Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,894 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My order was dealt with efficiently and arrived quickly and in tact-thanks”

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Posted 4 years ago

“Easy to order got just I wanted very helpful when I needed more would recommend 👌”

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Posted 4 years ago

“TR4 medium turf reinforcement mesh has been easy to lay & cut. Already making a muddy area of lawn less slippery. We await growth of the grass through it but so far very pleased with the result.”

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Posted 4 years ago

“Very professional service and excellent product.”

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Posted 4 years ago

“Exactly what I needed.”

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Posted 4 years ago

“Great website easy to use ???????? Also cheapest Iv found when looking around”

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Posted 4 years ago

“Straightforward purchase of a single Suffolk latch. Product as expected with the delivery time as promised.”

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Posted 4 years ago

“Good prices and easy easy to deal with, prompt delivery”

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Posted 4 years ago

“Excellent service, would highly recommend Suregreen”

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Posted 4 years ago

“Sadly out faux-lead planter arrived broken. The packaging wasn't sufficient and the cardboard outer didn't have any 'this way up' or 'fragile' tape added. Evidently been thrown about by Hermes (my least favourite courier. On the positive side, immediate action to arrange and send a refund from Suregreen, but I'd have preferred that it cam unbroken!”

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Posted 4 years ago

Good Morning and thank you for your review. We are sorry to hear that your original planter arrived so damaged, this is not how we expect the deliveries to arrive so for this we can only apologise. I can see you have been refunded for your order and we are happy to hear you are pleased with the service received from us here at Suregreen. Should you require any further assistance please do get in touch via our email platform. Many thanks, Katie Suregreen Ltd

Posted 4 years ago

“I have previously purchased from Suregreen. The service and product is very good.”

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Posted 4 years ago

“Everything arrived as requested. The only thing I would have an issue with is the supplier doesn't have any form of assisted delivery as the truck arrived without a working lift or pump truck which means you have to lift it off the bed of a 7.5ton truck but other than that the goods were great and exactly the quality we wanted.”

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Posted 4 years ago

“Very cheerful driver who managed our slightly inconvenient access with a smile.”

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Posted 4 years ago

“Not impressed that the deliverer refused to put the wood in the garage for a 75 yr old man. Just left it up against the wall.”

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Posted 4 years ago

“Ordered sleepers online. Very easy”

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Posted 4 years ago

“Excellent, straight forward service with fast delivery.”

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Posted 4 years ago

“Super helpful people; I was incapacitated and so they arranged for my delivery to be unloaded and taken to my field for me. Also upgraded the timber from what I’d ordered for no additional cost! Big thanks”

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Posted 4 years ago

“The 3 rolls of stock fencing I received were of poor quality, and would come apart in your hand!”

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Posted 4 years ago

Hi Robert, We're so sorry to hear you're unhappy with your stock fencing this time. We are here to discuss and resolve issues for you, you can get in touch by phone, email or chat, so if you do wish to discuss this directly please do get in touch, and preferably send us over some images so we can see what your concerns are. Thanks, Wendy Suregreen Ltd

Posted 4 years ago

“Excellent service, prompt and efficient delivery, would recommend to anyone.”

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Posted 4 years ago

“Very quick and lovely sales person confirming order pick up”

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Posted 4 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,894 reviews