio, Thank you for your review! We're pleased to hear that your tools were dispatched quickly and arrived the next morning. It’s wonderful to know that you had a positive experience with us. Your feedback truly motivates our team, and we look forward to serving you again! Warm regards, Team ToolStore UK

Posted 6 months ago

“Very fast delivery, great service. Given option through courier to rearrange delivery in advance as I was going to be out that day. Will use again !”

Helpful Report

Posted 6 months ago

Hello Chris, Thank you for your review! We're glad to hear that our fast delivery and great service made your experience enjoyable. It's wonderful to know that our courier option to rearrange delivery added convenience to your day. We truly appreciate your trust and look forward to serving you again! Warm regards, Team ToolStore UK

Posted 6 months ago

“Very competetive prices and incredibly speedy delivery. Plus it is tracked so you know when its coming.”

Helpful Report

Posted 6 months ago

Hello Daniel, Thank you for your review! We're thrilled to hear that you found our prices competitive and that our speedy, tracked delivery made your shopping experience even better. Your satisfaction means a lot to us, and we truly appreciate your feedback! Warm regards, Team ToolStore UK

Posted 6 months ago

“excellent price,delivery on time,excellent communication,they even matched another supplier with a free dewalt bag,cannot fault this store from order to delivery fantastic,i would definitely buy from this store again.thanku.”

Helpful Report

Posted 6 months ago

Hello there, Thank you for your wonderful review! We're glad to hear that you found our prices excellent and that our delivery met your expectations. It's fantastic to know that our communication and matching offers made your experience even better. We truly appreciate your support and look forward to serving you again! Best wishes, Team ToolStore UK

Posted 6 months ago

ToolStore UK is rated 4.9 based on 3,330 reviews