Login
Start Free Trial Are you a business? Click Here

The Mortgage Company Reviews

4.9 Rating 1,507 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,507 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
Matt, Bethany and Tara were fantastic. Nothing was too much trouble from beginning to end. My partner and I had an initial phonecall with Matt, gave him all the relevant info and from there chose our mortgage and also our life insurance at a later date. Everyone we dealt with was professional, helpful and informative. Fantastic service.
Helpful Report
Posted 4 years ago
5-6 years ago after seeing 10-15 mortgage advisors i have meet James (The Morgage Company) he has helped me with my 2 house and currently helping with 3. I have nothing else to say. James, Jane , Ellie thank you!
Helpful Report
Posted 4 years ago
Martin & Tara did an amazing job on my re-mortgage! It took a while but we got there in the end. Brilliant service. Would recommend.
Helpful Report
Posted 4 years ago
Our mortgage adviser (Matt) was great and really helped us understand the process as first time buyers. Matt explained everything very well and answered all our questions, no matter how stupid. He got back to us very quickly when this was needed on making offers. The team also sorted our home insurance very efficiently. Would recommend for first time buyers.
Helpful Report
Posted 4 years ago
The 2nd time we have used the mortgage company and they are very helpful from start to finish. Always there if you don't understand anything and go out of there way to put things right. Would recommend to anybody.
Helpful Report
Posted 4 years ago
The Mortgage Company are so customer focused, sensitive and supportive. They always make me feel at ease and answer all my questions- regardless of how stupid I think they are! Tom is kind but also realistic. He translates the jargon of the financial world into language which is relevant to me and my family. I will always use them. They make stressful life necessities into effortless easy events.
Helpful Report
Posted 4 years ago
I'd highly recommend The Mortgage Company. They are very proactive in getting you the best deal possible and explain everything very clearly. I appreciate the up-front and honest approach they take.
Helpful Report
Posted 4 years ago
The mortgage company were very helpful & reliable, they made the process of getting a mortgage very stress free. Would highly recommend!
Helpful Report
Posted 4 years ago
The mortgage company have been fantastic in supporting us buy our first home. They have answered all our questions and made everything as clear as possible. This was very important to me and my partner as it helped us feel more confident as we went through the process. All the staff members we dealt with gave us valuable and honest advice based on our situation and were able to advise us accordingly!
Helpful Report
Posted 4 years ago
Very Knowledgeable and found me the right product to meet my needs. Very efficient through the whole process
Helpful Report
Posted 4 years ago
Martin Dennis and his team are professional, easy to talk to and you are kept updated at all times. We could not have had better service.
Helpful Report
Posted 4 years ago
Martin did a great job. Selecting mortgage understanding our family needs and finances. Complicated special needs young adult. Tara excelled in admin and operations. Great team will go back again. This is my second run within 3 years. Recommended without reservation.
Helpful Report
Posted 4 years ago
Jane was exceptional when dealing with our mortgage. She provided such a professional service and kept us up to date throughout the whole process, couldn't reccomend her enough. Thank you. Sam and Ross.
Helpful Report
Posted 4 years ago
I can’t fault this company at all. Friendly, polite staff who go out of their way to help. James, Jane and Ellie were absolute stars. We had some curve balls thrown at us through no fault of theirs and they handled it and put me at ease like such professionals. My partner and I between us have used them three times and have always been completely satisfied. Thank you for your help, guys!
Helpful Report
Posted 4 years ago
Tim and Tara have been absolute stars. They helped us navigate our way through a very complicated self build mortgage and then re-mortgage. The process was fraught with difficulties and not the easiest circumstances to work in but they were super helpful, responsive and always kept in touch at every stage. They were almost as invested as us and I felt they really did care. Would recommend for sure.
Helpful Report
Posted 4 years ago
Tom and Tara at the stapleford branch were absolutely ace. Tom managed to sort out a mortgage for a lot more than we were initially told by our bank. Very quick and easy to put in place. Excellent communication throughout the process. They were also able to sort out our personal life insurance. Would highly recommend them.
Helpful Report
Posted 4 years ago
This is the second time ive used the mortgage company now and im delighted with their services. They really help to take the stress out of buying a house.
Helpful Report
Posted 4 years ago
Very helpful with both advice about what’s best for me and then getting my mortgage approved. They did all the work and made things very easy for me.
Helpful Report
Posted 4 years ago
I was given a recommendation for this service, and I would also recommend to others. It was a smooth process and great communication. Thank you!
Helpful Report
Posted 4 years ago
Main has brokered two mortgages and a remortgage for me over the last few years. He's very approachable and always has time to answer queries. I look forward to utilising his expertise again when my mortgage is up for renewal.
Helpful Report
Posted 4 years ago
The Mortgage Company is rated 4.9 based on 1,507 reviews