ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,332 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The Makita pruner was in stock and despatched immediately. Highly professional & competitive. I wouldn’t hesitate to use ToolStore again.”

Helpful Report

Posted 8 months ago

Hello Peter, Thank you for your fantastic 5-star review! We're delighted to hear that you had a great experience with our service and that your Makita pruner was dispatched promptly. Our team is dedicated to maintaining a high standard of professionalism and competitive pricing, and your feedback means a lot to us. We can't wait to assist you again in the future! Best wishes, The ToolStore UK Team

Posted 8 months ago

“Good price and speedy dispatch”

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Posted 8 months ago

Hello Brian, Thank you for your review! We're glad to hear that you found our prices competitive and appreciated the speedy dispatch. Our team strives to provide the best service possible, and your feedback truly motivates us. We look forward to serving you again soon! Best wishes, The ToolStore UK Team

Posted 8 months ago

“very straightforward”

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Posted 8 months ago

Hello Petru, Thank you for your 5-star review! We're thrilled to hear you found the process straightforward. Our aim is to make shopping with us as easy as possible, and your feedback is incredibly appreciated. We look forward to welcoming you back soon! Best wishes, The ToolStore UK Team

Posted 8 months ago

“Best price I could find by a mile and super fast delivery.”

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Posted 8 months ago

Hello, Thank you so much for your review! We're happy to hear that you found our prices unbeatable and that your delivery quick and efficient. We always strive to provide the best value and service, and your kind words encourage us to keep it up. We look forward to seeing you again soon! Best wishes, The ToolStore UK Team

Posted 8 months ago

“Good prices and good customer service. What more do you want?”

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Posted 8 months ago

Hello Jane, Thank you for your great review! We're glad to know that you enjoyed our good prices and customer service. Your satisfaction is what we aim for, and your feedback is much appreciated. We look forward to serving you again in the future! Best wishes, The ToolStore UK Team

Posted 8 months ago

“Very easy to order and a very prompt delivery, and the delivery was on time will definitely use toolstore again.”

Helpful Report

Posted 8 months ago

Hello Nick, Thank you for your fantastic 5-star review! We're pleased to hear that you found the ordering process easy and that your delivery was prompt and on time. Your satisfaction is our priority, and it’s great to know you’ll be using ToolStore again. We can’t wait to serve you in the future! Best wishes, The ToolStore UK Team

Posted 8 months ago

“Great price, great service”

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Posted 8 months ago

Hello, Thank you for your review! We're happy to hear that you were pleased with both our pricing and service. Our team works hard to provide the best for our customers, and your feedback is invaluable. We can’t wait to serve you again! Best wishes, The ToolStore UK Team

Posted 8 months ago

“Item arrived quickly and well packaged”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your review! We're delighted to hear that your item arrived quickly and well packaged. Ensuring our customers have a great experience is our top priority, and your feedback means a lot to us. We hope to serve you again in the future! Best wishes, The ToolStore UK Team

Posted 8 months ago

“I received the Dewalt mower on time. There was a part missing so I contacted support. Very helpful. I was promised the missing part by next day and it arrived as promised. Thank you ToolStore”

Helpful Report

Posted 8 months ago

Hi Colin, Thank you for your fantastic review! We're so glad to hear that your Dewalt mower arrived on time and that our support team was able to assist you effectively. It's great to know that the missing part arrived as promised. We appreciate your kind words and your trust in us. We look forward to serving you again in the future! Best wishes, The ToolStore UK Team

Posted 8 months ago

“I was told 3 to 4 days delivery. The item arrived within 24 hours. Yay”

Helpful Report

Posted 8 months ago

Hi Paul, Thank you so much for taking the time to leave us a review! Our warehouse team work extremely hard to ship orders out as soon as possible so we are so pleased to hear that you received your order sooner than expected. We hope to work with you again in the future! Best regards, TheToolstoreteam

Posted 8 months ago

“Prompt service, great price not more can you say?”

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Posted 8 months ago

Hi Norton, Thank you for your review! We're thrilled to hear that you found our service prompt and our prices great. It's always our aim to provide the best experience possible. We appreciate your support and look forward to serving you again soon! Best regards, The ToolStore UK Team

Posted 8 months ago

“The item was at a great price, easy to order and picking up the product was a breeze, in and done in under 2 minutes, very impressed.”

Helpful Report

Posted 8 months ago

Hi Chris, Thank you for your review! We're delighted to hear that you found our pricing great and that your ordering and pickup experience was quick and easy. We strive to make things as convenient as possible, and it's wonderful to know we hit the mark for you! We look forward to welcoming you back again soon. Many thanks, The ToolStore UK Team

Posted 8 months ago

“Correct as described. Good quality and price”

Helpful Report

Posted 8 months ago

Hi Malcolm, Thank you for your review! We’re glad to hear that you found the tools correct as described and appreciated the quality and price. Your satisfaction means a lot to us, and we’re here to help with any future purchases. Many thanks, The ToolStore UK Team

Posted 8 months ago

“Excellent helpful phone line. Best price for the lawnmower I wanted. Very fast delivery. Excellent all round”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your review! We’re happy to hear that our phone line was helpful and that you found the best price for your lawnmower. Fast delivery is our goal, and we’re glad to know you had a great all-around experience with us. We appreciate your support and look forward to serving you again! Many thanks, The ToolStore UK Team

Posted 8 months ago

“Terrific service. Great price and delivered very, very quickly by DPD. Item (Dewalt Impact Driver) well packaged and in perfect condition. Will certainly buy from them again.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your lovely review! We're thrilled to hear that you are thrilled with our service, from the great price to the speedy delivery by DPD. It’s great to know your Dewalt Impact Driver arrived well packaged and in perfect condition. We can’t wait to serve you again in the future! Many thanks, The ToolStore UK Team

Posted 8 months ago

“I came across ToolStore UK whilst searching for the long hose that don't cost an arm and a leg. The price was too good to be true (the cheapest one I found on the Internet and trust me, I do my research thoroughly). Not only have I purchased it at a great price with ToolStore, it was also dispatched and delivered in no time. The website itself was easy to navigate as well, which is a bonus. I have already recommended them to my friends and family and will be using them in the future. Thank you :)”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for your fantastic review! We're delighted that you found a great deal on the long hose and that your experience was smooth from browsing to delivery. Your recommendations to friends and family mean the world to us, and we’re excited to have you back for your future projects. Many thanks, The ToolStore UK Team

Posted 8 months ago

“Great service. Product arrived quickly”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We're so pleased to hear that you experienced great service and that your product arrived quickly. Your satisfaction means a lot to us, and we can't wait to assist you again in the future! Many thanks, The ToolStore UK Team

Posted 8 months ago

“Ordered Thursday for next day delivery . Parcel held at Dpd area depot Constant updates stating Your parcel as been delayed due to an unexpected issue. Unable to contact Dpd or Tool store. Lost two days work. Parcel delivered Monday afternoon. Will i use Tool Store again. Doubtful.”

Helpful Report

Posted 8 months ago

Good Morning David, Thank you for your review and once again we are sorry for any inconvenience caused by the delivery issues. As explained via live chat, we sent the goods out on the 08/05, and the delay occurred within the courier network. As much as we try to avoid any delays, once the goods leave us, there can be instances outside of our control that occur in the depots or out on the road, but we have raised this with our account manager for review. We are closed at weekends, so we picked up your message when back in the office yesterday morning, where we responded and issued a credit for the next day service you paid for. We do hope you try us again in the future, and we can show you that this is not the usual service received from us. Kind regards, ToolStore UK Customer Services

Posted 8 months ago

“Good quality items & quick delivery & fair price.”

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Posted 8 months ago

Hello Kim, Thank you for your review! We're thrilled that you found our items to be of good quality, with quick delivery and fair pricing. Your satisfaction is our priority, and we truly appreciate your support. We look forward to welcoming you back soon! Many thanks, The ToolStore UK Team

Posted 8 months ago

“Slightly stiff to get it attached, but nice and light and easy to empty. ToolStore one of a few suppliers that had this item in stock.”

Helpful Report

Posted 8 months ago

Hello Kenneth, Thank you for your review! We're glad to hear that you found the item nice and light, and easy to empty, even if it was a bit stiff to attach at first. We appreciate you choosing ToolStore UK among the few suppliers that had it in stock. Your feedback is invaluable to us, and we look forward to serving you again! Many thanks, The ToolStore UK Team

Posted 8 months ago

ToolStore UK is rated 4.9 based on 3,332 reviews