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Slate House Reviews

4.9 Rating 962 Reviews
100 %
of reviewers recommend Slate House
Company Reviews Product Reviews
1,672
 Metrics Info
4.9
Based on 962 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Slate House Reviews

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Alison Jayne Thomas
Verified Buyer
“Fantastic company! I needed a gift for a friend at very short notice and the staff were very helpful and accommodating, going above and beyond! Very pleased 😀”
Helpful Report
Janine Cole
Verified Buyer
“Excellent service and excellent product including the packaging.”
Helpful Report
Anthony McNamee
Verified Buyer
“Perfect as always , the best around”
Helpful Report
Paul Antcliff
Verified Buyer
“Easy design tool to use on the website. Prompt delivery. Timely, accurate communication. Excellent finished product. Nice job, thank you.”
Helpful Report
Sebastjan Brezovnik
Verified Buyer
“Ordered on Time-scheduled delivery - Went 100% Product high quality. Price / Value ratio is spot on. Highly recommened as the customer service via email prior order was spot on and fast.”
Helpful Report
Angela Harney
Verified Buyer
“very pleased excellent quality well packed”
Helpful Report
Carole Adele Andisheh
Verified Buyer
“Your products we have bought are excellant,delivered well packaged and on time.Our second order is due to arrive next monday. However the joy of your products have been completely destroyed when we received an e mail from you offering 20% off all your products. This means of we have therefore spent too much on your products .”
Helpful Report
Teresa Bull
Verified Buyer
“Very easy from start to finish. Product looks even better than we hoped. Thank you.”
Helpful Report
Juliette Baysham
Verified Buyer
“Delighted with this house sign so beautifully made. Only regret is waiting time”
Helpful Report
Zadia Alden
Verified Buyer
“Delighted with the bespoke house welsh slate sign - great customer service and communication”
Helpful Report
Stuart Press
Verified Buyer
“Excellent product supplied promptly. Thank you.”
Helpful Report
Anthony Mansell
Verified Buyer
“We had a specific design that we wanted, to replace one that the weather had split; it took a lot of toing and froing to get there, but they did, and it looks great!”
Helpful Report
Glenn Fraser
Verified Buyer
“I can’t thank these guys enough. Product is perfect. Plaque to be added to a grave.I looked at similar in brochures from the funeral director, huge price difference, I can’t imagine the product being any better. They even delivered early when I requested and explained my situation. Excellent product and service. I don’t normally ‘review’ stuff I order online but these guys were fantastic. 🙏”
Helpful Report
Lindsey Jones
Verified Buyer
“Customer Service was brilliant and the marble vase was excellent quality, it arrived exactly on time, thank you.”
Helpful Report
Gillian Baxter
Verified Buyer
“Manufactured and delivered in an excellent time. I am really pleased with the product.”
Helpful Report
ANTHONY PARKER
Verified Buyer
“I'm very pleased with my order for a Granite House Sign, the quality of the item is very good. The design and ordering process was easy to use, and delivery and packaging were very good. Thank you to everyone who dealt with my order. I would be happy to use your company again if required”
Helpful Report
Andrew Thorburn
Verified Buyer
“I am very happy with my slate. With my piece of chalk, it will be my mate.”
Helpful Report
Elizabeth Allen
Verified Buyer
“Excellent pre and post customer service.”
Helpful Report
Debbie Donoghue
Verified Buyer
“Fabulous candles. Lovely fragrances and the wooden wick crackles like a fire. Long lasting too. The slate lids make great coasters.”
Helpful Report
Joy Gough
Verified Buyer
“We are delighted with the engraved stone. Your courtesy and kindness were exemplary when we made an error that needed correction.”
Helpful Report
Slate House is rated 4.9 based on 962 reviews
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