Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.86

4.9 Rating 1,110 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,110 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th May 2025

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used valley Mill several times to celebrate special events and to say thank you's. Each and every time the process has been faultless - the ability to view previous orders is really useful to. Thoroughly recommend to anyone.”

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“Great quality house sign! Really happy with it :)”

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“Amazing quality and price! Would recommend”

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“Kevin at Slate House was very helpful when I was struggling with the design on my memorial stone. When I received the stone ( shortly afterwards ) I was delighted with the result. For obvious reasons, I hope I don't deal with Slate House again soon, but I would thoroughly recommend them to anyone who wants a high quality memorial.”

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“I would definitely recommend this Company and using their design option. They are very professional, and they keep you informed at all stages. The finished item was absolutely lovely and so reasonably priced. We will definitely be back.”

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“The design and order process is very straightforward and simple. Contact with the company post order is excellent and I have been kept updated all along. The final product is exactly what we expected and we are very satisfied with the results, thank you.”

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“The craftsmanship and slate quality are lovely. The design is exactly as we hoped and arrived very quickly. There was some damage to the original item and it was resolved immediately and with such a positive response. I would definitely order from Slate House again.”

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“I am absolutely delighted with my new house sign from Slate House. The quality is excellent and visually it looks fabulous. I highly recommend this company and would definitely use them again.”

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“Excellent Result, delivered on time, and good value, loved and admired by the dozen or so members who saw them last evening”

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“I purchased another beautiful house sign having already purchased one for our daughter in Australia this one for ourselves and we love it can t recommend Valley Mill high enough, excellent customer service, excellent products”

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“Brilliant service and finished to an excellent standard! We are very happy with the awards that we received and the fact that they are made from Welsh slate adds a very special touch!”

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“This product is excellent. It's a name plate for my AirBnB cottage. Its beutifully polished granite with excellent engraving and painting of the text. The edges are very finely bevelled and the scew holes are perfectly and cleanly drilled. It comes with the fixings. DFelivery took less time than quoted, I had a phoner call to advise it was ready and what day it would arrive, which it did. The packaging was perfect to protect the product and very well presented. These guys clearly care about making a quality product, giving good service and presentation. My expectations were exceeded. I am happy to recommend to anyone. Thank youy Peter”

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“Lovely workmanship”

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“Beautifully made sign shame the fixing are so poorly drilled. The mounting holes in the back of the sign are not even vaguely level with the sign. All four mounting holes different depths from the top and sides of the sign making getting it level on the wall almost impossible. Get holes in the sign to mount not pins. Shame - lovely product inept mounting system - steer clear!!!!”

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“Exactly as described- good quality, well finished, deeply engraved clear lettering, good price, well packaged, arrived when they said it would”

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“An excellent product which we received quickly. Thank you.”

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“The heart memorial I ordered arrived this morning. I am absolutely thrilled with it. Its beautiful. Its exactly as I ordered and very well packaged so arrived undamaged. The only thing I wasn't expecting was the weight. I weighs a ton! But I'm happy to know that no one will be able to walk away with it unless they have a crane!! I left some solar lights and flowers especially made for cemeteries at my nan's grave and on my last visit, they were gone! :( I highly recommend this Company for your memorial requirements. Ordering was simple, the price is affordable and the finish is excellent. Pure Welsh Slate. If I could give a higher star rating, I would.”

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“Excellent service, easy to use website. Delivery super quick. Delighted with our Slate. Would highly recommend?”

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“Really helpful, friendly and professional service. Excellent product delivered exactly to our requirements.”

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“Lovely sign, very well made.”

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Slate House is rated 4.9 based on 1,110 reviews