“I purchased a lantern stand at £100 when it came there was a part missing I emailed 3 times and called and told them about the missing part . They said they would send it out to me and it has never arrived I have emailed again and had no response .”
“Wish I could give a zero. Goods arrived damaged. Multiple emails and no response from them. Returned goods weeks ago at my expense and I can see they got them back but still no contact or refund. Raising a credit card dispute. Totally awful company. Poor quality goods and zero customer service.”
“2 weeks after placing my order I am still without the order and my money! Have emailed several times to cancel the order and all emails have been ignored!”
“Positive: Very good range of products. I have bookmarked "The lighting Centre" when it comes to lightings.
Negative: I sent an enquiry about your product but got no response.”
“Products were beautiful but unfortunately too big for my lamp stand. I had to return them. Six weeks on still no refund and after admitting to PayPal investigation they had received them still no refund. Very disappointed as I did like the lampshade.”
“I ordered 5 lamps and returned one and they made me pay for the return cost but also deducted £8 for the cost of the original order payment, which I find very unfair.”
“Faulty/damaged products and despite numerous attempts to resolve they never did. Never answered their calls and had to chase by email continuously without any luck. Terrible service - stay clear!”
