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The Mortgage Company Reviews

4.9 Rating 1,494 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,494 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
Very smooth process of getting our mortgage done from start to finish. Would recommend to others. Thanks Bethany :)
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Posted 4 months ago
Thank you for the fantastic review, Haleigh! We’re so glad to hear that the mortgage process was smooth from start to finish for you. Bethany truly excels at ensuring everything runs efficiently, and it’s wonderful to know her efforts made a positive impact. We appreciate your recommendation and your trust in us! If you ever need assistance again, feel free to reach out. Thank you!
Posted 4 months ago
I can't recommend The Mortgage Company highly enough! From start to finish, the experience was seamless and stress-free. Steve took the time to understand my financial situation and goals, offering personalized advice that truly made me feel confident in my decisions. The communication was exceptional – every question I had was answered promptly and clearly. Steve's expertise and attention to detail ensured I got the best possible rate. Shout out to Bethany as well with dealing with all the paperwork quickly and efficiently. If you're looking for a trustworthy, knowledgeable, and genuinely caring mortgage broker, look no further. Five stars all the way!
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Posted 4 months ago
Thank you so much for your glowing review, Louise! We're thrilled to hear that your experience with The Mortgage Company was seamless and stress-free. Steve truly goes above and beyond to ensure that our clients feel confident and well-informed, and it’s fantastic to know he met your needs. We'll be sure to pass along your kind words to Bethany as well! If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support and trust!
Posted 4 months ago
Great comunication throughout. I recieved regular updates via phone and email.
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Posted 4 months ago
Thank you for your amazing review, Kane! We're so glad to hear that you experienced great communication throughout the process. Keeping our clients updated is a priority for us, and it’s fantastic to know that we met your expectations. If you ever need assistance again, don’t hesitate to get in touch. We appreciate your support!
Posted 4 months ago
Steve continues to be the best Used him before and will use again Everyone there is fantastic friendly and really puts us first Thanks again Steve really appreciate all your help
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Posted 4 months ago
Thank you so much for your kind words, Robert! We're absolutely thrilled to have Steve on our team, and it’s wonderful to hear that he has consistently provided you with excellent service. Our goal is always to put our clients first, and we're glad you feel that way. If you ever need assistance in the future, you know where to find us. Thanks again for your support!
Posted 4 months ago
The service I received from The Mortgage Company was excellent. The advice I received was clear, they found exactly the right mortgage provider for me, and linked me in with a good solicitor firm to deal with the the legal element. Thank you, I would highly recommend.
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Posted 4 months ago
Thank you so much for your wonderful review, Kevin! We're thrilled to hear that you found our service to be excellent and that our advice was clear. It’s great to know that we could connect you with the right mortgage provider and a solid solicitor. Your high recommendation is truly appreciated! If you ever need assistance in the future, please don’t hesitate to reach out. Cheers to your mortgage journey!
Posted 4 months ago
Always very helpful and professional.
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Posted 4 months ago
Thank you so much for your fantastic review, Christopher! We're delighted to hear that you found our team to be helpful and professional. Your feedback truly means a lot to us. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
Posted 4 months ago
The Mortgage Company really helped me get the best deal and release equity for home improvements. Martin Dennis and Tara Morledge kept me in the loop and was very quick and efficient in knowing what products would help me the best. Thank you.
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Posted 4 months ago
Thank you so much for your fantastic review, Sean! We’re thrilled to hear that Martin and Tara were able to assist you in finding the best deal and make the process smooth for your home improvements. Keeping you informed is always a priority for us! If you need any further assistance in the future, please don't hesitate to reach out. Enjoy your improvements and thanks again for your kind words!
Posted 4 months ago
James was very helpful and reassuring throughout the whole process as we arranged a mortgage for our new house. Would not hesitate to recommend.
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Posted 4 months ago
Thank you so much for your kind review, and for recognizing James's efforts! We're thrilled to hear that he was helpful and reassuring throughout your mortgage process. Your recommendation means everything to us! If you ever need assistance again in the future, please don't hesitate to get in touch. Wishing you all the best in your new home!
Posted 4 months ago
Both Tom and Tara have been extremely helpful throughout the whole process. It was easy, quicker than expected and pain free. Very happy with the service and I'd highly recommend them. Their advice has been priceless.
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Posted 4 months ago
Thank you so much for the amazing review, Cherelle! We're delighted to hear that both Tom and Tara made your experience easy and pain-free. It’s fantastic to know that their advice was invaluable to you. Your high recommendation truly means a lot to us. If you ever need our help again in the future, don’t hesitate to reach out! Wishing you all the best!
Posted 4 months ago
Helped us from start to finish, our case handler Joe was always on hand a very knowledgeable. Would recommend.
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Posted 4 months ago
Thank you for your fantastic review, Grant! We’re thrilled to hear that Joe was there for you every step of the way and that his knowledge made a difference. Your recommendation means the world to us! Should you need our services again in the future, don’t hesitate to get in touch. Wishing you all the best!
Posted 4 months ago
I have been going since 2018 when I first purchased my house. All processes have been smooth and quick.
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Posted 4 months ago
Thank you so much for your outstanding review, Nozomi! We’re thrilled to hear that your experiences with us since 2018 have been smooth and quick. It’s wonderful knowing that you’ve trusted us with your mortgage needs for so long. If you ever need assistance in the future, please feel free to reach out. Wishing you all the best with your home!
Posted 4 months ago
Spot on service! Gill helped me with my first house purchase and has recently helped me remortgage. Fast, helpful and easy, took all the headache out of navigating between the different companies and rates. Really couldn’t recommend enough! A big thank you :-)
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Posted 5 months ago
Thank you so much for your fantastic review, Rachael! We’re thrilled to hear that Gill made your first home purchase and remortgage seamless and stress-free. It’s wonderful to know that her quick and helpful service took the headache out of the process for you. Your high recommendation truly means the world to us! If you ever need support again, don’t hesitate to reach out. Wishing you all the best in your new home!
Posted 5 months ago
Very good service! Found us a mortgage quickly and very responsive to any query.
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Posted 5 months ago
Thank you so much for your fantastic review, Sam! We’re thrilled to hear that you found our service to be quick and responsive. It’s our priority to assist you with any queries you may have along the way. Your kind words motivate us to keep delivering the best experience possible! If you need help in the future, don’t hesitate to reach out. Cheers!
Posted 5 months ago
I had a very good experience with the mortgage company. In particularly Gill whom helped me out no end. She was my go to person and held my hand through the whole process of buying a house. As I first time buyer I felt that she did everything she could possibly do to make it an easier more straight forward process.
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Posted 5 months ago
Thank you for your amazing review, Richard! We’re so glad to hear that Gill was there to guide you through your first home-buying experience. It’s wonderful to know that her support made the process easier for you. Your kind words about our team mean so much! If you ever need assistance in the future, don’t hesitate to reach out. Congratulations on your new home, and all the best!
Posted 5 months ago
We have used the mortgage company several times now and will continue to. They have excellent communication and give money saving advice, they support through the whole process of your mortgage. It takes a lot of pressure off from what can be a stressful time. Well worth the money. The team are so friendly and efficient. They even help sort out your insurance.
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Posted 5 months ago
Thank you for your wonderful review, Holly! We're delighted to hear that you've had such a positive experience with The Mortgage Company. It’s great to know that our communication and support helped ease the stress of the mortgage process for you. Your appreciation for our friendly and efficient team means a lot! If you ever need assistance again, we're just a call away. Wishing you all the best!
Posted 5 months ago
Very helpful company, despite multiple changes of mind on a mortgage renew still continued helping and advising. Thank you
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Posted 5 months ago
Thank you for your wonderful review! We're so glad to hear that our team was helpful during your mortgage renewal process, even with the changes along the way. Your gratitude means a lot to us, and we're always here to support you. If you ever need anything in the future, just let us know. Wishing you all the best!
Posted 5 months ago
Had a great experience with the Mortgage Company. Everything went as planned, great communications from all concerned, nothing was too much trouble from this great team in Long Eaton.
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Posted 5 months ago
Thank you so much for your fantastic review, Philip! We're thrilled to hear that your experience with The Mortgage Company was smooth and that our team in Long Eaton provided the support you needed. Your kind words about our communication and service mean a lot to us! Should you need any assistance in the future, please feel free to reach out. Wishing you all the best!
Posted 5 months ago
The mortgage company were great, how are now 4 weeks into our new home and very very happy, thank you!
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Posted 5 months ago
Thank you for your amazing review, Isabelle! We're so happy to hear that you're enjoying your new home and that The Mortgage Company was able to support you during the process. Your satisfaction means the world to us! If you ever need anything else in the future, please don’t hesitate to reach out. Wishing you all the best in your new chapter!
Posted 5 months ago
Hi, I would like to say thank you to The Mortgage Company. We really appreciated your help and support on our mortgage. Also I would like to recommend to our friends and family. We cannot make our dream to come true,without all your support. Kind Regards Nicoleta and Marius Labontu.
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Posted 5 months ago
Thank you so much for your heartwarming review, Nicoleta! We’re absolutely delighted to hear that our team was able to support you and Marius in making your dreams come true. Your appreciation and willingness to recommend us to friends and family truly means a lot! If you ever need assistance in the future, please don’t hesitate to reach out. Wishing you all the best in your new journey!
Posted 5 months ago
James was extremely professional and helpful during my house search. I would definitely recommend the Mortgage Company, and although I felt the reminders about writing a review before the process was finished were a little too much, this would not dissuade me from recommending them to any house hunter in the future.
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Posted 5 months ago
Thank you for your wonderful review, Jon! We’re thrilled to hear that James provided you with professional and helpful assistance during your house search. We appreciate your feedback regarding the reminders and will certainly take it into consideration. Your recommendation means a lot to us! If you need any further support in the future, don’t hesitate to reach out. Thanks for choosing The Mortgage Company!
Posted 5 months ago
The Mortgage Company is rated 4.9 based on 1,494 reviews