Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,889 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really impressed with the service. I ordered online and less than 24hrs later my products were delivered! Highly recommend and really happy with the products too!”

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Posted 3 years ago

“Great value - quick delivery - thanx”

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Posted 3 years ago

“We have needed several rolls of 1cm square hole x 1m high wire over the last couple of years. SureGreen have always been very prompt in fulfilling our orders and sending us the wire from Essex to Berkshire. We are very grateful! Janet Firth”

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Posted 3 years ago

“Very pleased with the product quality and value. Prompt delivery as promised.”

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Posted 3 years ago

“I recently ordered a planter from Suregreen. It arrived damaged. I emailed and received a reply promptly. A replacement was despatched which was also damaged in transit. Suregreen dealt with the issue quickly, politely and to my complete satisfaction. I hope to order from them again.”

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Posted 3 years ago

“Had one length that was broken in half”

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Posted 3 years ago

Hi Geoff, Sorry to hear you're unhappy with your order. Until your review, we were unaware of your concerns, we always appreciate direct feedback to our customer care team to enable us to resolve these with you promptly. If we can be of any further assistance please do get in touch. Kind regards, Sian Suregreen Ltd

Posted 3 years ago

“Weed control fabric of good quality delivered promptly”

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Posted 3 years ago

“Fast delivery and high quality products. Will definitely use this company again in the future.”

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Posted 3 years ago

“I am still yet to receive my items that I ordered on the 1/8/22”

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Posted 3 years ago

Hi Robert, Thank you for your review. I am sorry to see that your whole order didn't arrive by Thursday 12/08 as we'd of expected. I can see you've been in touch and that we are investigating with the courier as to the whereabouts of the Green Sleepers for you. As soon as we have further information we will, of course, be in touch to discuss this with you, although looking at the tracking I'm hopeful the remainder of your order should be with you early this coming week. Thank you for your patience. Regards Sian Suregreen Ltd

Posted 3 years ago

“LOVELY PRODUCT , VERY HELPFULL WHEN MAKING ENQUIREY AND GOOD PRODUCT PROMPTLY DELIVERED THANKYOU WILL BUY FROM YOU AGAIN”

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Posted 3 years ago

“I was very pleased with the company”

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Posted 3 years ago

“good quality and quick delivery”

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Posted 3 years ago

“Very nice fences”

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Posted 3 years ago

“The staff were very helpful when I contacted them about my order”

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Posted 3 years ago

“Offered the product I was looking for at a very competitive price. The cost of pallet delivery from Essex to South Yorkshire is high but worth it for large bulk orders. Very prompt service. Product arrived as expected. Would use again.”

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Posted 3 years ago

“I was kept informed by email tracking on the morning of my delivery. My delivery guys, Simon and Matt were amazing. They arrived, slightly ahead of time and they were helpful, friendly and very efficient. In addition all the interactions I had with the admin staff was spot on. I will definitely be using SureGreen again and would recommend their services”

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Posted 3 years ago

“this company supplied me very quickly with the product i ordered i am very satisfied with them and will deal with them again when i require something that they sell so pleased and it was only a sheet of wire many thanks”

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Posted 3 years ago

“Very happy with the products, delivery time and general customer service.”

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Posted 3 years ago

“Absolutely awesome product especially for the price. Speedy delivery and great value for money.”

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Posted 3 years ago

“Great products and fast delivery- customer service friendly and very helpful! Thank you”

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Posted 3 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,889 reviews