Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,889 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

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English

“excellent customer service, prompt delivery and product fit for purpose. recommend”

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Posted 3 years ago

“After desperately.trying to keep my 18 month out of our 8ft x 4ft netted tortoise, I thought I would try galvanised mesh, it worked a treat, he only jumped up on it once and didn’t like the feel of it. Problem solved.! Thank you.”

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Posted 3 years ago

“Got exactly what I ordered. Prompt and easy process. Thanks”

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Posted 3 years ago

“They fufilled all requirements and the products look good.”

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Posted 3 years ago

“Good service, item arrived as described”

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Posted 3 years ago

“The chicken wire roll was the perfect width for what I needed, but the delivery cost was too high.”

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Posted 3 years ago

“the delivery was great and on time”

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Posted 3 years ago

“The mesh was mangled and broken on arrival. It was not straight, and therefore did not give the appearance I was looking for.”

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Posted 3 years ago

Good Afternoon Paul, Sorry to hear you're unhappy with your order. Until your review, we were unaware of your concerns, we always appreciate direct feedback to our customer care team to enable us to resolve these with you in a timely manner. If we can be of any further assistance please do get in touch. Kind regards, Katie Suregreen Ltd

Posted 3 years ago

“Very quick and efficient”

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Posted 3 years ago

“Great product and great service Thank you so much”

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Posted 3 years ago

“Top quality bamboo canes, better than I could source locally and at a competitive price even factoring in delivery cost. Rapid delivery - much faster than quoted on website. Would definitely recommend.”

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Posted 3 years ago

“Excellent product and excellent service. The GR11 grass reinforcement mesh and pins have created an amazing overspill cafpark beside my garage. I am delighted with the results.”

Origin Suregreen Ltd 5 star review on 22nd June 2022

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Posted 3 years ago

“Your staff are always most helpful, and product looks good. But a lack of concrete post supplies, and no updates until I (continually) phoned you, caused frustration. Unfortunately at the end of the day you wrote only able to supply part of the order, the rest I had to source elsewhere. Again though your delivery guys and customer support folks are great.”

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Posted 3 years ago

“Very satisfied with your excellent service”

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Posted 3 years ago

“I was really impressed with the quality of the materials supplied, and at a very competitive price. Delivery was very prompt by a very personable driver. Thoroughly recommended.”

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Posted 3 years ago

“We were very happy with our purchase, good quality and service.”

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Posted 3 years ago

“Disappointed item was broken at delivery Katie was very good at responding and issuing refund”

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Posted 3 years ago

“delivery is always on time and good customer service.”

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Posted 3 years ago

“Good price, nice website, lots of product, does what I asked, thank you”

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Posted 3 years ago

“Good selection of products and the product I purchased, being sleepers, came quickly and were of high quality. I shall use the company again.”

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Posted 3 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,889 reviews