The Rugs Reviews

Name: The Rugs
Address: 4 Union Street, Barnet, Barnet
Rating: 4.61

4.6 Rating 2,660 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,660 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

4 Union Street, Barnet
Barnet
EN5 4HZ

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585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This rug is perfect for patio are. It was dispatched very quickly and is good quality. Thank you”

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“Easy to order, lots of choice. Quick delivery and a quality rug. Very happy.”

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“Quick turn around and delivery of a high quality wool rug.”

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“Quick delivery and item as described”

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“Love my new rugs set my room off lovely”

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“rugs are well made look exactly like the images shown on site we have laid them in our kitchen and they look great feel comfortable underfoot only been down for a week so will have to wait to see how they stand up to general wear and tear.”

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“Lovely rug, good quality. Looks lovely in my room, just wish I’d went for the bigger one! Definitely recommend.”

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“Great service delivered very quickly”

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“The carpet I ordered is ECO and is suitable for outdoor use on the terrace or in the garden. It is very pretty, has a beautiful light gray color and works well on the terrace. easy to clean and not afraid of rain. I recommend”

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“Hi, I ordered 2 of these rugs for my daughters 3rd birthday party. The colours are great and worked so well with the theme. They are really good quality and will last for years. The service was fantastic, thanks so much.”

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“Easy to order fast delivery and the rug is exactly as required”

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“Very nice, I should have ordered a bigger size, but it is OK it looks great in my kitchen, doesn't slip at all.”

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“So far so good. Love the rug! Been outside for a week now, and no bad weather to judge, but it looks amazing and feels lovely under foot. No underlay required on the deck. Maybe ordering another one.”

The Rugs 5 star review on 27th June 2024

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“Genuine mistake made by "The Rugs." Quickly given a couple of resolutions to choose from and resolved very quickly with no impact to ourselves. Quality of products are very good. Wouldn't believe the rug we purchased was an outside rug but clearly is. Would recommend "The Rugs." My only issue is that you can only contact them via website email.”

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“Great looking rug - and great value vs others. Bought for our outside dining table & chairs. Excellent delivery too.”

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“Fantastic rug.Just what I needed.”

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“The rug appeared to be of excellent quality. Unfortunately it wasn't what we were expecting and was unsuitable for our needs and had to return it. However, the customer service was excellent and although I had some initial problems in organising the return some timely advice from Customer Services soon sorted the problem and the return and refund went very smoothly. I have added 'The RUGS' to my bookmarks bar in my browser so that I can easily locate them when we need to source a rug in future.”

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“All ok, it’s lovely and soft, amazing value too”

The Rugs 5 star review on 17th June 2024

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“Customer service and delivery was excellent. Highly recommend and will order again in the future”

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“My item came really quickly and despite my confusion that perhaps I'd ordered the wrong thing because it looks and feels like a genuine indoor rug this has proven to be not only weather proof but easy to care for..it drys quickly so a quick hose off if birds mess it or anything spills. More expensive than I'd normally go for but I see the reason is clearly superior quality.. previous outdoor rugs have damaged when being washed off”

The Rugs 5 star review on 13th June 2024

Helpful Report

The Rugs is rated 4.6 based on 2,660 reviews