Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,893 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,893 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product, great service and the delivery tracking system meant that I didn't have to wait around. On arrival the driver was courteous, efficient and very helpful. I would definitely recommend.”

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Posted 3 years ago

“We are repeat customers, our fencing was delivered quickly with everything present and correct. Friendly staff and absolutely would order again!”

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Posted 3 years ago

“Absolutely fantastic and sturdy product. Highly recommended and would buy again!”

Origin Suregreen Ltd 5 star review on 25th April 2022

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Posted 3 years ago

“I ordered this to make a barrier while camping. Arrived early which was good. Bit disappointed the posts were very rusty on arrival, made storage and use a bit messy.”

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Posted 3 years ago

“I haven't received my order yet and you already want a review?????”

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Posted 3 years ago

Good afternoon Thank you for your review. We are very sorry that you haven't received our normal level of service. We are a small, family-run business that is continually improving our products and services. I can see that my colleague has emailed you this afternoon to explain what has happened and confirm that we have arranged for your order to be resent to you. Apologies for the inconvenience caused. If you would like to discuss this further please do not hesitate to get in contact with us. Kind regards Dan Customer Care Manager Suregreen Ltd

Posted 3 years ago

“The Suregreen .5metre square snap together grids just work. Prepare the surface - doesn't have to be level, but should have no large bumps or hollows, and layout the grids snapping them together. If you look carefully you will soon work out that each side is different, and then only go together if all of them are oriented in the same way. Then fill the grids with the gravel or stones, just enough so that the green plastic is not visible. What you have is a solid, durable, stable surface. My sports car in my gently sloping drive no longer digs itself into the gravel. My new Arbor will sit happily in my garden without sinking into the soil. Good stuff. ,”

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Posted 3 years ago

“Excellent Products, very good value and fast friendly delivery service.”

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Posted 3 years ago

“Oak sleepers and type 1 at a very competitive price. Was kept up to date with delivery time and date. 5tonne delivery was simple and straight forward. Would use again!”

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Posted 3 years ago

“The posts were a good price and arrived exactly on time”

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Posted 3 years ago

“Great communications, accurate delivery tracking, friendly and helpful driver”

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Posted 3 years ago

“Great service.....our pot arrived damaged by the courier but Vick arranged a replacement immediately, even though it was a Sunday. Thank you very much!”

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Posted 3 years ago

“Excellent service, cannot fault them”

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Posted 3 years ago

“The bamboo canes sent were of good quality and well wrapped. A good buying experience.”

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Posted 3 years ago

“Helpful staff. Quick delivery. Product is good although I underestimated the number U-pins I needed. Suggest you provide a recommemdation.”

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Posted 3 years ago

“Everything arrived in good order. Thank you.”

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Posted 3 years ago

“This was my 3rd or 4th purchase from Suregreen in almost as many months and they excel in pricing, availability and prompt delivery. They have become my 'go to' supplier for everything fencing etc.”

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Posted 3 years ago

“Helpful staff who assisted and made positive suggestions when I was losing my car.”

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Posted 3 years ago

“Very friendly staff who do the extra mile to load purchased items into car. First class.”

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Posted 3 years ago

“Massive variation in colour between my sleepers. I’ve bought sleepers before and realise they are not uniform but some are really dark and others very light. Suregreen customer services saying this is normal. It’s not”

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Posted 3 years ago

Good afternoon Thank you for your review. We are very sorry that you haven't received our normal level of service. We are a small, family-run business that is continually improving our products and services. If you would like to discuss this further please do not hesitate to get in contact with us. Kind regards Dan Customer Care Manager Suregreen Ltd

Posted 3 years ago

“excellent response and delivery for a better than expected product”

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Posted 3 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,893 reviews