Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,010 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,010 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 31st August 2024

Annabelle Goodhand-Tait

Anonymous

Anonymous // 01/01/2019

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“Service was was very good & delivered as promised.”

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“An excellent service. The slate grave marker that I ordered arrived very quickly and was beautifully done. After ordering it online I realised I needed to add another few words and this was done with such ease and professionalism. I strongly recommend this company”

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“Nothing was to much trouble The memorial plaque came as ordered Very good service”

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“Exquisite work, promptly delivered & helpful advice. I highly recommend Valley Mill especially for a memorial. Thank you!”

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“Very disappointed. Frame doesn’t stand up. Slate good quality. Not one to ever complain”

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“Extremely helpful company with my order Very very pleased with cost and workmanship Tablet arrived in just over a week nearly 3 weeks early A very big thank you to Ffion who guided me through the process of ordering. What more can I say. Absolutely brilliant well done all”

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“Quick delivery, nicely presented and looks quality”

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“If you are looking for a first class product and first class delivery then look no further”

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“What a lovely Granite Grave pot. The staff were so helpful as my spacing was out and they corrected it for me. I love it so much that I will be organising one soon for my nanny.”

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“Extremely helpful and excellent service. The memorial stone arrived really quickly and is absolutely beautiful. Many thanks indeed and wishing you every success for the future.”

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“Beautiful house number sign but the pre drilled markings on the back of the sign for the fixing kit were not level so the whole sign was sloping on the wall. My husband is quite handy but found trying to redrill new holes so close to the first ones very difficult. He then had to recalculate the drill holes to offset the out of line fixings. Very disappointing for such a high end product.”

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“Extremely pleased with the quality of the 300mm x 150mm welsh slate board. The hidden fixings were straightforward and the silver lettering on grey slate looks very smart.”

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“I've bought two slate house signs from Valley Mill over the years and they're quality products - really well made.”

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“Absolutely gorgeous house sign. Thank you SO much I love it.”

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“Excellent craftsmanship on my order. A beautiful piece of slate, tooled exactly as I had requested. I’m very happy I chose Valley Mill.”

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“A beautiful crafted work of art.”

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“The initial item I ordered arrived slightly damaged, I emailed Slate House and they immediately arranged a replacement. I have now received it and I am so pleased, the quality for the price paid is amazing. Well done Slate House for a speedy response in dealing with issues.”

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“Very pleased with my my purchase and responded to my questions with great service.”

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“Brilliant, very quick, really pleased with the quality for the money, husbands decanter and glasses he was given as a retirement present from fire service fit and look a treat. Thank you”

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“I thought it was going to be tough having a Memorial plaque designed and made - but thanks to Ffion at Valley Mill who could not have been more kind and more helpful, the task was so much easier than I imagined. This Company is to be heartily thanked and highly recommended.”

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Slate House is rated 4.9 based on 1,010 reviews