“The order was fulfilled quickly and the tea arrived excellently packed. It is nice to deal with a tea company that values its teas and its clients so highly.”
“Excellent company to use if you’re into your loose leaf tea. Very wide selection from Ceylon to Oolong to lots in between. Prompt delivery, lovely descriptions of the tea, plus all the brewing instructions that you need. Would highly recommend as a repeat customer!”
“Disappointed. I like a really strong cuppa. I was disappointed trying the tea. Maybe I didn't put enough tealeaves into the pot, but it tasted of nothing, very pale colour & no flavour. I will try again by putting more leaves to less water. I hope this will improve the flavour. Apart from that the delivery was quick & efficient & the service very good.”
“I've been a customer for several years. The tea quality is excellent and I appreciate the absence of plastics in their packaging.
A small gripe (like many others) is the pricing before free shipping kicks in. My usual order is pennies short of the £35 threshold. Check out the Kano model ... an opportunity to delight customers.”
“Every product has been fantastic so far! I have fallen in love with the gunpowder green tea- such wonderful quality. I am happy with this UK Company and their environmentally friendly ethos ☺️
My only slight criticism would be the website (as used on my iPhone). I just can’t seem to access my wish list from the site or figure out where to find or use the loyalty points. It’s not easy. But, that wouldn’t stop me from trying new products and reordering favourites! Delicious 😍”
“I buy two types of tea, the only tea I drink, from the UK Loose Leaf Tea Company because it is simply the best I have ever found. Jasmine Green Tea and Green Earl Grey - I haven't bought from anywhere else since I discovered them a few years ago.”
“Just bought first batch of herbal tea from this company and absolutely delighted with it. It's lovely, fresh and tasty. Love the sustainable approach too.”
