“Lapsang Souchong purchased for my son-in-law for Christmas - I hope he likes it! Prompt service.
I bought a mug for him as well - which looks just right.”
“The item received was of a much worse quality than the picture online.
They don't have a return portal on the website, you have to send it back at your own cost, and when then, the T&Cs make it clear that if they feel like giving you a refund it won't include shipping. Didn't bother to send it back as I've come across companies like that before. Thought I'd rather just warn others.”
“I've had a few different products from Loose Leaf, from teas, to infusers and Tea caddy's and have found all products to be of a high quality. The website is easy to navigate with quick delivery.”
“Truly brilliant company. Really Fast despatch. All items came in paper bags which is brilliant. We will be placing orders regularly. Thank you for really understanding what is important for customers and the environment :)”
“My order arrived in good time and in good packaging.
I ordered green tea and with Jasmine petals and China finest jasmine organic green tea ( which I haven't tried yet) .
The green tea with jasmine petals is delicious. It tastes fresh and flavourful.
This is my first order and I am delighted, so I will be ordering again.”
“I wanted to try the tulsi tea which I bought. But the amount that’s arrived! You don’t do samples on everything!
I did write and was told I didn’t have to pay postage on samples. When I looked to buy the blue tea again no samples.
There was samples of the roobois! ( Which I was also going to try )Why not everything else?”
“I buy Gunpowder Green Tea from the UK Loose Leaf Tea Company to blend with my own dried Moroccan and Peppermint from the garden for a Moroccan Mint Tea without the sugar. The tea is well priced and tastes great. Would recommend.”
“I've really been enjoying this English breakfast tea over the past few months; I could never go back to supermarket teabags now. Before making a cup, I can't resist sniffing the leaves in their container. It takes me back to the smell of tea in my granny's kitchen - I'm now a grandmother myself!
Very happy with the speed of delivery too.”
“A superb range of teas! Delivery is fast and therehave been no problems with online orders. So satisfying to have a source of organic decaffinated black tea - no bags in sight!”