ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,332 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Actually, I have to say that my first experience of dealing with ToolStore led to me making a mental note that it would be a good idea to business with them again. Here's why: Before I made a purchase, I had to call to ask some questions about the items. I spoke to a real person whose first language was English (shocker). They were really helpful and good natured, and I could immediately tell that I was speaking to someone who was honest. I obtained the information I needed, placed the order and it arrived FAST and was packaged well. That's all you need, right?”

Helpful Report

Posted 9 months ago

Hi Andrew, Thank you for your fantastic review! We're really happy to hear that your experience with us was so positive, especially with our customer service and speedy delivery. It's great to know our team made a good impression! We appreciate your support and look forward to helping you again in the future! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Prompt delivery with excellent prices. Really glad to find out it is a family owned business so will use again when needed.”

Helpful Report

Posted 9 months ago

Hi Malcolm, Thank you for your kind review! We’re so pleased to hear about your positive experience with our prompt delivery and pricing. It's fantastic to know that you appreciate our family-owned roots, and we truly value your support! We look forward to serving you again whenever you need us! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Always a good, quick service.”

Helpful Report

Posted 9 months ago

Hi Richard, Thank you for your review! We're happy to hear that you received a quick service from us. Your satisfaction is our priority, and it's great to know we're hitting the mark! We look forward to serving you again soon! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Excellent no hassle service, fully trakable delivery made in two days. Best price found on the web, will definitely use again.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your review! We're delighted to hear that you had a hassle-free experience. We always strive to offer the best prices, so it’s wonderful to know we hit the mark for you! We can't wait to serve you again in the future! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Speedy delivery and top quality 👌”

Helpful Report

Posted 9 months ago

Hi there Shaun, Thank you for your review! We’re thrilled to hear that you you found our products to be top quality. Your satisfaction means the world to us! We can't wait to help you again soon! Best wishes, The ToolStore UK Team

Posted 9 months ago

“First time dealing with Toolstore and I can honestly say I was not disappointed. In fact service from start to finish was excellent. Received my parcel on time in good condition and delivered charge was very reasonable. I will certainly be using Toolstore again when the need arises. Ronnie Cook”

Helpful Report

Posted 9 months ago

Hi Ronnie, Thank you so much for taking the time to leave a lovely review! We're so pleased to hear that your first experience with us was excellent. We work very hard to deliver great service so we appreciate you taking the time feedback on our service. We truly appreciate your support and look forward to helping you again when the need arises! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Goods arrived earlier than expected, which was great. All in good order so no problems.”

Helpful Report

Posted 9 months ago

Hi Susan, Thank you so much for your 5-star review! We're thrilled to hear that your goods arrived earlier than expected. Our team works extremely hard to get all orders out as soon as possible so we are pleased that you are happy with your experience. We look forward to assisting you again in the future! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Great service. Delivery came on date it was suppost to. Would buy from them again”

Helpful Report

Posted 9 months ago

Hi there, We're so glad to hear that your delivery arrived on time as expected. We look forward to providing you with excellent service again in the future. Best wishes, The ToolStore UK Team

Posted 9 months ago

“Absolutely brillian from ordering to next day deliver4”

Helpful Report

Posted 9 months ago

Hello Janice, Thank you for the 5-star review! We're pleased to hear that your ordering experience was smooth and that your delivery arrived promptly. Your satisfaction is incredibly important to us, and we truly appreciate your kind words. We can't wait to serve you again in the future! Best wishes, The ToolStore UK Team

Posted 9 months ago

“All good on time no issues”

Helpful Report

Posted 9 months ago

Hello David, Thank you for taking the time to leave a review! We're delighted to hear that everything went smoothly and that you had no issues. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again in the future! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Good transaction, product not so great”

Helpful Report

Posted 9 months ago

Hello David, Thank you for your review! We appreciate your feedback on the transaction process, and we’re sorry to hear that the product didn’t meet your expectations. Your insights are valuable to us, and we will take them into consideration. We hope to have the opportunity to serve you better in the future! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Very competitive price and a quick delivery, will be shopping with them again highly recommended A ++++”

Helpful Report

Posted 9 months ago

Hello Scott, Thank you so much for your review! We’re pleased to hear that you found our prices competitive and that your delivery was quick. Your praise means a lot to us, and we’re excited to have you back for your future shopping needs. Thanks again for the recommendation! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Fantastic service and product.It was the cheapest priced impact driver online”

Helpful Report

Posted 9 months ago

Hello Dewi, Thank you for your review! We're happy to hear that you found both our service and pricing to be top-notch. It’s always our goal to provide great value to our customers, and your feedback reassures us that we’re on the right track. We look forward to serving you again soon! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Really happy with my tool store order. Quick delivery”

Helpful Report

Posted 9 months ago

Hello Alex, Thank you for your review! We’re glad to hear that you're happy with your order and that the delivery was quick. Your satisfaction is very important to us, and we appreciate your kind words. We look forward to serving you again soon! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Well impressed, they did what it said on the tin delivered on the day at the time they said could not be happier.”

Helpful Report

Posted 9 months ago

Hello Alan, Thank you for your review! We’re happy to hear that we met your expectations with timely delivery. It’s always our aim to provide a reliable service, and your satisfaction is our top priority. We truly appreciate your feedback and hope to assist you again in the future! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Excellent, couldn't fault the service. Very quick and efficient 😊”

Helpful Report

Posted 9 months ago

Hello David, Thank you so much for your review! We're glad to hear that you found our service quick and efficient. It's always our goal to provide a seamless experience, and your feedback makes it all worthwhile. We appreciate your kind words and look forward to serving you again soon! Best wishes, The ToolStore UK Team

Posted 9 months ago

“10 out of. 10 arrived exactly when they said it would”

Helpful Report

Posted 9 months ago

Hello Michael, Thank you for your 5-star review! We're delighted to hear that your order arrived exactly when we said it would. Timely delivery is something we take pride in, and it’s great to know we hit the mark for you. We appreciate your support and look forward to serving you again soon! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Easy to deal with. Shipped item same day. Advertises 3 day delivery but pleasingly arrived next day. Great service by ToolstoreUK partner courier DPD. Item exacly as advertised and well packed.”

Helpful Report

Posted 9 months ago

Hello Mark, Thank you for your review! We’re happy to hear that your item shipped same day and arrived the very next day – that’s fantastic! It’s wonderful to know that everything was as advertised and well packed. Thank you for choosing ToolStore UK, and we look forward to serving you again in the future! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Order arrived promptly with no fuss. Will shop here again with no hesitation.”

Helpful Report

Posted 9 months ago

Hello Mary, Thank you for your review! We're delighted to hear that your order arrived promptly and that your shopping experience was smooth and hassle-free. We truly appreciate your support and can’t wait to welcome you back to ToolStore UK for your next purchase! Best wishes, The ToolStore UK Team

Posted 9 months ago

“Ordered the drill on Saturday and paid extra for next day delivery and received on Tuesday afternoon when needed asap 😭😭”

Helpful Report

Posted 9 months ago

Dear Shpetim, As your order was placed on a Saturday, it does not fall under the same delivery timeframes as a standard weekday delivery. Since we are closed for business on Saturdays and Sundays, we work off the next 'working day', meaning that your order was processed on Monday when our Warehouse was in operation. This is detailed on your order confirmation and also in the expected delivery date guideline during the checkout process. We are sorry that this was not as you expected. We aim to be as transparent as possible with our timeframes and list them in multiple places on our website and on the confirmation documents that we send to our customers after checkout. With that being said, we hope that everything else with your order was good, and we hope this explains why your order arrived on Tuesday as planned. Kind regards,

Posted 9 months ago

ToolStore UK is rated 4.9 based on 3,332 reviews