ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,826 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,826 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

Write Your review

Tell us how ToolStore UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tool have been broken in 10days”

Helpful Report

Posted 7 months ago

Hello Gagandeep, We’re sorry to hear the tool broke within 10 days. This isn’t up to our standards. We have not had any emails or contact with yourself in regards to this, if you would like to contact our customer service team we'd be happy to help. Thank you for letting us know, and again apologies for the inconvenience. Kind regards, Team ToolStore UK

Posted 7 months ago

“Good prices available with quick reliable delivery. Happy to recommend.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your review! We’re glad to hear you found good prices and reliable delivery, and that you’d recommend us. We look forward to helping you again soon. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 7 months ago

“Toolstore were very good. Very fast delivery. The item was meant to come on a Monday, it came the day before! Will definitely use them again.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your review! We’re glad to hear the delivery was fast and that you’re happy with the service. We look forward to helping you again in the future. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 7 months ago

“The service was awesome, communication flowed seamlessly, and the delivery was super quick. It was nice to read about the company's history too – definitely ordering again! Thanks.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your review! We’re glad to hear you enjoyed the service, communication, and quick delivery, and that our history was interesting. We look forward to your next order. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 7 months ago

“Item was advertised with free delivery but was charged £12.00 Also i never received any tracking details until i asked for them.”

Helpful Report

Posted 7 months ago

Hi Keith, Thank you for your feedback. We’re sorry for the delivery charge and the delay in sending tracking details. We’ll look into why the free delivery advertised wasn’t applied and ensure tracking information is shared promptly in future orders. Kind regards, Team ToolStore UK

Posted 7 months ago

“Product as described in original box. Fast delivery service.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your review! We’re glad to hear the product was as described and that the delivery was fast. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 7 months ago

“Really great place to buy tool bags and stuff, I will be back soon 🙂”

Helpful Report

Posted 7 months ago

Hi Greg, Thank you for your review! We’re really glad you had a great experience and that you’ll be back soon. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 7 months ago

“I was pleased with the Toolstore range of tools and found what I wanted at a very good price. Ordering online was easy, and it was delivered on time and safely.”

Helpful Report

Posted 7 months ago

Hi there Kevin, Thank you for your review! We’re really glad you found our range and pricing to be good, and that online ordering and delivery went smoothly and safely. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 7 months ago

“Very good service. I had a faulty tool delivered but they arranged a returns note so I sent it back. The replacement arrived only 2-3 days later”

Helpful Report

Posted 7 months ago

Hi Phillip, Thank you for your review! We’re glad the returns process and replacement went smoothly, and that you’re happy with the service and delivery times. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 7 months ago

“Easy to order online. Prompt delivery everything as requested”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your review! We’re glad online ordering was easy and that delivery met your expectations. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 7 months ago

“Very prompt service”

Helpful Report

Posted 7 months ago

Hi Jonathan, Thank you for your review! We’re really glad to hear you experienced very prompt service. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 7 months ago

“Tools are competitively priced, cheaper than elsewhere and the delivery was fast. In my experience, I received both orders the next day.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your great review! We’re delighted to hear you found our prices competitive and that the delivery was fast—glad you received both orders quickly. If you need anything else, we’re here to help. Kind regards, Team ToolStore UK

Posted 7 months ago

“Top quality tool boxes from makita Will add more to my collection”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your fantastic feedback. We’re really glad you’re happy with the Makita tool boxes and we look forward to helping you grow your collection in the future. If there’s anything else you need, we’re here to help. Kind regards, Team ToolStore UK

Posted 7 months ago

“Incredibly fast and efficient service. My purchase arrived extremely fast via a highly respected courier with no issues whatsoever. Highly recommended”

Helpful Report

Posted 7 months ago

Hello, Thank you for taking the time to leave a review. We’re really glad to hear you had a fast and efficient experience with a smooth delivery. If there’s anything else we can help with, we’re here for you. Kind regards, Team ToolStore UK

Posted 7 months ago

“Had to change the delivery address and Mia has assisted me with very much effort and efficiency.”

Helpful Report

Posted 7 months ago

Hi Calmon, Thank you so much for taking the time to leave a review, we really appreciate this. We are happy to hear that you are pleased with the service you received from Mia. We always try our hardest to provide top service here at ToolstoreUK. If there is anything we can ever do to assist you, you know where we are. Warm regards, ToolStoreUK

Posted 7 months ago

“Quick and efficient postage. Easy to navigate website”

Helpful Report

Posted 7 months ago

Hi Kevin, Thank you for taking the time to leave a review. We’re really glad you found postage quick and our website easy to navigate. If there’s ever anything else we can help with, we’re here for you. Kind regards, Team ToolStore UK

Posted 7 months ago

“Great company to deal with, fast delivery and hsappy to offer advice on any products. Would definitely recommend.”

Helpful Report

Posted 7 months ago

Hi Geoffrey, Thank you for taking the time to leave a review. We’re really glad you had a positive experience and that we could help with advice on our products. If you ever need anything else, we’re here for you. Kind regards, Team ToolStore UK

Posted 7 months ago

“Excellent service. Battery delivered quickly, in good condition and at a great price. Highly recommend and would use again”

Helpful Report

Posted 7 months ago

Hi Andrew! Thank you for taking the time to leave a review. We’re really glad to hear you were happy with the service, fast delivery, and great price. We look forward to assisting you again in the future. If there’s ever anything else you need, just let us know. Kind regards, Team ToolStore UK

Posted 7 months ago

“Efficient delivery time. Perfectly packed. Will be ordering any of my tool needs from here again great store.”

Helpful Report

Posted 7 months ago

Hi Jake, Thank you for taking the time to leave a review. We’re really glad to hear you were happy with the delivery and secure packaging. We look forward to serving you again for all your tool needs. If there’s ever anything else you need, just let us know. Kind regards, Team ToolStore UK

Posted 7 months ago

“Had the spare part I needed and delivered it quickly”

Helpful Report

Posted 7 months ago

Hi Martin, Thank you for taking the time to share your feedback. We’re glad we could supply the spare part you needed and that it was delivered quickly. If there’s anything else we can do for you, just let us know. Kind regards, Team ToolStore UK

Posted 7 months ago

ToolStore UK is rated 4.9 based on 3,826 reviews