ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,401 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,401 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and a competitive price.very pleased”

Helpful Report

Posted 3 years ago

Dear Andrew Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly, at a great price. Thank you for choosing us for your purchase! Kind regards

Posted 3 years ago

“Ordering woodworking materials from ToolstoreUK, online, has been easy and quick. The items ordered were well priced and at very competitive rates. Delivery was quick and as per ToolstoreUK's advice. The merchandise was well packed and on opening the package all of the contents were in good/sound condition Overall, this purchase has been a satisfying experience from beginning to end.”

Helpful Report

Posted 3 years ago

Dear Harry It is reviews like this that make our day! Your comments highlight everything we strive to provide for our valued customers. We are glad this was your experience and we look forward to assisting you again in the future. Kind regards

Posted 3 years ago

“Great prices and very fast delivery.”

Helpful Report

Posted 3 years ago

Dear Gregory Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly, at a great price. Thank you for choosing us for your purchase. Kind regards

Posted 3 years ago

“Impressed with your service. Thank you”

Helpful Report

Posted 3 years ago

Dear Joe Thank you for taking the time to leave us a great review and 5 star rating. We hope you will shop with us again in the future. Kind regards

Posted 3 years ago

“2nd to none”

Helpful Report

Posted 3 years ago

Dear Aminah Thank you for leaving us a great 5 star review. It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Kind regards

Posted 3 years ago

“Top company great prices very quick and easy purchase excellent delivery time WOULD RECOMMEND”

Helpful Report

Posted 3 years ago

Dear Rob Thank you for taking the time to leave us a great review and 5 star rating! We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. Kind regards

Posted 3 years ago

“Very happy with the service and the goods,I will buy from again”

Helpful Report

Posted 3 years ago

Dear Customer Thank you for taking the time to leave us a great review and 5 star rating. We hope you will shop with us again in the future. Kind regards

Posted 3 years ago

“First time customer, they were the cheapest on the item I was looking to buy, item arrived next day, can't fault them.”

Helpful Report

Posted 3 years ago

Dear Tony Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. We hope to assist you again in the future. Kind regards

Posted 3 years ago

“Product easy to find on the website. Easy order processing and quick delivery.”

Helpful Report

Posted 3 years ago

Dear Pete We are pleased to read that your experience of our service and your delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future. Kind regards

Posted 3 years ago

“Good product delivered quickly couldn’t ask for more .”

Helpful Report

Posted 3 years ago

Dear David We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase. Kind regards

Posted 3 years ago

“Good prices and very quick delivery”

Helpful Report

Posted 3 years ago

Dear Frank Thank you for taking the time to leave us a great review and 5 star rating. We are very glad you found just what you needed at the right price and you found our service to be worthy of a 5 star rating! Thank you for choosing us for your purchase. Kind regards

Posted 3 years ago

“from ordering to delivery, service was spot on”

Helpful Report

Posted 3 years ago

Dear Yvonne Thank you for taking the time to leave us a great review and 5 star rating! The team is always happy to assist with any enquiries you may have. We look forward to you shopping with us again in the future. Kind regards

Posted 3 years ago

“Very Very happy with my order,it was dispatched and delivered when they said,would recommend 👍”

Helpful Report

Posted 3 years ago

Dear Customer Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for choosing us for your purchase and we hope you will keep us in mind for any of your future requirements. Kind regards

Posted 3 years ago

“The item arrived on time and in brilliant time. The packaging was adequate. The item was clearly brand new and was in the original branded packaging. This is a welcome change from SOME OTHER RETAILERS where there is no retail packaging at all and leaves me wondering "Is this actually brand new?" NOT THIS RETAILER though; factory seals were on the original branded packaging. Very pleased!”

Helpful Report

Posted 3 years ago

Dear Customer Your comments highlight everything we strive to provide for our valued customers, and we thank you for taking the time to leave us a great review and recommendation. We are so glad this was your experience and we are always happy to assist you with any of your future tool and accessory requirements. Kind regards

Posted 3 years ago

“Everything great thank you , delivered has you said, thanks you.”

Helpful Report

Posted 3 years ago

Dear Michael We work closely with our partners at DPD to ensure a fast and efficient delivery on each and every order, so we are very pleased to read from your comments that your parcel arrived quickly! Thank you for choosing us for your purchase. Kind regards

Posted 3 years ago

“Great service, very efficient and at the best price I could find. Delivery within two days. What more could you ask for. Would highly recommend.”

Helpful Report

Posted 3 years ago

Dear Simon We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements. Kind Regards

Posted 3 years ago

“All good, on time”

Helpful Report

Posted 3 years ago

Dear Ugnius Thank you for leaving us a great 5 star review. It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Kind regards

Posted 3 years ago

“Pleased with the product bought, and good service from Toolstore uk”

Helpful Report

Posted 3 years ago

“Great price prompt delivery giving a superb shopping experience. Highly recommend thank you”

Helpful Report

Posted 3 years ago

Dear Mark Thank you for taking the time to leave us a great review and 5 star rating. We are very glad you found just what you needed at the right price and that your order arrived quickly, as this is always our aim. Thank you for choosing us for your purchase. Kind regards

Posted 3 years ago

“The DeWalt saw is great but the delivery process (DPD) was trully hopeless and resulted in the item being delivered 5 days late after numerous false claims by DPD to have tried to deliver when I was at home.”

Helpful Report

Posted 3 years ago

Dear Customer Thank you for taking the time to leave this review, and we are sorry that your delivery did not arrive next working day as we would expect. According to the tracking, DPD apparently attempted delivery twice before returning the goods back to us as the sender which is standard practice following a failed delivery. We then resent the goods at your request and they were delivered the following day. The tracking appears to suggest that the driver may have gone to the wrong location unfortunately. DPD do send out numerous tracking emails to customers regarding their delivery which include the 1 hour time slot as well as options to leave instructions for the driver including an image of your property. This usually helps if the driver is struggling to find you. Thank you again for taking the time to leave this feedback, and we hope to hear from you again in the near future!

Posted 3 years ago

ToolStore UK is rated 4.9 based on 3,401 reviews