Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,889 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to order, arrived quickly, exactly what I needed, delivery driver very nice”

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Posted 3 years ago

“order delivered as promised & goods of excellent quality-cannot wish for better /efficient service.”

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Posted 3 years ago

“Great service and delivery guy very helpful. would definitely recommend”

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Posted 3 years ago

“Great company”

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Posted 3 years ago

“Great value, good quality sleepers as advertised. Delivered by friendly driver at a nominated time.”

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Posted 3 years ago

“Excellent price for a quality product. Notified of delivery at all stages. Great customer service. Thank you”

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Posted 3 years ago

“We didn’t receive our full order and I’ve not received a reply about why or how it is going to be replaced/refunded.”

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Posted 3 years ago

Hi Rachael, Thank you for your review. Until your review, we were unaware of your concerns, we always appreciate direct feedback to our customer care team to enable us to resolve these with you promptly. If we can be of any further assistance please do get in touch. Kind regards, Sian Suregreen Ltd

Posted 3 years ago

“Everything great, express delivery”

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Posted 3 years ago

“Order of Railway sleepers and Plum slate chippings was a little slow to be processed. However, the delivery driver was very helpful and courteous. Some splits in the sleepers although these will be hidden from sight when construction is complete. Other than that would certainly use Suregreen again!”

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Posted 3 years ago

“Excellent service and product”

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Posted 3 years ago

“Does the job”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“From purchasing off the website, to the product being delivered everything was very easy. I even received courier updates as to when my items would arrive. Very Happy !”

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Posted 3 years ago

“Great price for a really good sleepers.”

Origin Suregreen Ltd 5 star review on 21st August 2022

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Posted 3 years ago

“Excellent stuff”

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Posted 3 years ago

“First time have collected an order in person, rather than being delivered. Completely smooth process. Sian, in office, very helpful”

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Posted 3 years ago

“Bowed timber”

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Posted 3 years ago

Hi Simon, Sorry to hear you're unhappy with your order. Until your review, we were unaware of your concerns, we always appreciate direct feedback to our customer care team to enable us to resolve these with you promptly. If we can be of any further assistance please do get in touch. Kind regards, Sian Suregreen Ltd

Posted 3 years ago

“I ordered some wire mesh panels from Suregreen. The prices were very competitive and the service I received through the whole process was excellent. The panels are of good quality and the delivery was quick. Would definitely recommend this company”

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Posted 3 years ago

“Excellent service and very prompt delivery. Products exactly as advertised. Thank you.”

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Posted 3 years ago

“Excellent service - damaged in transit goods immediately replaced accompanied with very apologetic and supportive customer service. I will be encouraged and pleased to make future purchases with this excellent company.”

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Posted 3 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,889 reviews