Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,894 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was pleased with the price, ordering process, delivery, and the product.”

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Posted 4 years ago

“The metal fencing we ordered was great, customer service helpful. The delivery company Tuffnells were dreadful and they should consider switching.”

Origin Suregreen Ltd 4 star review on 20th November 2021

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Posted 4 years ago

“Made a quick enquiry about products/stock levels via Suregreen chat line before placing order and knew immediately I was dealing with someone who knew exactly what I wanted - good sense of humour as well! Prices competitive. Placed order and carriage charges were reasonable too. Many thanks. Will definitely come back to you again.”

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Posted 4 years ago

“My order never arrived!”

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Posted 4 years ago

“Good choice of product at a reasonable price. Speedy delivery right to front door”

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Posted 4 years ago

“Fantastic service,driver couldn't be more helpful,be aware the hardwood sleepers are heavier than you think, thank you suregreen👍”

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Posted 4 years ago

“Easy ordering process, fast delivery and great product – competitively priced. Very happy with the product and the service.”

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Posted 4 years ago

“Excellent service and prompt delivery”

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Posted 4 years ago

“Fantastic service, I had quite a few questions before placing an order and they were extremely helpful and ensured I got the order correct. The delivery was also brilliant. Would definitely use again.”

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Posted 4 years ago

“Delivered without receiving notification which was received later in the day.”

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Posted 4 years ago

“The item was well made and value for the money.”

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Posted 4 years ago

“I am satisfied with my purchase and recommended the company to my neighbours.”

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Posted 4 years ago

“Excellent product. Totally did the job. Would highly recommend”

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Posted 4 years ago

“Very professional and easy to deal with. And very good price's and excellent service”

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Posted 4 years ago

“Excellent service & great product, perfect for my needs!”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Product arrived promptly and was exactly as described on website.”

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Posted 4 years ago

“Very good delivery service and product quality. I’d definitely use Suregreen again.”

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Posted 4 years ago

“loved the product and it arrived on time. In order to complete our project we needed different wood, and we had to order from 2 companies. These 2 orders of course had 2 different delivery fees, and combined was around £70, so when we got updates on our order delivery and discovered the 2 companies are the same company, therefore the delivery was made as one order, it did annoy me to of been charged so much for delivery. Its not as is it was just a few pounds delivery fee, it was a lot of money. Also, i needed screws, but when i added a pack of sleeper screws to the basket, the delivery fee went up £10, so i removed the screws from the order and purchased it from Wickes.”

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Posted 4 years ago

“Good quality thick canes, delivered quickly”

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Posted 4 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,894 reviews