ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,676 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the product and service. Easy to follow progress with tracking system and quick delivery.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star review, Ian! We are thrilled that you have had a good experience with our product and service, and were satisfied with our tracking system and quick delivery. We value your loyalty to ToolStore UK, and thank you for being a repeating customer!

Posted 3 years ago

“Best price and prompt delivery.”

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Posted 3 years ago

Thank you, Stephen, for the 5 star rating of ToolStore UK! We are so pleased that you are a returning customer and that you have enjoyed our best price and prompt delivery! We appreciate your continued support.

Posted 3 years ago

“First experience has been good.”

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Posted 3 years ago

Thank you so much for your great 4 star rating,Trevo.r We are delighted to hear that your first experience with ToolStore UK has been a positive one! We really appreciate your loyalty and look forward to building an even better experience as time goes on.

Posted 3 years ago

“Great product, great price, great company”

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Posted 3 years ago

Thank you so much for your 5-star rating of ToolStore UK! We greatly appreciate your kind words -“Great product, great price, great company.” We are so thrilled that you are a returning customer and we look forward to serving you again in the future. Thank you!

Posted 3 years ago

“The washer arrived on time and worked as expected.”

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Posted 3 years ago

Thank you so much Terry for leaving us a 5 star review! We appreciate your feedback and are so glad that the washer arrived on time and worked as expected. We truly appreciate your continued support of ToolStore UK!

Posted 3 years ago

“Easy and efficient ordering and delivery system. Would definitely use again. Thank you Tool Chest !”

Helpful Report

Posted 3 years ago

Thank you so much for the lovely 5 star rating! We are thrilled to hear that you were 100% satisfied with your ordering and delivery experience. Your feedback means a lot to us, and we look forward to serving you again in the future. Thank you for choosing ToolStore UK!

Posted 3 years ago

“Excellent service, item arrived promptly, well packaged and as expected. Will definitely buy from ToolStore UK again. Highly recommended!”

Helpful Report

Posted 3 years ago

Thank you so much for the 5 star rating and your kind words, Daniel. We are delighted that you were pleased with our excellent service, that your item arrived promptly, well packaged and as expected. We really appreciate that you will definitely buy from ToolStore UK again and that you highly recommend us. It's always our pleasure to serve you!

Posted 3 years ago

“Arrived in time,like was described,happy.”

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Posted 3 years ago

Thank you so much for your excellent 5 star rating Mr! We're so glad to hear that the product arrived in time and was as described - we appreciate you being a returning customer. Thanks again!

Posted 3 years ago

“Delivered next day, excellent service.”

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Posted 3 years ago

Thank you so much for your 5 star rating of ToolStore UK, Kevin! We are delighted that you had such a positive experience with our delivery and service. We're glad that we could help you find the right tools for the job with our fast next day delivery. Thank you for your continued support!

Posted 3 years ago

“Good website, easy to use. Very quick delivery, free if you spend enough!. Reason for 4 stars and not 5stars is packaging. Parcel arrived somewhat battered. Inside the box, loads of bubble wrap and the items on top and bouncing around inside the box, not wrapped in the bubble wrap!!. Items seem OK, more by accident than design. Would be safer to wrap the bubble wrap around the items. That said, good prices and will be ordering from them, again no dought.”

Helpful Report

Posted 3 years ago

Thank you so much for your 4 star rating of ToolStore UK, Allan. We're so happy to hear that our website is easy to use, that we offer quick delivery, and that our prices are good. We understand your criticism about the packaging, and we will be sure to pass this feedback on to our warehouse team as we usually get lots of great feedback about our packaging, so this was hopefully a one-off issue. We truly appreciate you being a loyal customer, and we look forward to your next order!

Posted 3 years ago

“Best price .next day delivery”

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Posted 3 years ago

Thank you so much Stephen for giving us a 5-star rating for ToolStore UK! We're so glad to hear that you had a great experience with us, from our best prices to our next-day delivery. Thank you for choosing ToolStoreUK!

Posted 3 years ago

“Good price and prompt delivery.”

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Posted 3 years ago

Thank you Graham for your 5 star rating of ToolStore UK. We're glad to hear that you had a great experience with us, both in regards to good price and prompt delivery. Thank you for being a loyal customer!

Posted 3 years ago

“Great service, thank you”

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star rating of ToolStore UK! We are happy to hear that you had a great experience with us. We truly appreciate your feedback and look forward to seeing you again soon!

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating of ToolStore UK. We are pleased to hear you had a great experience with our service and that you were satisfied with your purchase. We're delighted to have met your expectations and we hope you'll shop with us again soon!

Posted 3 years ago

“Excellent service always updated with delivery , arrived on time , would definitely use again!”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to leave us a 5-star review and for being a repeating customer! We are delighted to hear that you are satisfied with our excellent service, delivery, and on-time arrival. We look forward to seeing you soon and hope you continue to have a great shopping experience with ToolStore UK!

Posted 3 years ago

“Good Service”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating! We're so glad to hear that you're pleased with the good service at ToolStore UK!

Posted 3 years ago

“Great product delivered bang on time - great!”

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Posted 3 years ago

Thank you so much Norman for your 5 star rating of ToolStore UK! We're so pleased to hear that you had a great experience with us, and that the product delivered bang on time. We look forward to continuing to provide you with a great range of products in the future.

Posted 3 years ago

“brilliant service, would recommend them. arrived on time thanks”

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Posted 3 years ago

Thank you so much for your amazing 5 star rating for ToolStore UK! We are so glad to hear that you had a great experience with us and that you would recommend us to others. We appreciate your loyalty as a returning customer, and thank you for your kind words about the brilliant service and timely delivery!

Posted 3 years ago

“Easy enough to place an order and pretty good value.”

Helpful Report

Posted 3 years ago

Dear Luke, Thank you for taking the time to leave this review and for being a customer of ToolStoreUK - we really appreciate it and your comments are most appreciated. As Trustpilot is a place to review our service and you have rated us 3/5, we would love to hear if there is anything that we could do differently next time or where you feel we could improve so that we could look to review our service levels and achieve those additional 2 stars? We are always aiming to improve and offer the best possible service for our valued customers, so we actively seek feedback for this reason. Please feel free to email our customer services team on customerservices@toolstoreuk.co.uk with any suggestions or additional comments as we would love to hear from you. Thanks again for your lovely comments.

Posted 3 years ago

“Fast efficient service at a great price! Thanks ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star rating. We are so pleased to know that you have enjoyed a fast, efficient and great value service. We truly appreciate your support!

Posted 3 years ago

ToolStore UK is rated 4.9 based on 3,676 reviews