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The Mortgage Company Reviews

4.9 Rating 1,507 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,507 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
Efficient service, transparent and honest. Would recommend.
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Posted 8 months ago
Thank you for your fantastic review! We're thrilled to know that you found our service efficient, transparent, and honest. Your recommendation truly means a lot to us, and we’re here to ensure that every experience you have with us is just as positive. We look forward to working with you again in the future!
Posted 8 months ago
The Mortgagr Company made what would usually be a very stressful time a lot less stressful. Everyone I spoke to was friendly and very responsive to my emails. I would recommend to family and friends.
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Posted 8 months ago
Thank you so much for your glowing review! We're delighted to hear that we could help make a typically stressful time much more manageable for you. It's wonderful to know that our team's friendly and responsive nature made a positive impact on your experience. Your recommendation means the world to us, and we're here to assist your family and friends whenever they need support!
Posted 8 months ago
We are with James R and himself and his entire team have been so efficient at helping myself and my partner organising our first time and 2nd mortgage!
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Posted 8 months ago
Thank you for your wonderful review! We're so glad to hear that James and the team could assist you and your partner with both your first and second mortgage. It's fantastic to know that you found our service efficient and helpful during this important time. We appreciate your trust in us and are here for any future needs you may have. Cheers to new beginnings!
Posted 8 months ago
We have been using James at the mortgage company for many years now. He is always transparent with our mortgage needs and guides us in making the right decisions for us, with professionalism.
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Posted 8 months ago
Thank you so much for your fantastic review! We truly appreciate your loyalty over the years and are thrilled to hear that James has been able to guide you with transparency and professionalism. Your trust in our services means everything to us, and we're always here to help you make the right decisions for your mortgage needs. Looking forward to continuing the journey with you!
Posted 8 months ago
Considerate. Efficient. Clear advice Very personal approach
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Posted 8 months ago
Thank you so much for your fantastic review, Helen! We're thrilled to hear that you found our service to be considerate and efficient, and that our clear advice resonated with you. It's great to know that our personal approach made a difference in your experience. Your feedback inspires us to continue providing exceptional service. We're here to help you anytime!
Posted 8 months ago
Outstanding customer service! Very prompt, professional and friendly. Very quick to reply to phone calls and emails. Special credit to Steve H and Beth, who were amazing, patience and approachable.
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Posted 8 months ago
Thank you so much for your wonderful review, Claire! We're thrilled to hear that you experienced outstanding customer service and felt supported throughout the process. It's fantastic to know that Steve and Beth made a positive impression with their professionalism and approachability. Your feedback truly motivates us to keep delivering the best service possible. We're here for you whenever you need us!
Posted 8 months ago
As always, Tom & the team did a great job supporting me through my mortgage renewal, I hey we’re super helpful & I wouldn’t hesitate to recommend :)
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Posted 8 months ago
Thank you so much for your kind words, Kay! We're delighted to hear that Tom and the team provided you with excellent support during your mortgage renewal. Helping our clients is what we strive for, and your recommendation truly means the world to us. We're here for you anytime you need assistance in the future!
Posted 8 months ago
The Morgage company has helped me out massively.Joe and the team have been great and I'm so happy that they have managed to sort me a morgage deal when I was beginning to think that I might have to sell my home.
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Posted 9 months ago
Thank you for your amazing review, Chris! We’re so pleased to hear that Joe and the team were able to help you secure a mortgage deal and relieve your concerns about selling your home. Your satisfaction is our top priority, and we’re here for you whenever you need assistance in the future!
Posted 8 months ago
Gill at The Mortgage Company in Arnold was amazing from start to finish. She was extremely helpful and communicated everything clearly throughout the process. We couldn't be more satisfied with the experience and would definitely recommend The Mortgage Company.
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Posted 9 months ago
Thank you so much for your fantastic review, Samantha! We're thrilled to hear that Gill provided you with such outstanding support and clear communication throughout the process. It’s wonderful to know that you had a satisfying experience with us. Your recommendation means everything, and we look forward to assisting you with any future mortgage needs!
Posted 9 months ago
hello, as a first time buyer I had a lot of questions in my mind but I was very lucky to find kind and professional people. Greate services, both James and Jane they were very helpful, they explained every detail to me and also they kept me up to date and if I had any questions their answer was quick qnd professional. I would definitely recommend them
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Posted 9 months ago
Thank you so much for your wonderful review, Diana! We're thrilled to hear that James and Jane provided you with the support and guidance you needed as a first-time buyer. It's our goal to keep our clients informed and make the process as smooth as possible. Your recommendation means a lot to us, and we’re always here to help with any future mortgage needs!
Posted 9 months ago
Tom sorted everything out for us swiftly and professionally.
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Posted 9 months ago
Thank you for your kind review, Cassie! We’re so glad to hear that Tom was able to sort everything out for you quickly and with professionalism. Your feedback is greatly appreciated, and we’re always here to assist with any of your future mortgage needs!
Posted 9 months ago
Great service, both Tom & Tara were knowledgeable and helpful. Assisted us with the mortgage and insurances we required. As first time buyers we really needed a bit of guidance and we got that from The Mortgage Company!
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Posted 9 months ago
Thank you so much for your amazing review, Adam! We're delighted that Tom and Tara were able to provide you with the knowledge and guidance you needed as first-time buyers. It's great to hear that our team made the mortgage and insurance process easier for you. Your feedback means the world to us, and we’re always here to assist you in the future!
Posted 9 months ago
The Mortgage Company has been our preferred mortgage advisor and broker for several years and has always been trusted to research in our best interests, advise us on our options and to execute our applications as painlessly as possible. Would recommend highly.
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Posted 9 months ago
Thank you so much for your fantastic review, Gareth! We’re delighted to hear that you’ve trusted us as your preferred mortgage advisor and broker over the years. It means a lot to know that our efforts to research options and make the application process seamless have made a positive impact on your experience. Your recommendation is truly appreciated, and we’re here for any future needs you may have!
Posted 9 months ago
Such a positive experience, from helping us to find the right product, to tracking the mortgage rates as the sale went through, ensuring we had the best deal possible. No question was ever to daft to ask and responses were quick and always positive. Would definitely recommend.
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Posted 9 months ago
Thank you for your glowing review! We’re thrilled to hear that you had such a positive experience with us, from finding the right product to staying on top of mortgage rates. It’s great to know that you felt comfortable asking questions and that our responses met your expectations. Your recommendation means a lot to us, and we’re always here to help with any future needs!
Posted 9 months ago
Tom appleyard went above and beyond helping me to get my first mortgage. No question was left unanswered. Really happy with the service provided and felt more confident understanding the whole process.
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Posted 9 months ago
Thank you for your wonderful review, Jane! We’re thrilled to hear that Tom went above and beyond in helping you secure your first mortgage. It’s fantastic to know that you felt confident and well-supported throughout the process. Your satisfaction is our priority, and we appreciate your kind words! If you need anything in the future, we’re just a call away!
Posted 9 months ago
Brilliant! Quick, efficient and very helpful. Would use The Mortgage Company again. Highly recommend.
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Posted 9 months ago
Thank you for your brilliant review, Heather! We’re so pleased to hear that you found our service quick, efficient, and helpful. Your satisfaction means everything to us, and we’re grateful for your high recommendation. We look forward to assisting you again in the future!
Posted 9 months ago
Absolutely fantastic service from The Mortgage Company. James Roberts in the Beeston branch is absolutely brilliant, so knowledgable. Jane, Alison and Tara have all also been great, sending over all documents promptly. I could not be happier and I could not recommend more. Thank you!!
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Posted 9 months ago
Thank you for your fantastic review, Jodie! We’re so glad to hear that you received such fantastic service from James,Jane, Tara and Alison, It’s wonderful to know that they were knowledgeable and responsive throughout the process. Your recommendation means the world to us, and we’re here to help you anytime you need assistance in the future!
Posted 9 months ago
Great Service. I have been using Mortgage company for nearly 8 years now. James has been always very helpful.
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Posted 9 months ago
Thank you for your fantastic review, Majid! We’re delighted to hear that you’ve been with The Mortgage Company for nearly 8 years and that James has consistently provided you with helpful service. Your trust in us means a lot, and we’re here to support you whenever you need us in the future!
Posted 9 months ago
After contacting The Mortgage Company for help regarding applying for a mortgage within 1 week of making contact I received a mortgage offer, Joe and Jane made it stress free and kept me up to date via phone or email inc weekends. Highly recommend and stress free
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Posted 9 months ago
Thank you so much for your wonderful review, Lee! We're thrilled to hear that Joe and Jane made your mortgage application process so smooth and stress-free. Keeping you updated every step of the way is what we strive for, and it’s fantastic to know you felt supported throughout. Your recommendation means a lot to us, and we're here to help whenever you need it in the future!
Posted 9 months ago
Tim and Tara have been out first port of call for any questions we have regarding our house purchase. We're first time buyers, and didn't have a lot of knowledge going into the process. They have really put our minds at ease, dealing with all our administration and just generally being super helpful!
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Posted 9 months ago
Thank you so much for your amazing review, Erin! We’re thrilled to hear that Tim and Tara have been able to guide you through the home buying process and put your mind at ease. It’s wonderful to know that their support made things easier for you as first-time buyers. We really appreciate your kind words and are here for you whenever you need assistance in the future!
Posted 9 months ago
The Mortgage Company is rated 4.9 based on 1,507 reviews