Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,894 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Brilliant help , swift delivery”

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Posted 4 years ago

“Ordered but not received. Promised delivery within a week now over 2 and not heard from them.”

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Posted 4 years ago

Good Morning, Thank you for your review! We are very sorry that you haven't received our normal level of service. We are a small, family-run business that is continually improving our products and services. I have checked on your order and can see that you have spoken with our customer care team and one of your items was not in stock, I can see we have now split the order to send the in stock items and the out of stock item will be shipped as soon as we have our stock replenishment as advised over the telephone. We are sorry for any inconvinience caused and please do let us know if we can be of further assistance. Kind regards, Katie @ Suregreen Ltd

Posted 4 years ago

“Pp40 grid base is easy to install and feels solid once filled with 10mm stone”

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Posted 4 years ago

“Goods delivered and placed on the drive with care Many thanks Mr Harwin”

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Posted 4 years ago

“VERY GOOD COMPANY TO WORK WITH. EASY SYSTEM TO USE”

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Posted 4 years ago

“Product good and delivered quickly, nice company to deal with. Roger”

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Posted 4 years ago

“Will write a full review once we've received our first order”

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Posted 4 years ago

“Easy to order, great customer service and friendly and efficient delivery by Simon. Thank you - would recommend.”

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Posted 4 years ago

“Please reduce the delivery fee”

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Posted 4 years ago

Hi Jeoju Thanks for this feedback. Although other retailers may lead you to believe they offer free shipping, they are simply building the cost into their product prices. We want to be as open and transparent as possible with you, meaning we keep our product prices and delivery costs separate, so you know what you are really paying for. Our product prices are competitive, and our delivery costs are calculated by our nationwide couriers based on the size/weight of the items and your location. If you add the product price and the delivery cost together, we are confident that the price per unit will remain competitive. If you do have any questions or did want to go ahead with a quote or an order, we're here 7 days a week to assist you as best we can. Many thanks, Wendy Suregreen Ltd

Posted 4 years ago

“Very good products”

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Posted 4 years ago

“Good Product well made.”

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Posted 4 years ago

“very easy to use website”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Helpful site”

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Posted 4 years ago

“An excellent service, which I will have no hesitation in using again. My order and delivery was fast and efficient, with good personal telephone support.”

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Posted 4 years ago

“Great service and customer service was brilliant !”

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Posted 4 years ago

“Very Helpfull Brill”

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Posted 4 years ago

“Great. Reliable & quick delivery”

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Posted 4 years ago

“no comments not yet”

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Posted 4 years ago

“found your assistant most helpful”

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Posted 4 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,894 reviews