The Rugs Reviews

Name: The Rugs
Address: 4 Union Street, Barnet, Barnet
Rating: 4.61

4.6 Rating 2,660 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,660 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

4 Union Street, Barnet
Barnet
EN5 4HZ

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585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a bargain this rug is. It is absolutely beautiful and looks so elegant has transformed living room 👍”

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“I love my rug! It’s exactly the bright yellow I wanted, and was delivered when specified and on time. Thanks!”

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“Have created an outside seating area in my top garden. Wanted it to be informal and easy. Your outside rug is just the job. Have placed it over a weed control layer and pinned it down around the edges. Its situated close to a new small pond and a raised bed ready for planting with wild flowers.”

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“Great range Super service. Delivered quickly Excellent value”

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“Absolutely brilliant quality and very happy with my purchase. Seen this company on TikTok and I’m really impressed. Price point is brilliant.”

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“The rug arrived very quickly and was really good quality. The rug was lovely but once down it didn’t match my colour scheme as slightly more grey than I thought. I contacted customer services to return and they were fantastic. Replied promptly and organised for the rug to be returned. I received my refund quickly. I was really impressed with The Rugs from start to finish and plan on purchasing another rug.”

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“The rugs are excellent quality, look lovely in my hallway, very quick delivery, good tracking service, would highly recommend”

The Rugs 5 star review on 27th July 2024

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“Very nice quality rug”

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“Next day delivery and quality large rug for the price. Very happy.”

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“Looking nice, seem be very good quolity”

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“The rug is perfect for our summer house. It was delivered the day after ordering, looks very smart & although we've only had it for a short time, it appears that it will be hard wearing.”

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“The Rugs has excellent customer services. I needed them twice. First was due to a mistake I made when ordering and they were immidiate in their response. The second was because I could see they had dispatched the rugs to the carrier (Evri) but when I looked up the tracking number they kept saying it was expected. After 5 days I queried it with The Rugs and again their CS response was immediate. They resent the order via a different carrier and i got them the next working day. Neither of these 'issues' were of their making but they resolved both straight away. Fantastic service. The rugs are great too. I would definitely buy from these again.”

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“Love both rugs”

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“Elegant outdoor rug”

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“Really good quality and quick delivery. Price was amazing too! I’d defo buy from here again with confidence”

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“great customer service and nice purchasing experience, with clear progress of delivery”

The Rugs 5 star review on 14th July 2024

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“A lovely vintage inspired rug that complements my style of furniture and furnishings - really excellent communication and delivery and would thoroughly recommend.”

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“Lovely thick pure wool pile, colour true to on screen representation. Took a while to get here, but I'm a long way from anywhere! Very happy.”