“Nicely presented package of chamomile tea and in a paper bag not plastic, nice fresh flavour and no dust. Very well priced too. Very pleased with my first order. Will order again.”
“I have placed an order from 6th of December, and the Only confirmation email is that I have paid and the order number, nothing more than that. I'm disappointed because even if I have tried 2 times to contact the support team and I have received No answer. At the same I receive email to leave a review about the Teas that I ordered, but unfortunately I have never received the order and not even delivery process confirmation, it feels like my order has been ignored after I paid! Not a professional way for London.”
“I have Asperger Syndrome and your colleague was very helpful in getting my order. completed...
The tea arrived promptly next day......
I am very happy with the two teas I ordered and liked how they were packed; however, the Siver Needle must have gotten cold during transport because the leaves seemed a little damp when I decanted them into my Porcelain Tea Caddies.... See Attached image. I have noticed that because of this, the Siver Needle is not brewing as well as the Siver Needle bought the week before from Fortnum and Masons in London
One other gentle moan is that I also wanted Gyokuro Green Tea but when I asked about it I was told you did not sell it. I had a further mooch around your website and found it under the name Japanese Sencha Gyokuro Asahi Organic Green Tea meaning that I will have to make a separate order for that tea which I will do in the future.
Please note my comments are designed to be helpful and will not stop me reordering in the future”
“Been a costumer for a while now. High quality teas and great service. I like that the teas come in low packaging, helps me lower my waste and also saves space in the cupboard.”
“I love UK Loose Leaf Tea Company. It’s always fast delivery, the tea is well packed and taste amazing. I’m buying tea only from here. I like especially green tea, always delicious. Thank you!”
“Great tea selection, good quality teas, ethically sourced, with an environmentally friendly packaging option. What’s not to love? Our customers rave about these teas. Really efficient service too!
Thank you
Siobhan The Cherry Tree Cafe Cambridgeshire”
“As like last time I ordered from this company, a 5 star service from the point of ordering to beyond delivery! I was kept informed as to when the product would arrive which I have to say was very prompt, it was reasonably priced, when my package did arrive there was a handwritten note on the side of the box for the postman and inside instructions how best to prolong the life of my tea plus a little personal note from the owner of the company telling me a little about their personal story. A great little British company I have ordered from in the past and will no doubt be ordering from again in the future, professional, reliable and overall a pleasure to deal with.”
“What can I say about this tea . In nearly 65 years . It’s the best tea I have ever tasted . it’s a little bit pricey but the service and sales was excellent and I will be buying again thanks team George in Stoke on Trent 👍”
“I adore the LLTC. There’s no going back to the peasant bags once you’ve encountered the flavours of a robust Rooibos or an organic English Breakfast from here. The Infuser Mugs are darling & though they’re made for larger leaves they make my whole tea experience extra special. The tea is fresh & delivered within days. Cannot recommend enough :-)”
“This company is amazing! The quality is second to none. Don’t buy from Amazon. Buy here- they really care about tea. I have bought lemon balm, fennel, peppermint, hibiscus, dandelion and nettle.”
