Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.86

4.9 Rating 1,110 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,110 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 13th April 2025

Slate House 5 star review on 2nd April 2025

Candice Mitchell

110

Anonymous

Anonymous // 01/01/2019

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“It was really easy to order online and when I phoned the company there were helpful and quick to respond to my email. The item was as described and we were very happy with the quality and writing on the item. Highly recommend.”

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A pleasure to be able to help, Carolyn

“Excellent quality, very pleased with everything except the lack of fixings/fasteners.”

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“I am so very Happy with the heart cremation plot plaque for my mum, It’s absolutely beautiful, They worked double hard to ensure it arrived in time! I’m so grateful to you! Thank you!!”

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“We ordered a flat plaque and are delighted with the result. It was easy to design the layout online and delivery took place in less than the estimated time.”

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“Beautiful personally engraved slate keyring - excellent quality and very unique - a great pleasure to have - very professionally wrapped and presented.”

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“Incredible service and fantastic products. Would definately recommend and will be using again 10/10!”

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“I can't tell you how pleased we were with the final results. There was a slight delay in the timings, fortunately we ordered well in advance. But it was all worth it in the end, fantastic.”

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“Ordered a personalised heart for my sisters 25th Wedding Anniversary. It was very easy to order and was delivered very quickly”

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“Very pleased with my purchase at a very low price also came very well packaged and protected. The only downside is no one informed me that not all the lettering could be fitted on.”

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“Very+impressed+with+this+company+will+definitely+purchase+again.+We+are+delighted+with+both+signs.+Very+helpful+when+contacting+for+help+with+order.+”

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“I absolutely love my new house sign! I cannot praise enough the high quality of the product and finish - worth every penny. I certainly would not hesitate to recommend and will order from here again in the future.”

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“I bought slate placemats, absolutely gorgeous, well packaged, fast delivery and received all in good order. Really happy 😃”

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“Thank you so much, The plaque arrived and we are so pleased with it. Thank you for giving us updates on when the plaque was arriving”

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“Beautifully made grave marker, perfect engraving. Arrived on the promised date, securely packaged. Excellent price, definitely recommend”

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“impressive quality welsh slate.excellent lettereing to our plaque as per specification. i appreciated the phone call for clarification rather than receiving possibly not what i wanted. this was my second orderof a memorial plaque. very pleased”

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“Website stated writing is white could hardly read writing and let company know and they told me that off white is white! Not happy with response or quality of product!”

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“Was just as we wanted. Absolutely fantastic and came in the post well packaged.”

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“Excellent product, advice, delivery and service. The slate house sign is beautiful, the very best quality of workmanship. So happy we found this company, highly recommended.”

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“Excellent service, from design to delivery. Very happy with slate sign, will be ordering more.”

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“Very happy with my house sign. Made of heavy weight slate and all characters deeply etched and painted- a quality product and highly recommend”

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“Was very pleasantly surprised to find out this company were on my doorstep, an order had been placed with the owner being very accommodating in sharing opening times and being able to satisfy the order in person at the last minute due to mothers day. We shared a nice chat and i would recommend the company to anyone looking to source slate products, with an excellent range on show, will use again. Justin”

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Slate House is rated 4.9 based on 1,110 reviews