The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,507 Reviews

100 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

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“Excellent service.”

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Posted 4 years ago

“The mortgage company are professional attend to individual needs and listen to their customers providing an excellent service which I cannot recommend enough Thank you”

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Posted 4 years ago

“Great service from the mortgage company. Martin has gone above and beyond both times we have moved house. Can’t fault the service in any way and we will be returning for the next move”

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Posted 4 years ago

“Excellent service every time. Friendly helpful staff. Wouldn't go anywhere else when it comes to our mortgage. 100% recommend to everyone.”

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Posted 4 years ago

“We have used The Mortgage Company for all our mortgage needs over the last 10 years or so and even used Tim at a different place of work, prior to that. Excellent, honest service, couldnt really find fault. Thank you”

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Posted 4 years ago

“Brilliant from start to finish. Always made time to explain everything. Very friendly and accomodating”

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Posted 4 years ago

“My initial no obligation call was arranged extremely quickly with Martin Dennis at the Long Eaton branch. From the start, he was straight to the point and clear with his guidance, i was able to understand the steps and had a clear plan of what to do next. From there, at every point Martin was one of the most responsive and pragmatic professionals. Even on PTO, he responded to my emails and was always so quick to response and call with me follow ups. My entire mortgage application was extremely fast and successful. Martin has been very understanding of my circumstances and I would highly recommend his support in a mortgage application to friends and family. Additionally, I liaised with Tara Morledge who again was very clear and precise with her information. Extremely responsive and great communication. Thank you to the team for your help.”

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Posted 4 years ago

“Very helpful supportive! Especially Jane and James! Well done guys”

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Posted 4 years ago

“They have helped us on 2 occasions with our mortgage. Have always looked for the best mortgage to suit our circumstances. Have been professional and regularly communicates through the process . Would highly recommend”

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Posted 4 years ago

“James and his assistant Jane are very helpful and reliable and responded my queries very quickly. I recommend this company.”

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Posted 4 years ago

“Sally Bates and the team were brilliant. Went above and beyond to sort out everything. Always available to call if we needed to”

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Posted 4 years ago

“Steve and the whole team at the Mortgage Company were great. Brilliant communication throughout my house buying process, even when I needed answers to question that weren't necessarily part of their remit. They kept me in the loop at every step and checked if I needed help with any other products such as home insurance without being pushy. When it comes to remortgaging I will be using them again.”

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Posted 4 years ago

“N/a..............”

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Posted 4 years ago

“Tara was super helpful & friendly too, she made sure I sorted all my paperwork in time. Thanks for your hard work!”

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Posted 4 years ago

“Reliable, honest and prompt with all dealings I’ve had with this company. I’ve recommended them to a few friends.”

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Posted 4 years ago

“The service I received was efficient, friendly and professional. James and Jane made the whole process from start to finish as stress free as could be. Wouldn’t hesitate to use again. 5 star customer service (during a pandemic)”

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Posted 4 years ago

“What a fabulous service and fabulous team! We must mention Matt in particular who went above and beyond to find us the right mortgage and ensure everything ran smoothly after experiencing difficulties with an alternative broker. Thanks also to Tara and Beth. Absolutely recommend 100%. If we ever remortgage again we know where we’re going to for advice, support and expertise. A massive thank you to the whole team 😊”

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Posted 4 years ago

“We are very pleased with the service we are currently receiving from The Mortgage Company. Comprehensive and meticulous, no bump in the road is too much to be dealt with, in a timely and pleasant manner. We have no doubts that we would recommend The Mortgage Company to anyone who requires their services.”

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Posted 4 years ago

“The mortgage company were brilliant! kept me in the loop with everything and pretty much did everything for me. fantastic service”

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Posted 4 years ago

“Always responsive and supportive. We've used them 3 times now and they've never let us down.”

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Posted 4 years ago

The Mortgage Company is rated 4.9 based on 1,507 reviews