Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,889 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The family run business deserved the 5 stars I gave it, as the product and quick delivery. I have used them again a few days ago to order more items.”

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Posted 3 years ago

“Excellent service. Delivery driver, Andy couldn’t have been more helpful.”

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Posted 3 years ago

“Good range, quality, and competitive price, just slightly let down by a lack of progress updates and delivery options, even though it was delivered on time. Given two people were required to unload, then being advised the day before that it's with the delivery service on standard 2-5 day delivery, but getting notified while at work the next day that it was being delivered that day could have led to a bad experience. Luckily, the driver was happy to offload for my wife. Ordered some UC4 fence posts, which were fairly varied in colour, but seem otherwise fine despite a couple that were warped, and one with some significant splits, that I've been able to work around. I understand that timber is natural material, but a bit more guidance on the quality control might also be good. Overall happy, but ultimately, I guess we'll see if they live up to the 15 year guarantee.”

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Posted 3 years ago

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Posted 3 years ago

“Great service thanks”

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Posted 3 years ago

“All as expected.”

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Posted 3 years ago

“A great product. Quality.”

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Posted 3 years ago

“Thank you for a pleasant, easy transaction. Easy to order, good price and delivery hassle free!”

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Posted 3 years ago

“Very good service and great value”

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Posted 3 years ago

“I found this company online whilst I was searching for some grass reinforcement for my front garden to provide an additional parking space. They have an online chat service where I spoke with a member the team to discuss my requirements and the best type of reinforcement mesh to purchase. Delivery was quick and the gentleman kindly removed all items from the van for me. I’m still in the process of laying the mesh, it’s not the easiest to do for one person, but what I have done so far looks good.”

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Posted 3 years ago

“Great service fast delivery Galvanised mesh 8x4ft sheet Just the job after cutting in 3 to keep our 2 lovely dogs in the garden Will use again Thank you Adrian”

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Posted 3 years ago

“Good quality feather edge boards and posts. Tracked delivery with time slot which is great. Driver friendly and helped with the unload. What more can you ask for. Fantastic service can highly recommend.”

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Posted 3 years ago

“Just what I was looking for at a good price. Delivery was pretty quick.”

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Posted 3 years ago

“Bought sleepers for the garden. Very good price and quick delivery. Was able to track the driver on the day so knew exactly when they would arrive. Great service.”

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Posted 3 years ago

“I ordered 26 Gravelboards from Suregreen at the same time as ordering fence panels and posts elsewhere. I have received all of the Gravelboards now, although I was 1 short on the initial delivery. However this was rectified very punctually. You were very friendly when I called to let you know that we were 1 board short. The biggest improvement that you could make is to let your customers know when their order will arrive as I had no idea when your boards would turn up. Both the fence panel and post companies told me when their products would arrive.”

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Posted 3 years ago

“Excellent service would recommend definitely”

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Posted 3 years ago

“Excellent product and first class service through the internet”

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Posted 3 years ago

“One item missing but dealt complaint very efficiently.”

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Posted 3 years ago

“really helpful staff and we bought some wire and managed to pick it up same day which was really great”

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Posted 3 years ago

“Quality product and fast delivery”

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Posted 3 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,889 reviews