Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,333 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,333 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 6th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st Class service we saved money with the help we had from Stanhope, after being with previous insurer on our house insurance for many years, well done i will recomend to others.”

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Posted 3 months ago

We're pleased to hear you were able to save some money this year, John. Noting the type of products we offer we're sure this would be with an improved level of cover, too. Welcome to Stanhope.

Posted 3 months ago

“Very efficient and informative service from the agent. Fair advice given, insurance arranged within 24 hours. Clear communications, cannot fault Stanhope.”

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Posted 3 months ago

Thank you for your fantastic feedback! We're thrilled to hear that our agent provided you with efficient service and clear communications.

Posted 3 months ago

“Matt Burridge is a pleasure to deal with and has provided excellant advice and service”

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Posted 3 months ago

Thanks, Chris. Matt is a pleasure to have on the team too. The only downside is his love for Ipswich Town FC... I guess you cannot have everything. We're blessed to have you with us.

Posted 3 months ago

“Stanhope insurance have been excellent in providing understanding to what I am actually insured for as well as beeing competetive The inhouse service tean are superb”

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Posted 3 months ago

Thank you for the 5-star review!

Posted 3 months ago

“We are very happy with the service and commication!”

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Posted 3 months ago

Thank you, Kevin and Katya. Matt Burridge has been looking after you and he's brilliant and what he does.

Posted 3 months ago

“After visiting other Insurance including the company I had been with for 30 years plus, (nfu), Stanhope was the only one who came up with the right solution for my property. The staff were very helpful and gave me a great price. If you have any difficulties with your Insurance give them a call.”

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Posted 3 months ago

Thank you so much for your kind words, Daniel! We’re thrilled to hear that Stacey was able to find the right solution for you. Moving on from a previous 30-year insurance relationship must have been a tough call but we're so glad you did it. Rest assured, your trust is well placed in us. If you need anything else, don’t hesitate to reach out. 😊

Posted 3 months ago

“Prompt and timely service that was helpful in understanding cover options. Price was competitive too”

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Posted 3 months ago

Excellent! Thank you.

Posted 3 months ago

“Excellent service and very helpful when I rang with couple questions about cover person I spoke to had the answers”

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Posted 3 months ago

Encouraging to read about our quick response times over email. Thank you, William.

Posted 3 months ago

“Very efficient and professional.”

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Posted 3 months ago

Thank you, Alan. Vicky handled your case and she'll be buoyd by the review - as we are!

Posted 3 months ago

“Excellent customer service and value for money”

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Posted 3 months ago

Thank you, Peter. With premiums on the increase. It's important we offer value for money as a broker which we primarily do through our commitment to each client having assigned an account manager.

Posted 3 months ago

“Excellent service Competitive pricing also Recommended”

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Posted 3 months ago

Thank you for the 5-star review.

Posted 3 months ago

“Received my online quote which was very reasonable…signed up to Stanhope which was very easy.. just hope I don’t have to make a claim!”

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Posted 3 months ago

Thanks, Peter. Rest assured, if you do have to make a claim then our experienced and caring team are here to help.

Posted 3 months ago

“Takes all the bother of renewing my house insurance away. Very polite and helpful.”

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Posted 3 months ago

Amen! Thank you for the 5-star review.

Posted 3 months ago

“The quality of service received from Matthew Ashton was superb. I would very much recommend.”

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Posted 3 months ago

Thank you, Cathryn. We appreciate you being willing to recommend Stanhope to others. Welcome to Stanhope!

Posted 3 months ago

“Great service”

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Posted 3 months ago

Thank you, Carlo.

Posted 3 months ago

“Personal service for a specialist insurance policy. Stanhope were very thorough, professional and delivered a great result. Would highly recommend.”

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Posted 4 months ago

In a world of AI, we're passionate about keeping human touch front and centre so clients like you can be reassured about insuring specialist home risks.

Posted 3 months ago

“excellent service .”

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Posted 4 months ago

Thank you, Simon! Excellent service quality is paramount..

Posted 3 months ago

“The lady I spoke to over the phone was very helpful and they went through everything very well with us . Also a very good price would recommend”

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Posted 4 months ago

You spoke with Emily Phillips on the phone. We'll forward the feedback. Thank you for the encouragement.

Posted 3 months ago

“Very helpful and gave me 3 options, no selling pressure and competitive insurance”

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Posted 4 months ago

We love hearing about clients not being pressured by us. It's reassuring to be reminded that quality service and products speak for themselves.

Posted 3 months ago

“Very friendly, clear and swift service.”

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Posted 4 months ago

Thank you for the 5-star review. Welcome to the Stanhope community.

Posted 3 months ago

Stanhope Insurance is rated 4.8 based on 2,333 reviews