Origin Suregreen Ltd Reviews

Name: Origin Suregreen Ltd
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 7,894 Reviews

91 %

of reviewers recommend Origin Suregreen Ltd

4.6

Based on 7,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Origin Suregreen Ltd 5 star review on 10th October 2025

380

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always a great service from SureGreen!”

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Posted 4 years ago

“could be better if full dimensions were confirmed e.g. corner brackets 150mm x 150mm, how wide are they?”

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Posted 4 years ago

Hi Toby Thanks for your feedback. Sorry you couldn't see this info on our website today, it is all listed under the technical information tab, but understand you may not have seen this. If you need anything else please do get in touch. Thanks, Wendy.

Posted 4 years ago

“Easy to Order”

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Posted 4 years ago

“very difficult to see the log in”

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Posted 4 years ago

“Excellent always first class service.”

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Posted 4 years ago

“Website orders very easy to work”

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Posted 4 years ago

“bOUGHT 4 ROLLS LAST WEEK EXCELLENT CUSTOMER SUPPORT DELIVERED NEXT DAY,BUT I MEASURED WRONGLY AND NEED ANOTHER ROLL. VERY PLEASED DOES THE JOB GOOD QUALITY TOO.”

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Posted 4 years ago

“Very prompt delivery and great communication of when being delivered as well as great prices Would recommend to all my friends”

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Posted 4 years ago

“Your system is impossible to use! I don't seem to be able to order anything...”

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Posted 4 years ago

Hi Christine, We're sorry to hear you've had some issues placing an order online with us. We do try and make our website as clear as possible for our customers to use. I can see you wrote this review before our new look website launched last week, I wonder if you wanted to take another look to see how you get on now. We are open 7 days a week in customer care to assist our customers where needed, you can give us a call on 01376 503869, pop us a chat on the website, or email us at customercare@sure-green.com if you need anything. Take care, Wendy Suregreen Ltd

Posted 4 years ago

“Clear and straight forward ordering process.”

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Posted 4 years ago

“Really Easy to navigate the website”

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Posted 4 years ago

“Quality goods as expected, delivered quickly”

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Posted 4 years ago

“Easy to find what I was looking for online and customer services answered my query quickly. Smple to order and collected my order the following morning. Staff were helpful.”

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Posted 4 years ago

“Great company”

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Posted 4 years ago

“Fast, friendly, helpful and they delivers quickly - I will be using suregreen again for sure”

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Posted 4 years ago

“Ordered 6 rolls of pvc coated chicken netting for a project on the farm. Impressed with quality of product in particular. Good price, prompt delivery and excellent packaging. From this experience with my first order I would highly recommend this company.”

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Posted 4 years ago

“Happy with price, communication and delivery date met!!”

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Posted 4 years ago

“Good product, but needs to be packaged better for delivery as mine arrived slightly damaged.”

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Posted 4 years ago

“Quick delivery and easy to find exactly what I wanted on the website.”

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Posted 4 years ago

“We bought fence posts and wire mesh from Suregreen. Excellent products at a great price. Staff were really helpful when we collected everything.”

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Posted 4 years ago

Origin Suregreen Ltd is rated 4.6 based on 7,894 reviews