“I have not received the goods so how to review them
i cannot phone the compnay as their phone system is out of order
sent two emails to ask what has happened and no response.
its been a monht since i ordered the goods.”
“Helpful chat feature that was available out of normal working hours, and came back to me later via email on my request. That allowed me to identify the product I was after.”
“I have sent 3 emails a live chat and 2 phone calls but cannot get a response to return the lights which are not what im was expecting at all. I cannot get a resonse to return them so will now be looking to Paypal for support”
“We bought these a long time ago (more than a month, maybe 2 months!) These are used in our local church. It wpo;d be good if we could use LEDs here, but neither the luminaires nor the dimmer panel are compatible with LED lamps - and the cost of replacement of these is prohibitable (sadly!)”
“I received the product swiftly, however, having found a fitment issue I failed to get a response via the online chat or via email.
Following a chaser I had a reply but not to further enquiries. In short post sale back up poor at best”
“Products are good, instructions to fit could be better in places as required several readings.
Disappointing customer service – I made an error in ordering and emailed almostimmediately asking to change the productand pay the difference. Never received a reply so ended up buying another product plus postage.”
